1 800 4 FLOODS & Total Cleaning & Restoration

★★★★★
35.2286 -80.8468
Map and Directions to 1 800 4 FLOODS & Total Cleaning & Restoration

704-845-8003

200 S Mint St

Charlotte, NC

28202

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About 1 800 4 FLOODS & Total Cleaning & Restoration

Hours
24 HOURS EMERGENCY SERVICE
4.8 15
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Reviews 1 - 15 of 15.
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This company has fallen far from GRACE - PLEASE READ:
This is a warning for all contractors considering doing work with 1-800 Floods or Mr. K. Harrison personally. My biz did work for them as a sub-contractor (which is how Mr. Harrison handles all biz, thru subs) not only did we finish on time AND without complaint but we submitted the bill over a month ago. Now, days before Christmas, we have still yet to get paid. Apparantly Mr. Harrison does not have the capital to pay his contractors - he is waiting for the insurance company to send out the check to the customer. BUT the problem is, the customer is not happy with all the work that was done by all of the contractors & is refusing to sign the check. So those who DID DO a good job cannot get paid. Point is: IT IS MR. HARRISONS RESPONSIBILITY TO PAY HIS CONTRACTORS! Do NOT work for this man....it is not worth the hassle. YOU WON'T GET PAID!

1
★☆☆☆☆

This company has fallen far from GRACE - PLEASE READ:
This is a warning for all contractors considering doing work with 1-800 Floods or Mr. K. Harrison personally. My biz did work for them as a sub-contractor (which is how Mr. Harrison handles all biz, thru subs) not only did we finish on time AND without complaint but we submitted the bill over a month ago. Now, days before Christmas, we have still yet to get paid. Apparantly Mr. Harrison does not have the capital to pay his contractors - he is waiting for the insurance company to send out the check to the customer. BUT the problem is, the customer is not happy with all the work that was done by all of the contractors & is refusing to sign the check. So those who DID DO a good job cannot get paid. Point is: IT IS MR. HARRISONS RESPONSIBILITY TO PAY HIS CONTRACTORS! Do NOT work for this man....it is not worth the hassle. YOU WON'T GET PAID!

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To: 1 800 4 FLOODS & Total Cleaning & Restoration - Ken Harrison at 1 800 435-6637

From: St. Gabriel Catholic Church - Jane Dreyer - Facilities Manager

Dear Ken,

I wanted to thank you very much for the excellent work your company did in cleaning and restoration after our Ministry Center roof leaked causing flooding on all three floors of the building.

Without exception all of your staff involved with the various aspects of the work were very professional and a pleasure to work with. They were polite informative and understanding of any scheduling problems we may have encountered when they needed access for the repair work. All work was accomplished in a timely fashion and the level of repair work was excellent all facilities affected being left in a very clean state.

Thank you also for coming to our assistance so quickly. I would have no hesitation in recommending your company to anyone needing the type of service you provide.

Sincerely, yours in Chris

Jane Dreyer
Saint Gabriel Catholic Church
Facilities Manager
(704) 364-5431

5
★★★★★

To: 1 800 4 FLOODS & Total Cleaning & Restoration - Ken Harrison at 1 800 435-6637

From: St. Gabriel Catholic Church - Jane Dreyer - Facilities Manager

Dear Ken,

I wanted to thank you very much for the excellent work your company did in cleaning and restoration after our Ministry Center roof leaked causing flooding on all three floors of the building.

Without exception all of your staff involved with the various aspects of the work were very professional and a pleasure to work with. They were polite informative and understanding of any scheduling problems we may have encountered when they needed access for the repair work. All work was accomplished in a timely fashion and the level of repair work was excellent all facilities affected being left in a very clean state.

Thank you also for coming to our assistance so quickly. I would have no hesitation in recommending your company to anyone needing the type of service you provide.

Sincerely, yours in Chris

Jane Dreyer
Saint Gabriel Catholic Church
Facilities Manager
(704) 364-5431

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From:
L. Denise Tate
3926 Crestridge Dr.
Charlotte, NC 28217

To: 1 800 4 FLOODS & Total Cleaning and Restoration & Mr. Ken Harrison at 1 800 435-6637:

1 800 4 FLOODS & Total Cleaning and Restoration came highly recommended by my Insurance Adjuster after finding water damage to my kitchen floors and cabinets. They immediately made an appointment to assess the damage and move forward in the restoration process. In addition to the water damage, there was mold and asbestos and these problems were treated as well.

