Transformations Salon

★★★★☆
  • 1124 Gum Branch Rd

    Jacksonville, NC 28540

    Map & Directions
  • 910-346-3600

About Transformations Salon

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Hours
Mon 9am-8pm, Wed-Thu 9am-8pm, Tue 9am-6pm, Fri 9am-6pm, Sat 9am-4pm
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Personal Services
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I don't understand how ya'll can be so hateful. I have been going to Transformations for about 6 years now. They are the only place I go to get my hair died. The owner is a wonderful person. She is an amazing styalist. She did my hair for

3
★★★★★

I don't understand how ya'll can be so hateful. I have been going to Transformations for about 6 years now. They are the only place I go to get my hair died. The owner is a wonderful person. She is an amazing styalist. She did my hair for

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It was pretty good. Nice girls. One of the best places I think you could find in Jacksonville. Gave me a cute up do and did my mother and sisters hair. We walked in without an appointment and the girls there were plenty kind and made a

3
★★★★★

It was pretty good. Nice girls. One of the best places I think you could find in Jacksonville. Gave me a cute up do and did my mother and sisters hair. We walked in without an appointment and the girls there were plenty kind and made a

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Best place that ive ever been to to get my hair done! I would honestly recommend this place to everyone! All of the staff was so nice and greeted me as soon as i walked in the door. The prices are amazing and the environment of the salon

3
★★★★★

Best place that ive ever been to to get my hair done! I would honestly recommend this place to everyone! All of the staff was so nice and greeted me as soon as i walked in the door. The prices are amazing and the environment of the salon

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Best salon in Jacksonville. Stephanie always makes me feel and look like a rock star! The bad reviews I've read seem "unreal" I guess you could say. The staff is so friendly and it's a great relaxing yet fun environment. Thank you

3
★★★★★

Best salon in Jacksonville. Stephanie always makes me feel and look like a rock star! The bad reviews I've read seem "unreal" I guess you could say. The staff is so friendly and it's a great relaxing yet fun environment. Thank you

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**UPDATE** I JUST received a phone call from the manager, rude at best....she accused me of writing a false review, stated that I was the one that convinced my daughter her hair looked bad and then continued to tell me about how the only

3
★★★★★

**UPDATE** I JUST received a phone call from the manager, rude at best....she accused me of writing a false review, stated that I was the one that convinced my daughter her hair looked bad and then continued to tell me about how the only

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Worst Dye Job Ever I took a pic of the shade of blonde I wanted in my dirty blonde/brown hair. Instead I received white hair. I mean porno star platinum white. When the stylist turned me around to the mirror and I saw how colorless white

3
★★★★★

Worst Dye Job Ever I took a pic of the shade of blonde I wanted in my dirty blonde/brown hair. Instead I received white hair. I mean porno star platinum white. When the stylist turned me around to the mirror and I saw how colorless white

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I went to Transformations to get a touch up on my roots. It was applied very unevenly and I now have huge gaps of dark brown root showing through all over my head. Not to mention the distinctly orange tinge that the rest of my blonde hair has now taken on!!! The manager was completely rude and unprofessional when she spoke with me and had a well your s.o.l. type attitude! She refused to give me a refund and I was just out of $120.00!!!! Never have I every recieved such poor customer service! Look out ladies if you arent happy with the job they do here they are still going to make you pay for it! Absolutely horrible!

1
★☆☆☆☆

I went to Transformations to get a touch up on my roots. It was applied very unevenly and I now have huge gaps of dark brown root showing through all over my head. Not to mention the distinctly orange tinge that the rest of my blonde hair has now taken on!!! The manager was completely rude and unprofessional when she spoke with me and had a well your s.o.l. type attitude! She refused to give me a refund and I was just out of $120.00!!!! Never have I every recieved such poor customer service! Look out ladies if you arent happy with the job they do here they are still going to make you pay for it! Absolutely horrible!

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.

I went to this salon to get a touch up on my roots. It was applied very poorly. I have dark brown gaps all over my head plus the most damage I have ever had happen to my hair. My hair is breaking off all along my root line in big chunks.

3
★★★★★

I went to this salon to get a touch up on my roots. It was applied very poorly. I have dark brown gaps all over my head plus the most damage I have ever had happen to my hair. My hair is breaking off all along my root line in big chunks.

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I had gone to this salon for about 6 months and each time they did a decent job.I say decent because my hair was either wet and I would have to come home and blow dry it,or they didn't completely flat iron it. They had cut hair the most even for, Jacksonville. This last time that I went, I had my hair colored with highlights, thinned out and 4 inches gone that were not suppose to be cut! I asked for a trim of no more than an inch off. My blonde highlights had orange color in them.

I went to another salon where they put a toner on it and that got rid of the orange. The stylist evened it the best that she could. I have to let it grow out because of how bad it looks. I had gone to a few of stylist there and had the same results as far as being unsatisfied and high prices for bad quality.

