Dairy Queen

★★★☆☆
  • 5596 NC Highway 42 W

    Garner, NC 27529

    Map & Directions
  • 919-662-9292

About Dairy Queen

Categories
  • Fast Food Restaurants
  • Frozen Yogurt
Details
  • $
  • Carry Out

Food

Food
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Dairy Queen
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    3.0 3
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    .

    I need a negative rating number, 1 star is too much, how about -100 stars. Three times I have tried this place due to its proximity to my house and my kids and husband liking their ice cream. Each time I received horrible customer service, extremely long wait times. The last time (I will NEVER go back again), we stood there with our 4 and 1 year old children who were excitedly talking about blizzards and ice cream, while some dumb teenage girl avoided eye contact with us. There was one other table occupied with 1 person. She didn't even look at us, acknowledge our presence, let us know she'd be right with us. It was surreal. Finally, I spoke to her back, letting her know that was the worst customer service I ever received and that I would be reporting it. Still, she never turned around. We left. My kids were understandably upset. We drove another 20 mins to take them to Cold Stone instead. Much better ice cream and service. That DQ is a horrible place. They need to hire some people who actually like customers coming in (it does, after all, keep them in a job).

    1
    ★☆☆☆☆

    I need a negative rating number, 1 star is too much, how about -100 stars. Three times I have tried this place due to its proximity to my house and my kids and husband liking their ice cream. Each time I received horrible customer service, extremely long wait times. The last time (I will NEVER go back again), we stood there with our 4 and 1 year old children who were excitedly talking about blizzards and ice cream, while some dumb teenage girl avoided eye contact with us. There was one other table occupied with 1 person. She didn't even look at us, acknowledge our presence, let us know she'd be right with us. It was surreal. Finally, I spoke to her back, letting her know that was the worst customer service I ever received and that I would be reporting it. Still, she never turned around. We left. My kids were understandably upset. We drove another 20 mins to take them to Cold Stone instead. Much better ice cream and service. That DQ is a horrible place. They need to hire some people who actually like customers coming in (it does, after all, keep them in a job).

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    .

    While they can get very busy on a weekend, we like to visit during happy hour and get buy one get one free blizzards. The eating area was clean and comfortable on our last visit and the staff was very friendly as usual. Sometimes I don't like what they have on the TV, but we can eat outside at one of the many tables that are available

    PROS: Great food and excellent ice cream treats
    CONS: Crowded at times

    4
    ★★★★☆

    While they can get very busy on a weekend, we like to visit during happy hour and get buy one get one free blizzards. The eating area was clean and comfortable on our last visit and the staff was very friendly as usual. Sometimes I don't like what they have on the TV, but we can eat outside at one of the many tables that are available

    PROS: Great food and excellent ice cream treats
    CONS: Crowded at times

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    .

    Dont go on a hot day when they are extremely busy, other than that it was a great experience! They staff is nice and the place was clean. I love the blizzards, but I wish they would bring back the frozen bannanas! They also offer indoor and outdoor seating!

    4
    ★★★★☆

    Dont go on a hot day when they are extremely busy, other than that it was a great experience! They staff is nice and the place was clean. I love the blizzards, but I wish they would bring back the frozen bannanas! They also offer indoor and outdoor seating!

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    Message from Dairy Queen

    Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

    Yext PowerListings

     

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