The Restoration Crew consisted of the cleanup crew, plumber, cabinet maker, carpenter and floor covering installer. Ken Harrison and all members of the restoration team were very professional and my time was always taken into account when anything needed to be done. I was always kept in the loop about what was going on and given all options. Any questions or concerns that I had were addressed and resolved. I also signed up for 1 800 4 FLOODS & Total Cleaning and Restoration ??FREE DEDUCTIBLE PROGRAM? and this company deducted my deductible cost at the end of my claim. I would highly recommend 1 800 4 FLOODS & Total Cleaning and Restoration for any emergency services and restoration work that needs to be done.

Sincerely,

L. Denise Tate

5
★★★★★

From:
L. Denise Tate
3926 Crestridge Dr.
Charlotte, NC 28217

To: 1 800 4 FLOODS & Total Cleaning and Restoration & Mr. Ken Harrison at 1 800 435-6637:

1 800 4 FLOODS & Total Cleaning and Restoration came highly recommended by my Insurance Adjuster after finding water damage to my kitchen floors and cabinets. They immediately made an appointment to assess the damage and move forward in the restoration process. In addition to the water damage, there was mold and asbestos and these problems were treated as well.

The Restoration Crew consisted of the cleanup crew, plumber, cabinet maker, carpenter and floor covering installer. Ken Harrison and all members of the restoration team were very professional and my time was always taken into account when anything needed to be done. I was always kept in the loop about what was going on and given all options. Any questions or concerns that I had were addressed and resolved. I also signed up for 1 800 4 FLOODS & Total Cleaning and Restoration ??FREE DEDUCTIBLE PROGRAM? and this company deducted my deductible cost at the end of my claim. I would highly recommend 1 800 4 FLOODS & Total Cleaning and Restoration for any emergency services and restoration work that needs to be done.

Sincerely,

L. Denise Tate

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Brian & Josie Speights
2606 Peverell Lane -Providence Plantation
Matthews, NC 28015
(704) 996-2074 Brian??s cell #
-
To Whom It May Concern:
-
My family and I moved into our 11 year old home in November of 2008. We were very excited and after 3 separate home inspections felt safe that we??d be able to spend at least a few maintenance free years there. This was unfortunately not the case. In the summer of 2009 we began discovering small patches of mold growth on the drywall and ceiling tile in our basement. Having never had a basement home before we didn??t think it would be that big of a deal. Boy we were definitely wrong.
After speaking with a Contractor friend of ours he referred us to Ken Harrison??s company 1 800 4 FLOODS & Total Cleaning and Restoration to analyze our mold problem. My wife contacted Ken and he promptly met her at our home. After Ken was on site for only a few minutes he realized we had a much larger issue than we first thought. He urged us to clear of the basement area and to contact a certified Mold Inspection Company to identify all the problems and make sure the job was done right from the start. Ken explained that hiring a 3rd party mold inspector was the recommended guidelines that he follows from the IICRC mold remediation services. The mold inspector is not part of his company and does not work for him. The mold inspector would write the specifications for the remediation services that the remediation company would have to follow and that the mold inspector would return and perform post inspections after Remediation Company was complete to insure that all possible mold growth was removed 100%. Ken also helped us with a list of mold inspectors.
After hiring a Mold Inspectors (MI) and receiving there report we found out our mold spore count in our basement was through the roof, compared to the outside mold spore count. We could no longer be in the basement, as Ken had recommended, per the MI, he stated we would have to wear Haz-Mat suits and Respirator masks before entering the basement. In total shock, we began the lengthy process of getting quotes from Mold Remediation Companies. We met with 5 different companies includes Ken Harrison company 1 800 4 FLOODS & Total Cleaning and Restoration. After all the quotes were in, not only was Ken??s company the most COMPETITIVE, it was also the most thorough. He also told us he could begin the work right away and he had included a 30% job discount at the end of his estimate since our insurance company would not cover ANY the damage. So we awarded the job to Ken??s company 1 800 4 FLOODS & Total Cleaning and Restoration.
Over the course of the next 6-8 weeks his crews worked efficiently off and on depending on the type of work being done. They were very thorough and though we were at the house on several occasions during their work we never knew they were there. We ran into several road blocks along the ways finding new mold growth and problems that were unseen and were not part of the MI??s report which increased the amount of services, time and cost. Ken had to work closely with the mold inspector to make sure every bit of mold was removed and the basement passed inspection. Throughout it all Ken??s company was very fair and honest when the quoting the new unseen work and still included their job discount. Finally almost 2 months after the work began we passed all inspection and were mold free. We were so glad to have our basement back and begin the process of rebuilding our home.
What we went through in the first year of owning our home I wouldn??t wish on anyone. But Ken and his company made mold remediation as bearable as possible and we were very pleased with the finished products. After it was over I kidded Ken that I hope we never met under the same circumstances again. But be assured that if we ever needed any services for any reason to our home again, we will call 1 800 4 FLOODS & Total Cleaning and Restoration first and 24 hours a day if needed, thanks Ken and company for the great job.
-
Sincerely
Brian Speights