1
★☆☆☆☆

I had gone to this salon for about 6 months and each time they did a decent job.I say decent because my hair was either wet and I would have to come home and blow dry it,or they didn't completely flat iron it. They had cut hair the most even for, Jacksonville. This last time that I went, I had my hair colored with highlights, thinned out and 4 inches gone that were not suppose to be cut! I asked for a trim of no more than an inch off. My blonde highlights had orange color in them.

I went to another salon where they put a toner on it and that got rid of the orange. The stylist evened it the best that she could. I have to let it grow out because of how bad it looks. I had gone to a few of stylist there and had the same results as far as being unsatisfied and high prices for bad quality.

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I'm new to the area and I love this place. Stephanie does my hair. She is a great person. She does a fantastic job but when she has not been available I had my hair done by Steph and also Ashley and both did a great job as well. Everyone

3
★★★★★

I'm new to the area and I love this place. Stephanie does my hair. She is a great person. She does a fantastic job but when she has not been available I had my hair done by Steph and also Ashley and both did a great job as well. Everyone

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I found Transfoprmations Salon on a trip to the the nail salon next door. I walked in without an appointment and they were able to work me in. I only waited about 10 minutes and Ann was able to give me an awesome haircut. I went back a few weeks later an got a facial with Ester. Amazing! I highly recommend this salon.

5
★★★★★

I found Transfoprmations Salon on a trip to the the nail salon next door. I walked in without an appointment and they were able to work me in. I only waited about 10 minutes and Ann was able to give me an awesome haircut. I went back a few weeks later an got a facial with Ester. Amazing! I highly recommend this salon.

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1 out of 1 people found this review helpful.

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I went here because a friend told me that she had used them for several years. I had just sort of been taking care of my own hair to save money. I really was feeling depressed and needed a change. Rebecca changed my hair and my outlook on things! I came out looking 10-15 years younger. I'll be client for life!

5
★★★★★

I went here because a friend told me that she had used them for several years. I had just sort of been taking care of my own hair to save money. I really was feeling depressed and needed a change. Rebecca changed my hair and my outlook on things! I came out looking 10-15 years younger. I'll be client for life!

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My family and I have used them for years. My husband goes and gets his haircut and beard trimmed several times a month. My children also enjoy going and my daughter will often get a pedicaure too. She has also gone to get a special updo for dances, weddings, etc. We think they are the best salon in Jacksonville!

5
★★★★★

My family and I have used them for years. My husband goes and gets his haircut and beard trimmed several times a month. My children also enjoy going and my daughter will often get a pedicaure too. She has also gone to get a special updo for dances, weddings, etc. We think they are the best salon in Jacksonville!

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2 out of 2 people found this review helpful.

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I find it very sad that this person has nothing better to do with her time than post negative comments on all these web sites. The wonderful ladies at this salon, which I have been a patron of about eight years, have done nothing but great things for their customers. They ARE great women of faith and have done nothing to deserve backlash from an unhappy person. The last time I checked there isn't a single perfect person on the face of this earth. So, the question you need to ask yourself is "how would I want to be treated?" You will REAP WHAT YOU SOW!!!!!!!!

2
★★★★★

I find it very sad that this person has nothing better to do with her time than post negative comments on all these web sites. The wonderful ladies at this salon, which I have been a patron of about eight years, have done nothing but great things for their customers. They ARE great women of faith and have done nothing to deserve backlash from an unhappy person. The last time I checked there isn't a single perfect person on the face of this earth. So, the question you need to ask yourself is "how would I want to be treated?" You will REAP WHAT YOU SOW!!!!!!!!

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I love this salon! I have been a client since 1994 and have never had a bad experience. The staff are very friendly and professional. They offer services for the entire family and have hours that are easy to work into our busy schedule.

5
★★★★★

I love this salon! I have been a client since 1994 and have never had a bad experience. The staff are very friendly and professional. They offer services for the entire family and have hours that are easy to work into our busy schedule.

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3 out of 3 people found this review helpful.

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Starting Monday, November 9th,2009, until December 23, 2009 we've got specials. ~ This includes all of the following: Free Hair Up Do's, Free Eye brow waxing, Free hair cut& style, when you pay for a 30 minute massage,which will be on special for $15.00. Also, Free hair coloring that includes 15 foils of any color you want. All you have to pay for is either a deep conditioning which is on special for $15.00 , or purchase two hair products. Don't miss out on this great Special!!!

2
★★★★★

Starting Monday, November 9th,2009, until December 23, 2009 we've got specials. ~ This includes all of the following: Free Hair Up Do's, Free Eye brow waxing, Free hair cut& style, when you pay for a 30 minute massage,which will be on special for $15.00. Also, Free hair coloring that includes 15 foils of any color you want. All you have to pay for is either a deep conditioning which is on special for $15.00 , or purchase two hair products. Don't miss out on this great Special!!!

Pros: Greatest sales,we're christians, kind

Cons: none

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As a long time customer, I can tell you this is one of Jacksonville's better hair salons! Fantastic in everyway, with excellent, professional stylists.

