Bridal Boutique of Raleigh

★★★☆☆

About Bridal Boutique of Raleigh

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I called to make sure I didn't need an appointment - I didn't - so when I showed up, I was astonished at how I was treated! No one greeted me, helped me, carried dresses for me, the list goes on (I was the only customer in the store)! After hearing comments made by the associates to one another about me (apparently I was taking too long - I was only there for 1/2 hour and the store didn't close for another hour), I left everything in the dressing room and left.
There was a "help wanted" sign in the window and boy, do they need help - especially on how to treat customers!
Also, they claim to have great savings on bridesmaid dresses, but so do other boutiques! Most will give discounts when 3 or more dresses are purchased, or if you purchase your gown at their establishment, etc.

0
★☆☆☆☆

I called to make sure I didn't need an appointment - I didn't - so when I showed up, I was astonished at how I was treated! No one greeted me, helped me, carried dresses for me, the list goes on (I was the only customer in the store)! After hearing comments made by the associates to one another about me (apparently I was taking too long - I was only there for 1/2 hour and the store didn't close for another hour), I left everything in the dressing room and left.
There was a "help wanted" sign in the window and boy, do they need help - especially on how to treat customers!
Also, they claim to have great savings on bridesmaid dresses, but so do other boutiques! Most will give discounts when 3 or more dresses are purchased, or if you purchase your gown at their establishment, etc.

Pros: Hmm...

Cons: Service, Clutter

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My mom and sister came with me and when we walked in, we were greeted with cold stares. I wanted to browse bridesmaid dresses and look once more at the dress I had decided on. I ended up trying on a more dresses (FOUR total) and they lady scoffed "You sure are trying on a lot!" I mean, what did she care - we carried them to the dressing room...I tried them on without help...my mom hung them up herself...all while the employees ignored us! After the repeated rude comments and the fact that they didn't help us, we were out of there!
Luckily, we are in Raleigh and there are MANY other places to go that will treat a bride right! They are not the only place to carry certain designers, nor do they have the best prices.

0
★☆☆☆☆

My mom and sister came with me and when we walked in, we were greeted with cold stares. I wanted to browse bridesmaid dresses and look once more at the dress I had decided on. I ended up trying on a more dresses (FOUR total) and they lady scoffed "You sure are trying on a lot!" I mean, what did she care - we carried them to the dressing room...I tried them on without help...my mom hung them up herself...all while the employees ignored us! After the repeated rude comments and the fact that they didn't help us, we were out of there!
Luckily, we are in Raleigh and there are MANY other places to go that will treat a bride right! They are not the only place to carry certain designers, nor do they have the best prices.

Pros: Location

Cons: Rude Employees, No Service, Cluttered Store

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Bridal Boutique of Raleigh was by far the best salon I have been to. Their selection is amazing, their service is amazing and thier prices are too! I probably went back 10 times before deciding on the gown (I just couldn't make up my mind) but they were just as helpful at the 10th time as they were the first. Saturdays are a little busy, but they are nice, helpful and honest. The owner is amazing and had some of the most insightful information on how to pick out the gown best for my body type. After letting me try on the gowns I had picked out, they even pulled out gowns that they thought would look good. It was, by far, an excellent experience. GO THERE!!! They even offer 30% off bridesmaids dresses!

2
★★★★★

Bridal Boutique of Raleigh was by far the best salon I have been to. Their selection is amazing, their service is amazing and thier prices are too! I probably went back 10 times before deciding on the gown (I just couldn't make up my mind) but they were just as helpful at the 10th time as they were the first. Saturdays are a little busy, but they are nice, helpful and honest. The owner is amazing and had some of the most insightful information on how to pick out the gown best for my body type. After letting me try on the gowns I had picked out, they even pulled out gowns that they thought would look good. It was, by far, an excellent experience. GO THERE!!! They even offer 30% off bridesmaids dresses!

