Onslow Pediatric Assoc

★★★☆☆
  • 51 Office Park Dr

    Jacksonville, NC 28546

    Map & Directions
  • 910-577-5199

About Onslow Pediatric Assoc

Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED

Health & Medical

Health & Medical
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3.0 12
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Third visit here after switching from another practice. Found the front staff helpful in making my child's appointment, and was greeted with a smile upon arrival. Nurses were warm and friendly. Saw Dr. Max. He was caring and explained everything very well. Definitely a great office.

5
★★★★★

Third visit here after switching from another practice. Found the front staff helpful in making my child's appointment, and was greeted with a smile upon arrival. Nurses were warm and friendly. Saw Dr. Max. He was caring and explained everything very well. Definitely a great office.

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I personally had my chance at bad experiences at Onslow Peds. But I can attempt their new physician assistant Jessica(I think) she is young and very personable. My daughter and I absolutely love her, she always walk in the room with a smile on her face and she always answers our questions. I believe if you think about going to Onslow Peds you should definitely set up a appointment with her.

5
★★★★★

I personally had my chance at bad experiences at Onslow Peds. But I can attempt their new physician assistant Jessica(I think) she is young and very personable. My daughter and I absolutely love her, she always walk in the room with a smile on her face and she always answers our questions. I believe if you think about going to Onslow Peds you should definitely set up a appointment with her.

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I have known Dr Gant for about 20 plus years now and I have always held him in high regard, he and Cindy his nurse. But something has changed in his office and NOT for the good. The girls at the front desk are EXTREMEMLY RUDE and simply stated need some training in CUSTOMER SERVICE; along with the office manager. (two of them are Jessica & Susie) I took both of my boys to see Dr Gant for years and could never have been happier. He saved my sons life more than once.
But the service I have received while taking my granddaughter there has been UNEXCUSABLE. She is on medicaid, and the girls at the front desk are VERY obivious in how they treat children and their parents/caregivers differently than someone who is paying cash or has insurance. I called today to get my granddaughter an appointment, my granddaughter is having problems and I wanted to rule out anything medical since she was born premature and has numerous issues in the past three years. Jessica and Susie, INSISTED that she had to see a particular doctor after I told them both who I wanted her to see, they would not schedule her appointment with the doctor I requested. It appears now that we as parents/grandparents have NO VOICE or CHOICE in who or how our children are cared for or how they are treated. My Vets office provides BETTER customer service for my dog and cats than what I have received at this office. God willing she will not be going back here. Take my advice, look further for medical care for your children.

1
★☆☆☆☆

I have known Dr Gant for about 20 plus years now and I have always held him in high regard, he and Cindy his nurse. But something has changed in his office and NOT for the good. The girls at the front desk are EXTREMEMLY RUDE and simply stated need some training in CUSTOMER SERVICE; along with the office manager. (two of them are Jessica & Susie) I took both of my boys to see Dr Gant for years and could never have been happier. He saved my sons life more than once.
But the service I have received while taking my granddaughter there has been UNEXCUSABLE. She is on medicaid, and the girls at the front desk are VERY obivious in how they treat children and their parents/caregivers differently than someone who is paying cash or has insurance. I called today to get my granddaughter an appointment, my granddaughter is having problems and I wanted to rule out anything medical since she was born premature and has numerous issues in the past three years. Jessica and Susie, INSISTED that she had to see a particular doctor after I told them both who I wanted her to see, they would not schedule her appointment with the doctor I requested. It appears now that we as parents/grandparents have NO VOICE or CHOICE in who or how our children are cared for or how they are treated. My Vets office provides BETTER customer service for my dog and cats than what I have received at this office. God willing she will not be going back here. Take my advice, look further for medical care for your children.

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First appt here was for my newborns 2 day weight check- we waited forever and then were rushed out of the examination room once we were finally seen. Today, we called for over an hour in an attempt to change her 2 week appointment, when we finally got through, the receptionist simply said "We can't" and hung up the phone. I am getting my daughter registered at the Naval Hospial ASAP so I don't have to deal with these people again.

1
★☆☆☆☆

First appt here was for my newborns 2 day weight check- we waited forever and then were rushed out of the examination room once we were finally seen. Today, we called for over an hour in an attempt to change her 2 week appointment, when we finally got through, the receptionist simply said "We can't" and hung up the phone. I am getting my daughter registered at the Naval Hospial ASAP so I don't have to deal with these people again.

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I will agree that most doctors can have wait times, but the wait times at this facility are absolutely ridiculous. When I finally did get back to the room, (to wait even longer) I was rushed and unsatisfied with the exam. I took my child in for a well child exam which should last longer then the 3-4 minutes the doctor was in the room. I barely had time to get out one question before the doctor was halfway out the door.Then, when you finally think you are done, you go out in the waiting room to WAIT some more to get the immunizations. I also had problems with calls not being returned. I would not recommend this facility, and would advise anyone who asked me to look elsewhere for a pediatrician.

1
★☆☆☆☆

I will agree that most doctors can have wait times, but the wait times at this facility are absolutely ridiculous. When I finally did get back to the room, (to wait even longer) I was rushed and unsatisfied with the exam. I took my child in for a well child exam which should last longer then the 3-4 minutes the doctor was in the room. I barely had time to get out one question before the doctor was halfway out the door.Then, when you finally think you are done, you go out in the waiting room to WAIT some more to get the immunizations. I also had problems with calls not being returned. I would not recommend this facility, and would advise anyone who asked me to look elsewhere for a pediatrician.