2
★★★★★

As a long time customer, I can tell you this is one of Jacksonville's better hair salons! Fantastic in everyway, with excellent, professional stylists.

Pros: Great Massage Therapist and Hair Products Also

Cons: NONE!!!!!

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Starting Monday, November 9th,2009, until December 23, 2009 we've got specials. ~ This includes all of the following: Free Hair Up Do's, Free Eye brow waxing, Free hair cut& style, when you pay for a 30 minute massage. Also, Free hair coloring that includes 15 foils of any color you want. All you have to pay for is either a deep conditioning which is on special for $15.00 , or purchase two hair products. Don't miss out on this great Special!!!

2
★★★★★

Starting Monday, November 9th,2009, until December 23, 2009 we've got specials. ~ This includes all of the following: Free Hair Up Do's, Free Eye brow waxing, Free hair cut& style, when you pay for a 30 minute massage. Also, Free hair coloring that includes 15 foils of any color you want. All you have to pay for is either a deep conditioning which is on special for $15.00 , or purchase two hair products. Don't miss out on this great Special!!!

Pros: won't get these great deals anywhere else,practically free

Cons: none at all.We're Christians and friendly

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Terrific service and I highly recommend them!

2
★★★★★

Terrific service and I highly recommend them!

Pros: Professional service

Cons: none

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OMG this salon is by far horrible. I had Melissa color my hair and she turned it into looking like a skunk. This was about 2 years ago! I had to go to another Salon for them to fix the mess she made of my hair. They're VERY BAD WITH HAIR. It's like they went to special education for school and cosmetology school. I'm glad they're now finally getting what they deserve!

0
★☆☆☆☆

OMG this salon is by far horrible. I had Melissa color my hair and she turned it into looking like a skunk. This was about 2 years ago! I had to go to another Salon for them to fix the mess she made of my hair. They're VERY BAD WITH HAIR. It's like they went to special education for school and cosmetology school. I'm glad they're now finally getting what they deserve!

Pros: NONE

Cons: Paid $85.00,COLORED MY HAIR A SKUNKS COLOR

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I??ve been going to this salon since the Hair & Kids Dimension days when Rebecca and Melissa were just out of college! I have recommended many families through the years to the salon. I have never had anything but excellent service and I have never known anyone having any sort of problem. All the young ladies are very professional and personable and my family and friends will continue to use them for many years to come!

2
★★★★★

I??ve been going to this salon since the Hair & Kids Dimension days when Rebecca and Melissa were just out of college! I have recommended many families through the years to the salon. I have never had anything but excellent service and I have never known anyone having any sort of problem. All the young ladies are very professional and personable and my family and friends will continue to use them for many years to come!

Pros: Outstanding service and pricing with a personal touch

Cons: None!

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Today I decided to try this salon because someone recommended it to me a while back, but has been a while before I finally went to a salon. Finally I went today and the stylist that was suppose to trim only an inch off the top of my hair, was busy chatting on her phone,cutting away and not paying attention and I lost 5 inches of hair,just off the top if that says anything. Then the stylist is gossiping about a co-worker that they recently fired because they claim she wasn't a team player and that her husband called them up and cussed them out.
They also said the stylist had an attitude but they seemed to have an attitude towards this employee. Then a customer was checking out and the stylist says, see that woman? I said, yeah, she said her son runs away all the time,she has to be some horrible mother!
Then she is telling me some crazy customer is threatening to sue them because she wants something for nothing. I decided to get my eye brows waxed and my one eye brow was pencil thin and the other was thicker and had wax stuck on my eye brows.
I came home and told my friend what had happened with my experience ands he said, 3 of her friends have had terrible experiences as well and she as well will not be returning. On one review site for transformations, it's nothing but drama and mainly complaints. I think next time I'll head to wilmington where they supposedly do a lot better hair

0
★☆☆☆☆

Today I decided to try this salon because someone recommended it to me a while back, but has been a while before I finally went to a salon. Finally I went today and the stylist that was suppose to trim only an inch off the top of my hair, was busy chatting on her phone,cutting away and not paying attention and I lost 5 inches of hair,just off the top if that says anything. Then the stylist is gossiping about a co-worker that they recently fired because they claim she wasn't a team player and that her husband called them up and cussed them out.
They also said the stylist had an attitude but they seemed to have an attitude towards this employee. Then a customer was checking out and the stylist says, see that woman? I said, yeah, she said her son runs away all the time,she has to be some horrible mother!
Then she is telling me some crazy customer is threatening to sue them because she wants something for nothing. I decided to get my eye brows waxed and my one eye brow was pencil thin and the other was thicker and had wax stuck on my eye brows.
I came home and told my friend what had happened with my experience ands he said, 3 of her friends have had terrible experiences as well and she as well will not be returning. On one review site for transformations, it's nothing but drama and mainly complaints. I think next time I'll head to wilmington where they supposedly do a lot better hair

Pros: none

Cons: poor eye brow waxing, cut way too much hair off,gossip

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Christian women who put their faith to the test everyday they open their doors. They have been blessed with more good than bad and that is something to be proud of!