Pros: great service, great selection, great price

Cons: crowded parking

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HORRIBLE! There was one other customer in the store and 3 employees present. NO ONE acknowledged us, no one helped us with dresses and all three employees were RUDE (no one even smiled at us!). I asked to see color swatches for my bridesmaid dresses and the owner (yes I said owner!) slammed the book on the counter and walked away from me - without saying one single word. The entire time we were there we felt we were in their way and a nuisance. One employee even commented in a snotty tone "Wow, you are trying on a lot of dresses," (and I only had 4!) Words cannot describe how appalled I was! I've never been treated that way anywhere before! There are several nice dress shops in the area and I suggest spending your money elsewhere, where you can find friendly, helpful associates and a clean store.

0
★☆☆☆☆

HORRIBLE! There was one other customer in the store and 3 employees present. NO ONE acknowledged us, no one helped us with dresses and all three employees were RUDE (no one even smiled at us!). I asked to see color swatches for my bridesmaid dresses and the owner (yes I said owner!) slammed the book on the counter and walked away from me - without saying one single word. The entire time we were there we felt we were in their way and a nuisance. One employee even commented in a snotty tone "Wow, you are trying on a lot of dresses," (and I only had 4!) Words cannot describe how appalled I was! I've never been treated that way anywhere before! There are several nice dress shops in the area and I suggest spending your money elsewhere, where you can find friendly, helpful associates and a clean store.

Pros: Can't give you any

Cons: Rude Associates, Filthy/Cluttered

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I usually never do anything like this, but I would feel HORRIBLE, HORRIBLE, HORRIBLE if other brides, bridesmaids, mothers of the bride, etc. were treated the way we were! Do yourself a favor and go elsewhere, where you can have a pleasant experience trying on the most special dress of your life! The associates were unbelievably rude - did not greet us, did not help with dresses and they acted like they were annoyed we were even there! Surprisingly, the owner was the rudest of them all! No idea how they are in business treating potential customers this way. I have an extremely large bridal party and they lost a huge sale.

0
★☆☆☆☆

I usually never do anything like this, but I would feel HORRIBLE, HORRIBLE, HORRIBLE if other brides, bridesmaids, mothers of the bride, etc. were treated the way we were! Do yourself a favor and go elsewhere, where you can have a pleasant experience trying on the most special dress of your life! The associates were unbelievably rude - did not greet us, did not help with dresses and they acted like they were annoyed we were even there! Surprisingly, the owner was the rudest of them all! No idea how they are in business treating potential customers this way. I have an extremely large bridal party and they lost a huge sale.

Pros: location

Cons: Unfriendly associates, unprofessional, messy store

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as I was at the Bridal Boutique of Raleigh. I went there to look at wedding dresses for my sister and bridesmaid dresses for me and the other bridesmaids. The service was rude, unfriendly, and the OWNER of the boutique was the worst of them all. She acted as if we were bothering her when we asked to see a book; she literally threw it on the counter at my sister and walked away. It is ridiculous to go to a place of business, possibly to spend thousands on a wedding dress, bridemaids dresses, and accessories, and be treated like you are nothing. The cleanliness of the establishment was questionable as well. I would NOT recommend this "boutique" to anyone!!

0
★☆☆☆☆

as I was at the Bridal Boutique of Raleigh. I went there to look at wedding dresses for my sister and bridesmaid dresses for me and the other bridesmaids. The service was rude, unfriendly, and the OWNER of the boutique was the worst of them all. She acted as if we were bothering her when we asked to see a book; she literally threw it on the counter at my sister and walked away. It is ridiculous to go to a place of business, possibly to spend thousands on a wedding dress, bridemaids dresses, and accessories, and be treated like you are nothing. The cleanliness of the establishment was questionable as well. I would NOT recommend this "boutique" to anyone!!

Cons: service, owner, atmosphere

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After going several places to find the dress I had seen online, I was told that the Raleigh Bridal Boutique had it in stock. After getting there, the lady who helped me was rude from the beginning. She even commented that I should do my homework before gown shopping b/c I described the dress wrong (I had the style number!). I tried it on and my bridesmaid took pictures. But were rushed out b/c the store was closing. I took our last pictures and got out of the gown but on our way out, the same lady was giving a stack of gowns to another and we overheard her saying "Thank you so much for letting me take as much time as I need..." If I get the dress, I'm ordering it from somewhere else.

