Psychiatric Associates Of Nc

★★☆☆☆
  • 859 Washington St Ste A

    Raleigh, NC 27605

    Map & Directions
  • 919-828-9937

About Psychiatric Associates Of Nc

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Dr. Tolin is not very professional at all. She is in fact very condescending in the way that if you arent a college grad then she looks down upon you i feel. Dr. Tolin does not listen to you, doesnt give you eye contact, instead she is tapping on her computer the whole time saying um hmm um hmm. My first appointment she spent half the time yawning her life away. I spent at least 4-5 months reordering scripts from her and she never once needed to see me. Dr. Tolin would rather medicate your problems away instead of encouraging psychotherapy. I would not refer to anyone that i know and love.

1
★☆☆☆☆

Dr. Tolin is not very professional at all. She is in fact very condescending in the way that if you arent a college grad then she looks down upon you i feel. Dr. Tolin does not listen to you, doesnt give you eye contact, instead she is tapping on her computer the whole time saying um hmm um hmm. My first appointment she spent half the time yawning her life away. I spent at least 4-5 months reordering scripts from her and she never once needed to see me. Dr. Tolin would rather medicate your problems away instead of encouraging psychotherapy. I would not refer to anyone that i know and love.

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I am one of Dr. Tew's patients, and she is a wonderful Dr. She is supportive without judging, and her feedback clearly indicates that she actually listens to your concerns and questions. As far as the office staff, Sharlene and the others have been wonderful to deal with for several years. While it can get busy in the office at transitional times, I have never personally encountered or witnessed them being short with anyone. I guess it's all a matter of perception, and while I am quick to notice poor customer service and lack of acknowledgment these days, this is one place where I can count on courtesy.

5
★★★★★

I am one of Dr. Tew's patients, and she is a wonderful Dr. She is supportive without judging, and her feedback clearly indicates that she actually listens to your concerns and questions. As far as the office staff, Sharlene and the others have been wonderful to deal with for several years. While it can get busy in the office at transitional times, I have never personally encountered or witnessed them being short with anyone. I guess it's all a matter of perception, and while I am quick to notice poor customer service and lack of acknowledgment these days, this is one place where I can count on courtesy.

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I had been going to this practice for a few years based on the proximiny to downtown as well as the aestitists of the office. It has a cozy, old city feel to it. My previos doctor really was sub par. He would have me in, collect his money and write out a script. There was no interaction, no talking about my current situation and no professional advice. I thought this is what was expected being the first psychiatrist I had ever seen.
About a year ago I was referred to Dr Tew. She has been an excellent doctor and I look forward to our sessions. She is warm and offers positive feedback. Of there is something that makes me sad, she offers her understanding and applauds my strength. Beyond getting the scripts you need, it is nice to have a doctor/patient relationshipsince you are forking over $$$ for that 15 minutes. Especially fir young females, I would highly recommend Dr Tew as a treating psychiatrist
I do agree that the staff seems put out by doing their job. On multiple occasions they have practiced poor business etiquette by seeing me waiting at the window and continuing their inner office convos about the lunch order or supplies. They never go over and above for the clients, who are obviously in an altered mental state after opening up to a doctor.

4
★★★★☆

I had been going to this practice for a few years based on the proximiny to downtown as well as the aestitists of the office. It has a cozy, old city feel to it. My previos doctor really was sub par. He would have me in, collect his money and write out a script. There was no interaction, no talking about my current situation and no professional advice. I thought this is what was expected being the first psychiatrist I had ever seen.
About a year ago I was referred to Dr Tew. She has been an excellent doctor and I look forward to our sessions. She is warm and offers positive feedback. Of there is something that makes me sad, she offers her understanding and applauds my strength. Beyond getting the scripts you need, it is nice to have a doctor/patient relationshipsince you are forking over $$$ for that 15 minutes. Especially fir young females, I would highly recommend Dr Tew as a treating psychiatrist
I do agree that the staff seems put out by doing their job. On multiple occasions they have practiced poor business etiquette by seeing me waiting at the window and continuing their inner office convos about the lunch order or supplies. They never go over and above for the clients, who are obviously in an altered mental state after opening up to a doctor.