2
★★★★★

Christian women who put their faith to the test everyday they open their doors. They have been blessed with more good than bad and that is something to be proud of!

Pros: Professional treatment of customers in need of help

Cons: Any nut who doesn't like the results can write bad reviews

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First of all, I would like to state, I am the mother of a client that they ruined my daughters hair. I was on the phone with my son in law for a vast majority of the time my daughter was getting her hair done and my Son in Law kept mentioning to me over the phone,my daughters hair has been turned gray,white, etc. I told my son in law to hand my daughter the phone,have it on speaker phone and put it in her purse. I heard the owner, manager,a customer they had get in my daughters face yell and scream because they ruined my daughters hair so badly, that they wouldn't let my son in law just pay but had it out to the point, my daughter was pushed by this client because I heard my daughter yell, you don't push me and to get this woman out of my daughter's face, my daughter threw a drink to get past her to leave the salon because my daughter refused to stoop to their level. now here's a review that "claims" to be a customer writes, Great Salon!...??
By grits1 - Oct 20, 2009??
I have to write this review because of the blatant lies told by raencre! Rachel Ellis, you showed up at the salon 20 minutes early for your appointment with purple-red hair that you said you had colored yourself with semi-permanent hair color. You decided to get a massage by the therapist so your appointment was moved to later to accommodate. You showed Meghen a picture of Cindy Crawford (who everyone knows is a brunette) and she had two blonde highlights on either side of her face and stated you wanted your hair to look just like hers. Meghen applied what she thought would take the color out of your hair based on the information you gave her. When asked again what you had used on your hair, you stated again it was semi-permanent hair color. Your husband corrected you and said it was permanent not semi-permanent. Meghen had to apply the process again and then cut your hair. Yes she talked about problems with her water as she was cutting your hair, not making you wait. You were ...?? More
10 out of 16 people found this review helpful. Was this review helpful? Yes - No - Flag as inappropriate." I know one thing from owning my own business for 40 years is, you don't allow customers as an owner to argue with another customer and furthermore, look the salon obviously discloses my daughter's name to this customer because they made an assumption. My daughter kept her maiden name when she got married and my Son in Law paid with a credit card which has his first and last name on the card. I My daughter has it recorded where a so called customer that contacted my daughter threatened her and admits transformations gave her her name. They'll have their day in court and judgment day Instead of focusing on harassing my daughter,you all need to focus on repentance.

0
★☆☆☆☆

First of all, I would like to state, I am the mother of a client that they ruined my daughters hair. I was on the phone with my son in law for a vast majority of the time my daughter was getting her hair done and my Son in Law kept mentioning to me over the phone,my daughters hair has been turned gray,white, etc. I told my son in law to hand my daughter the phone,have it on speaker phone and put it in her purse. I heard the owner, manager,a customer they had get in my daughters face yell and scream because they ruined my daughters hair so badly, that they wouldn't let my son in law just pay but had it out to the point, my daughter was pushed by this client because I heard my daughter yell, you don't push me and to get this woman out of my daughter's face, my daughter threw a drink to get past her to leave the salon because my daughter refused to stoop to their level. now here's a review that "claims" to be a customer writes, Great Salon!...??
By grits1 - Oct 20, 2009??
I have to write this review because of the blatant lies told by raencre! Rachel Ellis, you showed up at the salon 20 minutes early for your appointment with purple-red hair that you said you had colored yourself with semi-permanent hair color. You decided to get a massage by the therapist so your appointment was moved to later to accommodate. You showed Meghen a picture of Cindy Crawford (who everyone knows is a brunette) and she had two blonde highlights on either side of her face and stated you wanted your hair to look just like hers. Meghen applied what she thought would take the color out of your hair based on the information you gave her. When asked again what you had used on your hair, you stated again it was semi-permanent hair color. Your husband corrected you and said it was permanent not semi-permanent. Meghen had to apply the process again and then cut your hair. Yes she talked about problems with her water as she was cutting your hair, not making you wait. You were ...?? More
10 out of 16 people found this review helpful. Was this review helpful? Yes - No - Flag as inappropriate." I know one thing from owning my own business for 40 years is, you don't allow customers as an owner to argue with another customer and furthermore, look the salon obviously discloses my daughter's name to this customer because they made an assumption. My daughter kept her maiden name when she got married and my Son in Law paid with a credit card which has his first and last name on the card. I My daughter has it recorded where a so called customer that contacted my daughter threatened her and admits transformations gave her her name. They'll have their day in court and judgment day Instead of focusing on harassing my daughter,you all need to focus on repentance.

Pros: None

Cons: ruins hair,refuse to reimburse money for horrible work

.