1
★★★☆☆

After going several places to find the dress I had seen online, I was told that the Raleigh Bridal Boutique had it in stock. After getting there, the lady who helped me was rude from the beginning. She even commented that I should do my homework before gown shopping b/c I described the dress wrong (I had the style number!). I tried it on and my bridesmaid took pictures. But were rushed out b/c the store was closing. I took our last pictures and got out of the gown but on our way out, the same lady was giving a stack of gowns to another and we overheard her saying "Thank you so much for letting me take as much time as I need..." If I get the dress, I'm ordering it from somewhere else.

Pros: Great Selection, Ample Changing Room

Cons: Small Space, Dim Mirror Lighting, Limited Parking

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I absolutely loved my experience at Raleigh Bridal. They have a huge selection and very attentive, yet not pushy staff. I worked with Mary and she was such a huge help. I would recommend this place for every bride-to-be!!! Their prices are very reasonable and the service I got there was impeccable! Thanks for making my experience such an unforgettable one!

2
★★★★★

I absolutely loved my experience at Raleigh Bridal. They have a huge selection and very attentive, yet not pushy staff. I worked with Mary and she was such a huge help. I would recommend this place for every bride-to-be!!! Their prices are very reasonable and the service I got there was impeccable! Thanks for making my experience such an unforgettable one!

Cons: limited parking

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This place has a great selection for brides and bridesmaids. The staff is helpful but not overbearing. The fitting rooms are pretty small, but the walkout area where friends/family wait is nice and large with a huge mirror. Only complaint is that they don't take appointments and it can get crazy on a Saturday.

4
★★★★☆

This place has a great selection for brides and bridesmaids. The staff is helpful but not overbearing. The fitting rooms are pretty small, but the walkout area where friends/family wait is nice and large with a huge mirror. Only complaint is that they don't take appointments and it can get crazy on a Saturday.

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Help wanted sign. Walked in for scheduled appt. and stood there for several minutes, no one ever asked if I needed help. Got my name wrong total of 3 times in 2 visits, even after correcting it twice. Alterations lady kept diappearing. Got rescheduling appt. completely wrong-by a week! Got dress back in HORRIBLE shape!! Threads form other dresses all over it. DIRT on inside of wedding dress. Stitching extremly poor and unprofessional. Missed 3 places where they forgot to restitch. VERY SLOPPY. BALLED my wedding drees up and put off to side, after first fitting because they left off cloth hanging hook-- it wasn't even able to hang on hanger. Is it just me or shouldn't a certain level of service be expected with the most expensive piece of clothing you'll ever buy? I'm in process of contacting owner to complain. This was a truly AWFUL experience.

0
★☆☆☆☆

Help wanted sign. Walked in for scheduled appt. and stood there for several minutes, no one ever asked if I needed help. Got my name wrong total of 3 times in 2 visits, even after correcting it twice. Alterations lady kept diappearing. Got rescheduling appt. completely wrong-by a week! Got dress back in HORRIBLE shape!! Threads form other dresses all over it. DIRT on inside of wedding dress. Stitching extremly poor and unprofessional. Missed 3 places where they forgot to restitch. VERY SLOPPY. BALLED my wedding drees up and put off to side, after first fitting because they left off cloth hanging hook-- it wasn't even able to hang on hanger. Is it just me or shouldn't a certain level of service be expected with the most expensive piece of clothing you'll ever buy? I'm in process of contacting owner to complain. This was a truly AWFUL experience.

Pros: none

Cons: service, price

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This store is your traditional bridal shop. They have a nice selection of dresses and accessories, bridesmaids dresses, shoes, etc. They also do onsite alterations and the brochure I picked up in there showed their alterations to be reasonably priced. They sales people were helpful but I felt a bit pushed. They kept trying to show me things even when I said I didn't see anything I liked. They had some pretty tiaras that I considered but you had to buy the floor model (at least that is what I was told). Overall OK but I wish they were less pushy to make a sale.