5
★★★★★

Brian & Josie Speights
2606 Peverell Lane -Providence Plantation
Matthews, NC 28015
(704) 996-2074 Brian??s cell #
-
To Whom It May Concern:
-
My family and I moved into our 11 year old home in November of 2008. We were very excited and after 3 separate home inspections felt safe that we??d be able to spend at least a few maintenance free years there. This was unfortunately not the case. In the summer of 2009 we began discovering small patches of mold growth on the drywall and ceiling tile in our basement. Having never had a basement home before we didn??t think it would be that big of a deal. Boy we were definitely wrong.
After speaking with a Contractor friend of ours he referred us to Ken Harrison??s company 1 800 4 FLOODS & Total Cleaning and Restoration to analyze our mold problem. My wife contacted Ken and he promptly met her at our home. After Ken was on site for only a few minutes he realized we had a much larger issue than we first thought. He urged us to clear of the basement area and to contact a certified Mold Inspection Company to identify all the problems and make sure the job was done right from the start. Ken explained that hiring a 3rd party mold inspector was the recommended guidelines that he follows from the IICRC mold remediation services. The mold inspector is not part of his company and does not work for him. The mold inspector would write the specifications for the remediation services that the remediation company would have to follow and that the mold inspector would return and perform post inspections after Remediation Company was complete to insure that all possible mold growth was removed 100%. Ken also helped us with a list of mold inspectors.
After hiring a Mold Inspectors (MI) and receiving there report we found out our mold spore count in our basement was through the roof, compared to the outside mold spore count. We could no longer be in the basement, as Ken had recommended, per the MI, he stated we would have to wear Haz-Mat suits and Respirator masks before entering the basement. In total shock, we began the lengthy process of getting quotes from Mold Remediation Companies. We met with 5 different companies includes Ken Harrison company 1 800 4 FLOODS & Total Cleaning and Restoration. After all the quotes were in, not only was Ken??s company the most COMPETITIVE, it was also the most thorough. He also told us he could begin the work right away and he had included a 30% job discount at the end of his estimate since our insurance company would not cover ANY the damage. So we awarded the job to Ken??s company 1 800 4 FLOODS & Total Cleaning and Restoration.
Over the course of the next 6-8 weeks his crews worked efficiently off and on depending on the type of work being done. They were very thorough and though we were at the house on several occasions during their work we never knew they were there. We ran into several road blocks along the ways finding new mold growth and problems that were unseen and were not part of the MI??s report which increased the amount of services, time and cost. Ken had to work closely with the mold inspector to make sure every bit of mold was removed and the basement passed inspection. Throughout it all Ken??s company was very fair and honest when the quoting the new unseen work and still included their job discount. Finally almost 2 months after the work began we passed all inspection and were mold free. We were so glad to have our basement back and begin the process of rebuilding our home.
What we went through in the first year of owning our home I wouldn??t wish on anyone. But Ken and his company made mold remediation as bearable as possible and we were very pleased with the finished products. After it was over I kidded Ken that I hope we never met under the same circumstances again. But be assured that if we ever needed any services for any reason to our home again, we will call 1 800 4 FLOODS & Total Cleaning and Restoration first and 24 hours a day if needed, thanks Ken and company for the great job.
-
Sincerely
Brian Speights

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Travelers Insurance Claim - Ben Harter (Adjuster)

Dear Mr. Harrison,

We want to thank you for the outstanding service that 1 800 4 FLOODS & Total Cleaning and Restoration provide us during our emergency water damage to our home.

Your company??s response was rapid, thorough and professional. Your staff was always courteous and focused on completing the job well and in a timely manner.

We especially appreciate your responsiveness to our needs in making sure our concerns were a top priority. We would highly recommend 1 800 4 FLOODS & Total Cleaning and Restoration to anyone in a similar situation.