I also am a Master Stylist . I haven't worked for 20 years, only 17, but I am a Cosmetology instructor as well. When I first worked in the Jacksonville area, I worked with the owner of Transformations Salon and some of the ladies that work with her now. The majority of the time that I've worked in Jacksonville I have been at another well established and up-scale salon that has been in business for nearly 30 years. I left Transformations only because of a confict of interest with a prior owner. There have been many times that when I was so booked with clients at my present salon, that I would send them over to Transformations, simply because I know and trust that they would treat my client as well as I would. And because of the type of people there, I don't have to worry about them trying to bad mouth me to take my business. I honestly don't know if the bad review I read on this page is true or not, about her hair coming out. I will say this though. It's like the old saying," Garbage in , and garbage out. " When a stylist asks if the client has recently done something to their own hair , and the client lies and says no, the outcome will not be what they want. This has happened to me a few times. Unfortunately we are not walking lie detectors, so we can only go by what a client tells us. So, to let any readers know, ALWAYS tell your stylist the truth and you'll get the results that you want. Further more, I will continue to send clients over to Transformations Salon. Because I trust their work and their integrity.
Thanks for listening, Mr. Mark

2
★★★★★

I also am a Master Stylist . I haven't worked for 20 years, only 17, but I am a Cosmetology instructor as well. When I first worked in the Jacksonville area, I worked with the owner of Transformations Salon and some of the ladies that work with her now. The majority of the time that I've worked in Jacksonville I have been at another well established and up-scale salon that has been in business for nearly 30 years. I left Transformations only because of a confict of interest with a prior owner. There have been many times that when I was so booked with clients at my present salon, that I would send them over to Transformations, simply because I know and trust that they would treat my client as well as I would. And because of the type of people there, I don't have to worry about them trying to bad mouth me to take my business. I honestly don't know if the bad review I read on this page is true or not, about her hair coming out. I will say this though. It's like the old saying," Garbage in , and garbage out. " When a stylist asks if the client has recently done something to their own hair , and the client lies and says no, the outcome will not be what they want. This has happened to me a few times. Unfortunately we are not walking lie detectors, so we can only go by what a client tells us. So, to let any readers know, ALWAYS tell your stylist the truth and you'll get the results that you want. Further more, I will continue to send clients over to Transformations Salon. Because I trust their work and their integrity.
Thanks for listening, Mr. Mark

Pros: hard-working, kind, honest, and careing

Cons: maybe too trusting of clients telling them the truth

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I am a master stylist that has been doing hair for 15 years. Before opening my own shop, I worked at Transformations for a short time. In that time I witnessed amazing color technique....trendy cuts....great personalities and the utmost professionalism. All of the ladies at Transformations are well trained and make sure they keep up with the up and coming trends. Their salon is very comfortable and their clients feel very at home and pampered.

To anyone reading these reviews..I would hope that you would take into account the many positive reviews they have received and remember that there is always one or two people out there that just can't be pleased.

I have great confidence in all of the girls at Transformations and would put my hair in their hands any day of the week.

2
★★★★★

I am a master stylist that has been doing hair for 15 years. Before opening my own shop, I worked at Transformations for a short time. In that time I witnessed amazing color technique....trendy cuts....great personalities and the utmost professionalism. All of the ladies at Transformations are well trained and make sure they keep up with the up and coming trends. Their salon is very comfortable and their clients feel very at home and pampered.

To anyone reading these reviews..I would hope that you would take into account the many positive reviews they have received and remember that there is always one or two people out there that just can't be pleased.

I have great confidence in all of the girls at Transformations and would put my hair in their hands any day of the week.

Pros: Great Experience

Cons: None!!!

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I have received nothing but the BEST service at Transformation Salon since I have been going there. My stylist, Jen, is wonderful and very attentive to what I want. Everyone is very friendly and it is a great place to go.

2
★★★★★

I have received nothing but the BEST service at Transformation Salon since I have been going there. My stylist, Jen, is wonderful and very attentive to what I want. Everyone is very friendly and it is a great place to go.

Pros: Fantastic Service!!

Cons: None

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I went to Transformations Salon all throughout high school and college. Melissa did fun things with my hair and it always turned out great! I got compliments - every time I turned around people would ask me, "Where did you get your hair done?" :-) I live in a different city now so it's harder to get to my favorite salon to see my girls but I still had Melissa and Transformations do my hair for my wedding. I trust them 100% and could not be happier with all the work I've had done there!

2
★★★★★

I went to Transformations Salon all throughout high school and college. Melissa did fun things with my hair and it always turned out great! I got compliments - every time I turned around people would ask me, "Where did you get your hair done?" :-) I live in a different city now so it's harder to get to my favorite salon to see my girls but I still had Melissa and Transformations do my hair for my wedding. I trust them 100% and could not be happier with all the work I've had done there!

Pros: Sweet, friendly people, great hair!

Cons: NONE

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Just want to say thank you to the staff and management at Transformations salon. They were such great help on the day of our daughters wedding. They were able to fix the hair of the whole wedding party. Melissa and here staff are very talented and listen to what you would like to have done to your hair, they made great suggestions on what might be better for each one of the girls in the wedding party. Once again thanks.