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I've been taking my four boys here for about 2yrs now and am fairly pleased. All Dr's offices normally have a wait and on the rare occasion that I have had to wait past my appointment time, once I have said something to the staff, they get my kid(s) seen ASAP. We normally see Dr Gant but I have been pleased with all Dr's we've seen. Care is limited in this little city and I have found Onslow Peds to be amoung the best in the area.
My only complaint would be limited parking.

4
★★★★☆

I've been taking my four boys here for about 2yrs now and am fairly pleased. All Dr's offices normally have a wait and on the rare occasion that I have had to wait past my appointment time, once I have said something to the staff, they get my kid(s) seen ASAP. We normally see Dr Gant but I have been pleased with all Dr's we've seen. Care is limited in this little city and I have found Onslow Peds to be amoung the best in the area.
My only complaint would be limited parking.

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1 out of 1 people found this review helpful.

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When my daughter was first born, I took her to Onslow Pediatrics and was very happy with the staff and Dr. Gant (who was the only doctor I saw while she was an infant). There was practically no wait time. I left the area for a while and came back when my daughter was around two and a half. It seems that the older my daughter gets, the longer we have to wait. Her 5 year check up was in September. We had an appointment at 10:00am. We waited. They told us to go to lunch for an hour or so. We waited again. Finally saw the doctor and got shots. By the time I left that office it was around 3pm and I was screaming mad. Those women behind the front desk are MEAN, it smells and looks nasty, it's loud. I couldn't be more disappointed. I'm writing this review because I found this site while looking for a NEW pediatrician.

1
★☆☆☆☆

When my daughter was first born, I took her to Onslow Pediatrics and was very happy with the staff and Dr. Gant (who was the only doctor I saw while she was an infant). There was practically no wait time. I left the area for a while and came back when my daughter was around two and a half. It seems that the older my daughter gets, the longer we have to wait. Her 5 year check up was in September. We had an appointment at 10:00am. We waited. They told us to go to lunch for an hour or so. We waited again. Finally saw the doctor and got shots. By the time I left that office it was around 3pm and I was screaming mad. Those women behind the front desk are MEAN, it smells and looks nasty, it's loud. I couldn't be more disappointed. I'm writing this review because I found this site while looking for a NEW pediatrician.

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0 out of 1 people found this review helpful.

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I have been taking my son here for some time now and have been seeing doctor Gant, he is wonderful. I took him there last week and saw another doctor and he was horrible. He didn't even give me time to talk and he rushed out of the office, I am paying my money for someone who was not even worth it. Onlsow Pediatrics is wonderful if you see the right doctor, if not, it is not even worth your time. This doctor (the old one) is horrible and he should not even be working there anymore. He told us to use a machine, but we do not even have it or the medicine, so now I have to go to the emergency room- HE SUCKS!

5
★★★★★

I have been taking my son here for some time now and have been seeing doctor Gant, he is wonderful. I took him there last week and saw another doctor and he was horrible. He didn't even give me time to talk and he rushed out of the office, I am paying my money for someone who was not even worth it. Onlsow Pediatrics is wonderful if you see the right doctor, if not, it is not even worth your time. This doctor (the old one) is horrible and he should not even be working there anymore. He told us to use a machine, but we do not even have it or the medicine, so now I have to go to the emergency room- HE SUCKS!

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1 out of 1 people found this review helpful.

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I have never been treated so rudely by an office staff in all my life. On top of the snippy attitudes, teh violation of HIPPA laws is one thing that I will not tolerate. The 'head' office lady called another doctors office to tell them that I made an appointment with that office.

1
★☆☆☆☆

I have never been treated so rudely by an office staff in all my life. On top of the snippy attitudes, teh violation of HIPPA laws is one thing that I will not tolerate. The 'head' office lady called another doctors office to tell them that I made an appointment with that office.

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I love taking my boys here, and I dont really find the wait time to be as long as other pediatricans. The only thing that I don't like about this practice is that you can only schedule a sick appoint at 8am for that day.

4
★★★★☆

I love taking my boys here, and I dont really find the wait time to be as long as other pediatricans. The only thing that I don't like about this practice is that you can only schedule a sick appoint at 8am for that day.

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My daughter goes here and they are quite good. They have a wait sometimes, but, they're staff is very nice. The nurses there are excellent and love their job. Parking can be a problem since they are usually very busy. I hate the fact that you have to call right at 8 for a sick day appointment, or else you won't be seen. For immunization you also have to have the appt a few months in advance which is a pain.

4
★★★★☆

My daughter goes here and they are quite good. They have a wait sometimes, but, they're staff is very nice. The nurses there are excellent and love their job. Parking can be a problem since they are usually very busy. I hate the fact that you have to call right at 8 for a sick day appointment, or else you won't be seen. For immunization you also have to have the appt a few months in advance which is a pain.

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My children have both had the privilege to be cared for by Onslow Pediatrics Associates. The founding doctor is wonderful--down-to-earth advice for new mothers and easy relations with the children. The last time I was there, I had to wait quite some time, but in a town the size of Jacksonville, where there are not many choices, I would rather have to wait for first-class care than to get right in to see someone who does not offer good advice or good health care, particularly for my children.

4
★★★★☆

My children have both had the privilege to be cared for by Onslow Pediatrics Associates. The founding doctor is wonderful--down-to-earth advice for new mothers and easy relations with the children. The last time I was there, I had to wait quite some time, but in a town the size of Jacksonville, where there are not many choices, I would rather have to wait for first-class care than to get right in to see someone who does not offer good advice or good health care, particularly for my children.

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1 out of 1 people found this review helpful.

 

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