PROS: Selection
CONS: Pushiness

3
★★★☆☆

This store is your traditional bridal shop. They have a nice selection of dresses and accessories, bridesmaids dresses, shoes, etc. They also do onsite alterations and the brochure I picked up in there showed their alterations to be reasonably priced. They sales people were helpful but I felt a bit pushed. They kept trying to show me things even when I said I didn't see anything I liked. They had some pretty tiaras that I considered but you had to buy the floor model (at least that is what I was told). Overall OK but I wish they were less pushy to make a sale.

PROS: Selection
CONS: Pushiness

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0 out of 1 people found this review helpful.

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My sister-in-law is getting married and she found the bridesmaid dress in a boutique in Maryland. I found that the Bridal Boutique of Raleigh carry the designer and I called get information and make an appointment. Right from the beginning the service and patience of the staff were outstanding, so much so that the other bridesmaids, who live in Florida and Maryland, purchased their gown from the boutique also. I had a million questions and each and every one was answered with absolute patience. My salesperson made me feel absolutely comfortable while I tried on the dress and she took my measurements. Most places make you feel rushed or worse, invisible. The Bridal Boutique of Raleigh makes you feel like you are the only bride/bridesmaid in the world and they are your personal handmaidens. The Bridal Boutique of Raleigh is outstanding.

2
★★★★★

My sister-in-law is getting married and she found the bridesmaid dress in a boutique in Maryland. I found that the Bridal Boutique of Raleigh carry the designer and I called get information and make an appointment. Right from the beginning the service and patience of the staff were outstanding, so much so that the other bridesmaids, who live in Florida and Maryland, purchased their gown from the boutique also. I had a million questions and each and every one was answered with absolute patience. My salesperson made me feel absolutely comfortable while I tried on the dress and she took my measurements. Most places make you feel rushed or worse, invisible. The Bridal Boutique of Raleigh makes you feel like you are the only bride/bridesmaid in the world and they are your personal handmaidens. The Bridal Boutique of Raleigh is outstanding.

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I went to find a wedding gown after receiving an e-mail that advertised a sale with 50 dresses under $400. It was the beginning of their advertised 'sale' and I found only 2, not 50 dresses, that fit that criteria. After asking for help and being assured someone would be 'right with me', I went through the 2 racks of wedding gowns. Most of the sample dresses I saw were extremely dirty. Someone carried the dresses to a fitting room for me and no one ever offered to help again. I waited outside the fitting room trying to track someone down, but in a 15 minute span of time, no one seemed to be available. The strapless bra they offered me was filthy and falling apart. Gross! This place was missing the critical elements of class, cleanliness and service. Very disappointing, would never go back.

0
★☆☆☆☆

I went to find a wedding gown after receiving an e-mail that advertised a sale with 50 dresses under $400. It was the beginning of their advertised 'sale' and I found only 2, not 50 dresses, that fit that criteria. After asking for help and being assured someone would be 'right with me', I went through the 2 racks of wedding gowns. Most of the sample dresses I saw were extremely dirty. Someone carried the dresses to a fitting room for me and no one ever offered to help again. I waited outside the fitting room trying to track someone down, but in a 15 minute span of time, no one seemed to be available. The strapless bra they offered me was filthy and falling apart. Gross! This place was missing the critical elements of class, cleanliness and service. Very disappointing, would never go back.

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I have been twice in the past month--bad experiences both times. First time: I was there 45min and never offered help. Thinking they were busy, I gave them another try. Second time: there was only myself and one other bride being helped. Again, I was not approached but had to ask someone to find the dresses I was interested in. After some time, I was brought a dress that was extremely wrinkled. After trying it on I noticed the train had been cut off!! I asked about this and was told, "a girl tried it on and didn't like the train, so we cut it off". They cut the train off a sample dress! What were they thinking? Afterwards, I was left in the dressing room while the girl "helping" me talked on the phone for 30 min. I finally put the dresses back myself and left.

1
★★★☆☆

I have been twice in the past month--bad experiences both times. First time: I was there 45min and never offered help. Thinking they were busy, I gave them another try. Second time: there was only myself and one other bride being helped. Again, I was not approached but had to ask someone to find the dresses I was interested in. After some time, I was brought a dress that was extremely wrinkled. After trying it on I noticed the train had been cut off!! I asked about this and was told, "a girl tried it on and didn't like the train, so we cut it off". They cut the train off a sample dress! What were they thinking? Afterwards, I was left in the dressing room while the girl "helping" me talked on the phone for 30 min. I finally put the dresses back myself and left.