2
★★★★★

Just want to say thank you to the staff and management at Transformations salon. They were such great help on the day of our daughters wedding. They were able to fix the hair of the whole wedding party. Melissa and here staff are very talented and listen to what you would like to have done to your hair, they made great suggestions on what might be better for each one of the girls in the wedding party. Once again thanks.

Pros: Fantastic service

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wish I had read the reviews prior to ever going to Transformations. I went there today and literally left in tears because I was left with only one inch of hair on my head. She left bleach on my hair too long. The manager and owner spoke with me and tried to place the blame upon me by stating I should've never came in there with damaged hair.
I never once thought I had damaged hair until after they ruined it.As I read these reviews and see how someone bashes raencre and to put her name on this site, goes to prove and show how they treat their customers. I'm sure now they'll be bashing me here for speaking against their hair services that my kid could've done such a far better job. I walked out when all of these women yelled in my face as they tried to blame me.
I too am contemplating sueing this salon as this other person is. I don't understand how they can get away with truly destroying someone's hair so poorly and act like it's my fault. As I told my friends where I went today, they told me they have had several friends that got their hair destroyed by transformations that's on western blvd. I wish I had told my friend where I was going to before having this done to me,or reading these reviews!

0
★☆☆☆☆

wish I had read the reviews prior to ever going to Transformations. I went there today and literally left in tears because I was left with only one inch of hair on my head. She left bleach on my hair too long. The manager and owner spoke with me and tried to place the blame upon me by stating I should've never came in there with damaged hair.
I never once thought I had damaged hair until after they ruined it.As I read these reviews and see how someone bashes raencre and to put her name on this site, goes to prove and show how they treat their customers. I'm sure now they'll be bashing me here for speaking against their hair services that my kid could've done such a far better job. I walked out when all of these women yelled in my face as they tried to blame me.
I too am contemplating sueing this salon as this other person is. I don't understand how they can get away with truly destroying someone's hair so poorly and act like it's my fault. As I told my friends where I went today, they told me they have had several friends that got their hair destroyed by transformations that's on western blvd. I wish I had told my friend where I was going to before having this done to me,or reading these reviews!

Pros: that I left

Cons: destroyed my hair, rude

.

Hi,
I am a master hair stylist that has been a stylist for over 20 years and I work at a very upscale and classy salon.I'm writing a review based upon several clients hair that I've had to rectify not only extreme damage to their hair but one particular case as of late, a woman came into my salon from transformations with hair broken off to two inches of hair. She had asked Transformations to color her hair, blonde and she literally came into the Salon with bright glowing orange hair and in tears.

Another lady that came into my salon,had seven colors in her hair due to Transformations.She had asked the stylist to color her hair brown and put blonde highlights in her hair.Any stlylist knows the difference between colored hair and natural hair.They had this ladies hair, white, gray, red,orange ..highlights. Also, I had to cut two inches off the right side of her hair because that's how uneven they cut her hair.

We get several people a month at my salon alone to have to fix their messed up jobs on clients. Sadly, normally at my salon it would cost $100.00 for a cut with color and highlights, but these women are paying $250.00 for us stylist to have to remedy their damaging and appalling work. They do hire cosmetologists fresh out of beauty school with hardly any experience and I've been told by their former employees that when a stylist messes up a clients hair, that the stylist goes sin the back with the co-workers which apparently are all friends, saying don't worry I've got your back and have been told they get belligerent with their patrons.
It has also been brought to my attention by previous employees of theirs, that they write these great reviews on here to get business and due to their conduct with customers and the true bad reputation they've got for ruining hair,that's how they try to promote business is by having to write incredible reviews about themselves. I do know my customers have told me, they're reporting them to the better business bureau and launching law suits. I normally would never write a review to talk badly about any salon but due to the beyond horrifying work not only myself and co-workers have to fix a lot of,I feel it's only the right thing and Christ like thing to do by letting people know.

1
★☆☆☆☆

Hi,
I am a master hair stylist that has been a stylist for over 20 years and I work at a very upscale and classy salon.I'm writing a review based upon several clients hair that I've had to rectify not only extreme damage to their hair but one particular case as of late, a woman came into my salon from transformations with hair broken off to two inches of hair. She had asked Transformations to color her hair, blonde and she literally came into the Salon with bright glowing orange hair and in tears.

Another lady that came into my salon,had seven colors in her hair due to Transformations.She had asked the stylist to color her hair brown and put blonde highlights in her hair.Any stlylist knows the difference between colored hair and natural hair.They had this ladies hair, white, gray, red,orange ..highlights. Also, I had to cut two inches off the right side of her hair because that's how uneven they cut her hair.

