Lees Tailor Shop

I brought them a pair of slacks, and when I went to pick them up and tried them on, the seam along the inside of the leg was all puckered, so I left them there to be fixed. When I came back, they were WORSE. I gave them a second chance to fix them, and when I went back and they were even worse, in fact they were completely ruined. They were brand new, and the tag was still on them, so I asked them to reimburse me. They said they couldn't do it without the owner there. I waited about 25 minutes for the owner to show up, and he insisted they could fix them. So, I gave them a THIRD chance to repair them, and of course they couldn't. The owner would not give me my money back without the store receipt, "because there could have been something wrong with them when I bought them"!!!!! Ridiculous. I'm sure he wanted the receipt so he could return them to the store and get a refund from them! Total crooks; do NOT ever go there!!

When I needed to get my wedding gown altered, I found this little shop in Crabtree Valley Mall. The parking was not so bad since I parked in the parking deck. The attendants were busy, but took their time with me and my dress. The turn around time was phenominal and I couldn't have been more pleased with how the dress turned out. The cost wasn't high either, so I would recommend this shop.

I was very dissatisfied with the service I received from Lees for alterations. As I had taken several pieces to be done and after a few pieces the attendant decided to go on to her customers who arrived well after me. I am sure if you can get their attention, then I have heard from other sources they will do a decent job for you. I think the first person there should be totally serviced before someone coming in the door gets their turn. So, I will not be going back to this business.

Lee's Tailor is conveniently located and makes it very easy to get alterations done in a rush. With a $1 charge for items returned the same, its often well worth the money!

PROS: Rush service
CONS:

Although Crabtree Valley Mall can be a pain to go to sometimes, Lee's Tailor is the reason I make special visits. This is the quickest tailor work I have ever had done and some of the best looking for the best prices by far. I have had pants, dresses, skirts and a bridesmaid dress altered there. All the work was impecible.

PROS: Inexpensive but quality work
CONS: parking at the mall is a pain