Travel Network

Trying to plan a honeymoon can be very overwhelming. I had some ideas on where I would like to go but because this was the first trip out of the U.S., I needed some expert advice. Travel Network was recommended to me so I met with Brian and he basically took things from there. He shared his experiences and then listened to our thougths and what were looking for on our trip. We had the most wonderful trip to Jamaicca and our resort was so great!! We had such a wonderful experience with the Travel Network and look forward to seeing them again to plan our future trips.

A month ago, my husband and I along with two other couples set off on an Eastern Caribbean Cruise (FABULOUS!). Brian and the staff at Travel Network could not have been any friendlier or accommodating. When we entered our cabins for the first time, we found an unexpected surprise. A bottle of wine compliments of Travel Network and a thoughtful card attached. One of my best friends celebrated her birthday while on the cruise. Brian had arranged for a YUMMY chocolate cake to be delivered to her one night at dinner, even something I could eat. You see, this was special for me too b/c I have an allergy which prevents me from eating certain flours. On our way back, our flight was cancelled. We called Brian on a Saturday afternoon and within 30 mins he had found flight options for returning home. We were pleased with the service at Travel Network and would recommend them to anyone.

My husband and I have worked with Brian twice planning trips. We have had a great experince working with him. He has always called me back or responded to my emails with any questions or concerns i had. Our first trip got cx due to a hurricane in the tropicals and the day it was cx he was working with my husband on rescheduling it for us. He is a very friendly person to work with. He also called my friend back late one sat. night when she had missed placed her documents for a cruise that we are going on. My friend was very concerned about getting her documents replaced and i told her to call him and he called her back with in 30 min. i would recomend travel network to anyone!!! Thanks Brian for your help!!!
Kevin and Melissa, Wendell NC

A friend had used Travel Network several years ago (under different management) and recommended this agency to me. I made an appointment and met with Brian about a trip I was planning. My first doubts came when he yawned most of the time I was there. I was not sure if he found me boring or was tired himself....but not a great way to start! He told me he would e-mail me some information, but I never received it. So, I called and never got any calls back. Then, after a week, I called again and was told the computers were down, then Brian was out of town, then they were taking care of some groups and would be sure to get back to me with information. I e-mailed again two more times and called several times after that. NO RESPONSE!!!!! I read what others have written recently about the poor customer service and I agree 100%. Every potential client should be treated with respect and common courtesy. Travel Network has not learned this.....do not waste your time. Bad experience!

Brian was great at helping me plan a family trip to Beaches Resort. My family and I had a fantastic vacation that was stress-free and fun to plan. I will be a repeat client! Thanks!!!