We get several people a month at my salon alone to have to fix their messed up jobs on clients. Sadly, normally at my salon it would cost $100.00 for a cut with color and highlights, but these women are paying $250.00 for us stylist to have to remedy their damaging and appalling work. They do hire cosmetologists fresh out of beauty school with hardly any experience and I've been told by their former employees that when a stylist messes up a clients hair, that the stylist goes sin the back with the co-workers which apparently are all friends, saying don't worry I've got your back and have been told they get belligerent with their patrons.
It has also been brought to my attention by previous employees of theirs, that they write these great reviews on here to get business and due to their conduct with customers and the true bad reputation they've got for ruining hair,that's how they try to promote business is by having to write incredible reviews about themselves. I do know my customers have told me, they're reporting them to the better business bureau and launching law suits. I normally would never write a review to talk badly about any salon but due to the beyond horrifying work not only myself and co-workers have to fix a lot of,I feel it's only the right thing and Christ like thing to do by letting people know.

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0 out of 34 people found this review helpful.

.

Hi,
I am a master hair stylist that has been a stylist for over 20 years and I work at a very upscale and classy salon.I'm writing a review based upon several clients hair that I've had to rectify not only extreme damage to their hair but one particular case as of late, a woman came into my salon from transformations with hair broken off to two inches of hair. She had asked Transformations to color her hair, blonde and she literally came into the Salon with bright glowing orange hair and in tears.

Another lady that came into my salon,had seven colors in her hair due to Transformations.She had asked the stylist to color her hair brown and put blonde highlights in her hair.Any stlylist knows the difference between colored hair and natural hair.They had this ladies hair, white, gray, red,orange ..highlights. Also, I had to cut two inches off the right side of her hair because that's how uneven they cut her hair.

We get several people a month at my salon alone to have to fix their messed up jobs on clients. Sadly, normally at my salon it would cost $100.00 for a cut with color and highlights, but these women are paying $250.00 for us stylist to have to remedy their damaging and appalling work. They do hire cosmetologists fresh out of beauty school with hardly any experience and I've been told by their former employees that when a stylist messes up a clients hair, that the stylist goes sin the back with the co-workers which apparently are all friends, saying don't worry I've got your back and have been told they get belligerent with their patrons.
It has also been brought to my attention by previous employees of theirs, that they write these great reviews on here to get business and due to their conduct with customers and the true bad reputation they've got for ruining hair,that's how they try to promote business is by having to write incredible reviews about themselves. I do know my customers have told me, they're reporting them to the better business bureau and launching law suits. I normally would never write a review to talk badly about any salon but due to the beyond horrifying work not only myself and co-workers have to fix a lot of,I feel it's only the right thing and Christ like thing to do by letting people know.

0
★☆☆☆☆

Hi,
I am a master hair stylist that has been a stylist for over 20 years and I work at a very upscale and classy salon.I'm writing a review based upon several clients hair that I've had to rectify not only extreme damage to their hair but one particular case as of late, a woman came into my salon from transformations with hair broken off to two inches of hair. She had asked Transformations to color her hair, blonde and she literally came into the Salon with bright glowing orange hair and in tears.

Another lady that came into my salon,had seven colors in her hair due to Transformations.She had asked the stylist to color her hair brown and put blonde highlights in her hair.Any stlylist knows the difference between colored hair and natural hair.They had this ladies hair, white, gray, red,orange ..highlights. Also, I had to cut two inches off the right side of her hair because that's how uneven they cut her hair.

We get several people a month at my salon alone to have to fix their messed up jobs on clients. Sadly, normally at my salon it would cost $100.00 for a cut with color and highlights, but these women are paying $250.00 for us stylist to have to remedy their damaging and appalling work. They do hire cosmetologists fresh out of beauty school with hardly any experience and I've been told by their former employees that when a stylist messes up a clients hair, that the stylist goes sin the back with the co-workers which apparently are all friends, saying don't worry I've got your back and have been told they get belligerent with their patrons.
It has also been brought to my attention by previous employees of theirs, that they write these great reviews on here to get business and due to their conduct with customers and the true bad reputation they've got for ruining hair,that's how they try to promote business is by having to write incredible reviews about themselves. I do know my customers have told me, they're reporting them to the better business bureau and launching law suits. I normally would never write a review to talk badly about any salon but due to the beyond horrifying work not only myself and co-workers have to fix a lot of,I feel it's only the right thing and Christ like thing to do by letting people know.

Pros: cheap

Cons: you get what you pay for

.

I have been a customer for nearly 16 years and I have never had a bad experience with the staff. Children love it there and they are color experts! They will give you lovely, healthy, natural looking hair color and styles. I have had people stop me to ask where I have my hair done many, many times. They go out of their way to please their customers and create a warm, relaxing environment. They will take walk ins, through you might have to wait because they are a very popular salon. It is best to make an appointment, but all the ladies are wonderful, professional, Christian women.

2
★★★★★

I have been a customer for nearly 16 years and I have never had a bad experience with the staff. Children love it there and they are color experts! They will give you lovely, healthy, natural looking hair color and styles. I have had people stop me to ask where I have my hair done many, many times. They go out of their way to please their customers and create a warm, relaxing environment. They will take walk ins, through you might have to wait because they are a very popular salon. It is best to make an appointment, but all the ladies are wonderful, professional, Christian women.

