Amigos Mexican Restaurant

★☆☆☆☆
  • 435 Dolley Madison Rd # J

    Greensboro, NC 27410

    Map & Directions
  • 336-632-0326

About Amigos Mexican Restaurant

Categories
  • Restaurants
  • Mexican Restaurants
1.0 2
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The only reason I'm giving Amigo's one star is because I really can't go much lower. To be fair, my wife and I used to eat there every week, and I absolutely loved their chorizo con pollo. But, after the third visit in a row where the server never brought our cheese dip, we finally decided to say something. We never got the chance, because the cashier was on his cell phone the entire time. When we asked to speak to manager about this behavior, it turned out he was the one on the phone. After that, there was nothing to say but "Adios Amigos".

1
★☆☆☆☆

The only reason I'm giving Amigo's one star is because I really can't go much lower. To be fair, my wife and I used to eat there every week, and I absolutely loved their chorizo con pollo. But, after the third visit in a row where the server never brought our cheese dip, we finally decided to say something. We never got the chance, because the cashier was on his cell phone the entire time. When we asked to speak to manager about this behavior, it turned out he was the one on the phone. After that, there was nothing to say but "Adios Amigos".

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My husband and I used to love Amigos. We were going almost every week and we enjoyed the food, the service and the occasional Mariachi band. Then one week they forgot our cheese dip, no big deal, it can happen. The next week, the same thing, but they also forgot to bring a beer for my husband. The third week in a row, they forgot the cheese dip, it was on the bill and we had to get her to remove it. We went up to pay the bill, I tried to speak to the person who rang us up and he stayed on the telephone the entire time we were trying to pay. I walked out, but was upset enough to go back, I work in customer service and would be fired if I had just ignored a customer like that. Now, I usually don't say a word, I just don't go back, but, I really liked the restaurant and didn't want to give it up, so I went back hoping to get an apology. I asked for the manager, it was the person who stayed on the phone. I told him that talking on a cell phone while your customer was trying to complain about their dinner wasn't good customer service and he just grinned at me. Needless to say, I've not been back. If they don't care enough to want my business, there are others who do.

1
★☆☆☆☆

My husband and I used to love Amigos. We were going almost every week and we enjoyed the food, the service and the occasional Mariachi band. Then one week they forgot our cheese dip, no big deal, it can happen. The next week, the same thing, but they also forgot to bring a beer for my husband. The third week in a row, they forgot the cheese dip, it was on the bill and we had to get her to remove it. We went up to pay the bill, I tried to speak to the person who rang us up and he stayed on the telephone the entire time we were trying to pay. I walked out, but was upset enough to go back, I work in customer service and would be fired if I had just ignored a customer like that. Now, I usually don't say a word, I just don't go back, but, I really liked the restaurant and didn't want to give it up, so I went back hoping to get an apology. I asked for the manager, it was the person who stayed on the phone. I told him that talking on a cell phone while your customer was trying to complain about their dinner wasn't good customer service and he just grinned at me. Needless to say, I've not been back. If they don't care enough to want my business, there are others who do.

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