Sincerely,
Brian and Patricia Carroll
South Charlotte NC
Ballatyne Country Club

5
★★★★★

Travelers Insurance Claim - Ben Harter (Adjuster)

Dear Mr. Harrison,

We want to thank you for the outstanding service that 1 800 4 FLOODS & Total Cleaning and Restoration provide us during our emergency water damage to our home.

Your company??s response was rapid, thorough and professional. Your staff was always courteous and focused on completing the job well and in a timely manner.

We especially appreciate your responsiveness to our needs in making sure our concerns were a top priority. We would highly recommend 1 800 4 FLOODS & Total Cleaning and Restoration to anyone in a similar situation.

Sincerely,
Brian and Patricia Carroll
South Charlotte NC
Ballatyne Country Club

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1 out of 1 people found this review helpful.

.

Mr. Ken Harrison
1800 4 FLOODS & Total Cleaning and Restoration

Dear Ken,

I wanted to take the time to thank you and your staff (especially Nicole!) for all of the help you gave us during our recent water leak at our rental home. For the second time in less than a year, we had to call Total Cleaning & Restoration due to a water leak (broken pipes both times). Your team was super-responsive, sending out workers immediately to stop the leak and evaluate the damage. Their steps to alleviate any further damage saved what might have been thousands of dollars in carpet replacement and sheetrock repair. Both times, we were able to save the carpet and only replace the pad.

The entire process was, for me, a breeze! I really appreciate the fact that Total Cleaning and REstoration took care of all the repair and remediation, so that we did not have to coordinate a team of plumbers, contractors and cleaners. I especially appreciate the fact that you worked directly with my insurance company and adjustor to make sure I received the best settlement in the most timely manner possible.

While I do not hope to need your services often, I would recommend Total Cleaning and Restoration anytime to anyone who finds themselves with a disaster on their hands, no matter how big or how small! Please feel free to use me as a reference at any time.

Sincerely,

Lisa D. Oldham
824 Cerretto Ct.
Matthews, NC 28105
704 246-8252

5
★★★★★

Mr. Ken Harrison
1800 4 FLOODS & Total Cleaning and Restoration

Dear Ken,

I wanted to take the time to thank you and your staff (especially Nicole!) for all of the help you gave us during our recent water leak at our rental home. For the second time in less than a year, we had to call Total Cleaning & Restoration due to a water leak (broken pipes both times). Your team was super-responsive, sending out workers immediately to stop the leak and evaluate the damage. Their steps to alleviate any further damage saved what might have been thousands of dollars in carpet replacement and sheetrock repair. Both times, we were able to save the carpet and only replace the pad.

The entire process was, for me, a breeze! I really appreciate the fact that Total Cleaning and REstoration took care of all the repair and remediation, so that we did not have to coordinate a team of plumbers, contractors and cleaners. I especially appreciate the fact that you worked directly with my insurance company and adjustor to make sure I received the best settlement in the most timely manner possible.

While I do not hope to need your services often, I would recommend Total Cleaning and Restoration anytime to anyone who finds themselves with a disaster on their hands, no matter how big or how small! Please feel free to use me as a reference at any time.

Sincerely,

Lisa D. Oldham
824 Cerretto Ct.
Matthews, NC 28105
704 246-8252

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2 out of 2 people found this review helpful.

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Douglas Gale
165 Pin Oak Lane
Mooresville, NC 28117
(704) 895-8825

Re: Our Water Damage with No Insurance Coverage
We located your company in Mooresville NC Yellow Pages

Dear: Ken Harrison

At the time we called 1 800 4 FLOODS & Total Cleaning and Restoration we felt that our nightmare from water damage would never be resolved. From our first emergency call until the final 'reassembly' of our carpeted area to our finished lower level your company provided us with straight-forward input relative to your services and what you would be able to do. In addition you were able to complete the entire process within a few days of our 'disaster'. After pulling carpet & padding up, extraction of the flooded areas of the carpet, drying and cleaning the carpet, your staff killed any bacteria & mold, reassembled the impacted space to the point that we can't even tell the initial problem ever occurred. Your staff was completely professional and always left us with a positive feeling that you knew your business. No question we would call 1 800 4 FLOODS & Total Cleaning and Restoration again.