Pros: Very friendly and professional

Cons: none

.

This is the best salon in Jacksonville. The stylist are well trained and up to date on the latest styles. The salon is cozy and comfy yet at the same time fun! They always make me laugh and really care about me! It's affordable yet they really take care of you! I just love it!

5
★★★★★

This is the best salon in Jacksonville. The stylist are well trained and up to date on the latest styles. The salon is cozy and comfy yet at the same time fun! They always make me laugh and really care about me! It's affordable yet they really take care of you! I just love it!

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4 out of 4 people found this review helpful.

.

This is the best salon in Jacksonville! The staff are awesome! They actually listen to what you want! And they can duplicate it the next time you come in! The salon is really pretty and very CLEAN! It's really a great place!

2
★★★★★

This is the best salon in Jacksonville! The staff are awesome! They actually listen to what you want! And they can duplicate it the next time you come in! The salon is really pretty and very CLEAN! It's really a great place!

Pros: Clean, Affordable,Fun,Relaxed,Trendy,Professional

Cons: None

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The decor is fabulous and the stylist are great. I've always been satisfied with Annie and Jenn B. It''s great going to a salon that makes you feel like one of them and so welcome.

5
★★★★★

The decor is fabulous and the stylist are great. I've always been satisfied with Annie and Jenn B. It''s great going to a salon that makes you feel like one of them and so welcome.

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4 out of 4 people found this review helpful.

.

I have been to quite a few salons in, Jax where they're over priced and cut hair uneven and just aren't really friendly. When I first went to Transformations, they were immediately nice. I was introduced to Mandy to do my hair since I had no appointment and I told her how I wanted highlights and what colors. She took me in the back and made suggestions to add other colors to make a prettier color. My hair turned out phenomenal. Since my hair was uneven from a previous salon, she managed to even it up with taking off less than a half an inch. So they don't go scissor crazy like other salons like to do but take the bare minimum off if you're growing your hair. She suugested a facial due to my clogged pores and did an amazin g job with that. There was no wait, they are the freindliest, do the best work and are the most inexpensive I've found. I highly recommend the salon and recommend, Mandy.

5
★★★★★

I have been to quite a few salons in, Jax where they're over priced and cut hair uneven and just aren't really friendly. When I first went to Transformations, they were immediately nice. I was introduced to Mandy to do my hair since I had no appointment and I told her how I wanted highlights and what colors. She took me in the back and made suggestions to add other colors to make a prettier color. My hair turned out phenomenal. Since my hair was uneven from a previous salon, she managed to even it up with taking off less than a half an inch. So they don't go scissor crazy like other salons like to do but take the bare minimum off if you're growing your hair. She suugested a facial due to my clogged pores and did an amazin g job with that. There was no wait, they are the freindliest, do the best work and are the most inexpensive I've found. I highly recommend the salon and recommend, Mandy.

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4 out of 4 people found this review helpful.

.

I have curly hair and sometimes I like getting it straightened out. I came here not being able to get an appointment at my usual place and I left with really frizzy unhealthy looking hair. I had to go home an do it myself.

2
★★☆☆☆

I have curly hair and sometimes I like getting it straightened out. I came here not being able to get an appointment at my usual place and I left with really frizzy unhealthy looking hair. I had to go home an do it myself.

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2 out of 7 people found this review helpful.

.

Stylist were trendy and very nice and helpful. My hair looks and feels the best it ever has Jenn B was great and very attentive to my wants! She actually listened to me

PROS: Great Decor, Professional, Affordable, Friendly, Welcomed Children,
CONS: none

5
★★★★★

Stylist were trendy and very nice and helpful. My hair looks and feels the best it ever has Jenn B was great and very attentive to my wants! She actually listened to me

PROS: Great Decor, Professional, Affordable, Friendly, Welcomed Children,
CONS: none

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4 out of 5 people found this review helpful.

.

I can now manage to get my two boys hair cut now! Before, it was almost like a wrestling match, but they love coming here and give me no problem. The stylists are very friendly and understanding!

5
★★★★★

I can now manage to get my two boys hair cut now! Before, it was almost like a wrestling match, but they love coming here and give me no problem. The stylists are very friendly and understanding!

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4 out of 5 people found this review helpful.

.

The service was very good here. The hairstylists were very nice. The salon was clean and professional. They were quick and efficient at doing hair and cut it however you like. The salon was nicely decorated and there was no wait. Parking is not a problem. They are located in the building in front of the Old Navy and all those other stores.

4
★★★★☆

The service was very good here. The hairstylists were very nice. The salon was clean and professional. They were quick and efficient at doing hair and cut it however you like. The salon was nicely decorated and there was no wait. Parking is not a problem. They are located in the building in front of the Old Navy and all those other stores.

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4 out of 5 people found this review helpful.

 

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