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Bridal Boutique is known for its Bridal attire, and not without reason, but keep in mind they do Prom dresses too. I bought 5 dresses from the Bridal Boutique during the 4 years I was in High School and I still stop in every now and then to look at their selection. I know when I get married where I will buy my dress. They have such tastfull and unique designs and the people who work there are soooooo patient! You wont find any cheap looking generic dresses like you see at some of the other places. Bridal Boutique has so much to offer for prom i can't wait till marraige!

2
★★★★★

Bridal Boutique is known for its Bridal attire, and not without reason, but keep in mind they do Prom dresses too. I bought 5 dresses from the Bridal Boutique during the 4 years I was in High School and I still stop in every now and then to look at their selection. I know when I get married where I will buy my dress. They have such tastfull and unique designs and the people who work there are soooooo patient! You wont find any cheap looking generic dresses like you see at some of the other places. Bridal Boutique has so much to offer for prom i can't wait till marraige!

Pros: Selection, Service, Quality

Cons: , Store hours

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The Bridal Boutique of Raleigh can be summed up (pretty much) in one word - fabulous! The owner, manager, and staff are extremely friendly, sincere, and professional. I felt comfortable from the moment I walked into the store to the moment I left with my gown in my hand. Their selection of wedding gowns is enormous and their prices are great! And they don't stop there...their bridesmaids dresses are just as wonderful. I can't put into words what a great experience it was to work with the staff from the Bridal Boutique of Raleigh for my wedding. And every time I meet a newly engaged woman, I immediately tell her to shop at the Bridal Boutique for her dress! Thank you Bridal Boutique of Raleigh - you are fabulous!!!

2
★★★★★

The Bridal Boutique of Raleigh can be summed up (pretty much) in one word - fabulous! The owner, manager, and staff are extremely friendly, sincere, and professional. I felt comfortable from the moment I walked into the store to the moment I left with my gown in my hand. Their selection of wedding gowns is enormous and their prices are great! And they don't stop there...their bridesmaids dresses are just as wonderful. I can't put into words what a great experience it was to work with the staff from the Bridal Boutique of Raleigh for my wedding. And every time I meet a newly engaged woman, I immediately tell her to shop at the Bridal Boutique for her dress! Thank you Bridal Boutique of Raleigh - you are fabulous!!!

Pros: Professional, Wide Selection, Great Prices

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This boutique gives the bride that experience you dream about! Each associate in the store gave their full attention to ensure that I found that 'bridal glow' I was looking for when searching for my gown. Even after hours of questions, they were there to help anxiously. I left the store with almost the same excitement that I had the night he asked me to marry him!

2
★★★★★

This boutique gives the bride that experience you dream about! Each associate in the store gave their full attention to ensure that I found that 'bridal glow' I was looking for when searching for my gown. Even after hours of questions, they were there to help anxiously. I left the store with almost the same excitement that I had the night he asked me to marry him!

Pros: Personal attention, Knowledgeable staff

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The Bridal Boutique has done nothing but go out of there way for me on every occassion. Laura, Clyda, and Sarah have become friends throughout my whole wedding planning process. They always offer a suggestion to make my life easier. Not to mention I got my dress here for a fantastic price, all the bridesmaids dresses - which were very affordable and what a selection. I will be sad once the wedding is over because i won't have a reason to pop in on them once a week... i am gonna have to find one because this is just the best place to find everything! No attitude, just fun!

2
★★★★★

The Bridal Boutique has done nothing but go out of there way for me on every occassion. Laura, Clyda, and Sarah have become friends throughout my whole wedding planning process. They always offer a suggestion to make my life easier. Not to mention I got my dress here for a fantastic price, all the bridesmaids dresses - which were very affordable and what a selection. I will be sad once the wedding is over because i won't have a reason to pop in on them once a week... i am gonna have to find one because this is just the best place to find everything! No attitude, just fun!

 

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