Sincerely,

Doug Gale

5
★★★★★

Douglas Gale
165 Pin Oak Lane
Mooresville, NC 28117
(704) 895-8825

Re: Our Water Damage with No Insurance Coverage
We located your company in Mooresville NC Yellow Pages

Dear: Ken Harrison

At the time we called 1 800 4 FLOODS & Total Cleaning and Restoration we felt that our nightmare from water damage would never be resolved. From our first emergency call until the final 'reassembly' of our carpeted area to our finished lower level your company provided us with straight-forward input relative to your services and what you would be able to do. In addition you were able to complete the entire process within a few days of our 'disaster'. After pulling carpet & padding up, extraction of the flooded areas of the carpet, drying and cleaning the carpet, your staff killed any bacteria & mold, reassembled the impacted space to the point that we can't even tell the initial problem ever occurred. Your staff was completely professional and always left us with a positive feeling that you knew your business. No question we would call 1 800 4 FLOODS & Total Cleaning and Restoration again.

Sincerely,

Doug Gale

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3 out of 3 people found this review helpful.

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Betty & Jimmy Strickland 317 Roberdel Road Rockingham, NC 28379 (910) 997-4359 Re: Water Damage State Farm Insurance Company - Claim# 33D367704 Dear Mr. Harrison, This letter is to thank Ken Harrison and the service employees at 1 800 4 FLOODS & Total Cleaning and Restoration team for my beautiful new hardwood floors. The sub contractors and service crews were courteous, respectful, did their best to please us, and do a professional job. We will give a big A+ rating to this business and will recommend 1 800 4 FLOODS & Total Cleaning and Restoration to all our family, friends or anyone in need of emergency mitigation service, water damage restoration, mold remediation or fire damage restoration. Again, thank you, 1 800 4 FLOODS & Total Cleaning and Restoration for the great mitigation & restoration services that were received after my water leak from our water heater occurred. Please feel free to call us if you would like to discuss this recommendation. Sincerely, Jimmy Strickland

5
★★★★★

Betty & Jimmy Strickland 317 Roberdel Road Rockingham, NC 28379 (910) 997-4359 Re: Water Damage State Farm Insurance Company - Claim# 33D367704 Dear Mr. Harrison, This letter is to thank Ken Harrison and the service employees at 1 800 4 FLOODS & Total Cleaning and Restoration team for my beautiful new hardwood floors. The sub contractors and service crews were courteous, respectful, did their best to please us, and do a professional job. We will give a big A+ rating to this business and will recommend 1 800 4 FLOODS & Total Cleaning and Restoration to all our family, friends or anyone in need of emergency mitigation service, water damage restoration, mold remediation or fire damage restoration. Again, thank you, 1 800 4 FLOODS & Total Cleaning and Restoration for the great mitigation & restoration services that were received after my water leak from our water heater occurred. Please feel free to call us if you would like to discuss this recommendation. Sincerely, Jimmy Strickland

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4 out of 4 people found this review helpful.

.

I highly recommend Total Cleaning and Restoration!

Ihave had two polybutelyne pipe disasters in 2009. When I had the first incident in January 2009, my insurance representative suggested that I call Total Cleaning and Restoration. I called them on a Saturday and was shocked when the owner said "I will have someone there within 1 hour". They showed up and started tearing into my walls and ceiling where there was significant water damage. I must have had a horrified look on my face, because the employee said "please do not worry. When we finish it will look like new". Throughout the process of the repairs, Total Cleaning and Restoration was extremely knowledgable, responsive and helpful. They made a disastrous situation go as smoothly as it possibly could. When I had my second disaster, I did not have to think twice as to who I would call to help! I called Carly and she said "No problem. I will have the girls out there right away!"

5
★★★★★

I highly recommend Total Cleaning and Restoration!

Ihave had two polybutelyne pipe disasters in 2009. When I had the first incident in January 2009, my insurance representative suggested that I call Total Cleaning and Restoration. I called them on a Saturday and was shocked when the owner said "I will have someone there within 1 hour". They showed up and started tearing into my walls and ceiling where there was significant water damage. I must have had a horrified look on my face, because the employee said "please do not worry. When we finish it will look like new". Throughout the process of the repairs, Total Cleaning and Restoration was extremely knowledgable, responsive and helpful. They made a disastrous situation go as smoothly as it possibly could. When I had my second disaster, I did not have to think twice as to who I would call to help! I called Carly and she said "No problem. I will have the girls out there right away!"

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4 out of 4 people found this review helpful.

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My wife and I would like to thank Total Cleaning and Restoration for the professional manner in which they handled the mold issues in our house. Very rarely do we hire a company that goes the extra 10 miles you guys went to make sure that our expectations were met. Not only were your employees knowledgeable and professional, they were very kind and made sure that all of our personal belongings were treated as if they were their own.I would absolutely recommend Total Cleaning and Restoration to my friends and family.