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Rude, unprofessional staff are just ridiculous. Even the voicemail recordings of the staff sound nasty. Everyone in this office is miserable and it shows in their customer service. DON'T give them your credit card number over the phone.

1
★☆☆☆☆

Rude, unprofessional staff are just ridiculous. Even the voicemail recordings of the staff sound nasty. Everyone in this office is miserable and it shows in their customer service. DON'T give them your credit card number over the phone.

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1 out of 1 people found this review helpful.

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I've been totally unsatisfied with this practice for several reasons. the staff is quite unprofessional. It's unfortunate that a psychiatrist's office of all places would have this type of atmosphere. I'm in the process of switching doctors.

1
★☆☆☆☆

I've been totally unsatisfied with this practice for several reasons. the staff is quite unprofessional. It's unfortunate that a psychiatrist's office of all places would have this type of atmosphere. I'm in the process of switching doctors.

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1 out of 1 people found this review helpful.

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Being new to North Carolina i had to seek a new Dr...as i was searching through my provider handbook i stumbled upon the office of Dr.Raines. unfortunately i called the office to be so rudely acknowledged..the young lady that answered the phone sounded so mean and unprofessional. I cannot not believe a educated Dr like Dr. Raines would not be smart enough to see his employees attitudes or the way they treat people, that leaves me to believe that no one should seek the help of a Dr. Raines.

1
★☆☆☆☆

Being new to North Carolina i had to seek a new Dr...as i was searching through my provider handbook i stumbled upon the office of Dr.Raines. unfortunately i called the office to be so rudely acknowledged..the young lady that answered the phone sounded so mean and unprofessional. I cannot not believe a educated Dr like Dr. Raines would not be smart enough to see his employees attitudes or the way they treat people, that leaves me to believe that no one should seek the help of a Dr. Raines.

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1 out of 1 people found this review helpful.

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I agree with the prior post that the staff is extremely unprofessional. I have found them to be rude and generally unfriendly. I would rate the staff with one star.

On the other hand, Dr. Raines is a superb psychiatrist. He is professional and accomodating. I am very satisfied with him as a physician. What this practice lacks in administrative staff is more than made up for by the quality of this physician.

4
★★★★☆

I agree with the prior post that the staff is extremely unprofessional. I have found them to be rude and generally unfriendly. I would rate the staff with one star.

On the other hand, Dr. Raines is a superb psychiatrist. He is professional and accomodating. I am very satisfied with him as a physician. What this practice lacks in administrative staff is more than made up for by the quality of this physician.

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There are many problems with this clinic to lead me to believe that you are better going some place else for assistance! The Staff is extremely rude and very unprofessional!! I recently placed a call to them due to an emergency, but over a course of a week now going on two weeks, not a single person has returned my phone call or messages!! The "doctor" that I was seeing at this practice left the practice and advised me that once he was gone that any remaining staff and doctors would be able to assist me yet I get very rude responses from remaining staff and doctors saying since my "doctor" left the practice they can't help me. "Doctor" that I was not very helpful didn't believe anything I said, when I asked to see another female doctor within the practice he refused to let me do so even though I felt it would help me more. This is a truly horrible practice who is out for your money, very unprofessional staff, don't go out of their way to help you, don't remind you of your appointment times because if you miss it they charge you an arm and a leg, don't return your phone calls, office staff very, very rude, the list could go on. You're better off going else where!!

1
★☆☆☆☆

There are many problems with this clinic to lead me to believe that you are better going some place else for assistance! The Staff is extremely rude and very unprofessional!! I recently placed a call to them due to an emergency, but over a course of a week now going on two weeks, not a single person has returned my phone call or messages!! The "doctor" that I was seeing at this practice left the practice and advised me that once he was gone that any remaining staff and doctors would be able to assist me yet I get very rude responses from remaining staff and doctors saying since my "doctor" left the practice they can't help me. "Doctor" that I was not very helpful didn't believe anything I said, when I asked to see another female doctor within the practice he refused to let me do so even though I felt it would help me more. This is a truly horrible practice who is out for your money, very unprofessional staff, don't go out of their way to help you, don't remind you of your appointment times because if you miss it they charge you an arm and a leg, don't return your phone calls, office staff very, very rude, the list could go on. You're better off going else where!!

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1 out of 1 people found this review helpful.

 

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