5
★★★★★

My wife and I would like to thank Total Cleaning and Restoration for the professional manner in which they handled the mold issues in our house. Very rarely do we hire a company that goes the extra 10 miles you guys went to make sure that our expectations were met. Not only were your employees knowledgeable and professional, they were very kind and made sure that all of our personal belongings were treated as if they were their own.I would absolutely recommend Total Cleaning and Restoration to my friends and family.

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4 out of 4 people found this review helpful.

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Total Cleaning and Restoration was recommended to us by our Home Owners Insurance company after a washing machine flood from the second floor. They were very prompt on cleaning and tearing out floors, ceiling and walls that were damaged by water. Ken Harrison and his team were always available for any questions. They were always professional and did excellent work. They restored everything and our home looked better than before the damages. We would highly recommend Total Cleaning and Restoration.

5
★★★★★

Total Cleaning and Restoration was recommended to us by our Home Owners Insurance company after a washing machine flood from the second floor. They were very prompt on cleaning and tearing out floors, ceiling and walls that were damaged by water. Ken Harrison and his team were always available for any questions. They were always professional and did excellent work. They restored everything and our home looked better than before the damages. We would highly recommend Total Cleaning and Restoration.

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4 out of 4 people found this review helpful.

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We had a water damage loss in our home and we were fortunate in that Ken Harrison owner of Total Cleaning and Restoration was recommended to us. This firm Total Cleaning and Restoration is well managed with the leadership of Ken Harrison and he was always available for any of our questions. His crew was very professional, polite and did excellent quality work. They moved our furniture with care and after restoring our floors they cleaned the walls and replaced all of our furniture which was more than we had expected when we realized we had water damage. Ken and his crew were great to work with and we highly recommend this firm to anyone that has a home or business loss. Jay & Barbara Muncy

5
★★★★★

We had a water damage loss in our home and we were fortunate in that Ken Harrison owner of Total Cleaning and Restoration was recommended to us. This firm Total Cleaning and Restoration is well managed with the leadership of Ken Harrison and he was always available for any of our questions. His crew was very professional, polite and did excellent quality work. They moved our furniture with care and after restoring our floors they cleaned the walls and replaced all of our furniture which was more than we had expected when we realized we had water damage. Ken and his crew were great to work with and we highly recommend this firm to anyone that has a home or business loss. Jay & Barbara Muncy

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4 out of 4 people found this review helpful.

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Our company has used Total Clean and Restoration for our flood, fire, and mold damage emergencies for several years now. This company has always been extremely responsive to our emergency needs. They have always provided us with timely services and quality work and workmanship. If I had just 5 words to describe this company they would be: Responsive, Caring, Understanding, Thorough, and Detailed.

Scott Hines
Director, Facility Care

5
★★★★★

Our company has used Total Clean and Restoration for our flood, fire, and mold damage emergencies for several years now. This company has always been extremely responsive to our emergency needs. They have always provided us with timely services and quality work and workmanship. If I had just 5 words to describe this company they would be: Responsive, Caring, Understanding, Thorough, and Detailed.

Scott Hines
Director, Facility Care

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4 out of 4 people found this review helpful.

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GREAT JOB ?? on time, quality workmanship, worked with my insurance company and followed up on the job. Plus I qualified for free deductible, so my deductible was FREE! I would recommend Total Cleaning & Restoration to anyone.

5
★★★★★

GREAT JOB ?? on time, quality workmanship, worked with my insurance company and followed up on the job. Plus I qualified for free deductible, so my deductible was FREE! I would recommend Total Cleaning & Restoration to anyone.

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4 out of 4 people found this review helpful.

Latest reviews from Citysearch.

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I have call many times needing services for a water damage and has always been told that I would be contacted back. I have tried 3 other attempts and no answer . I do not have homeowner insurance so I don't know if that has anything to do

6
★★★★★

I have call many times needing services for a water damage and has always been told that I would be contacted back. I have tried 3 other attempts and no answer . I do not have homeowner insurance so I don't know if that has anything to do

Message from 1 800 4 FLOODS & Total Cleaning & Restoration

http://totalcleaningandrestoration.servicemagicpro.com - - - - - - -



- - ServiceMagic¬ģ Web Site Company Profile - - - -





Specializing in Professional Cleaning Services ‚?Ź Fire, Smoke, Water & Mold Mitigation, Restoration & Remediation Services



Owner Ken Harrison has 32 years of experience in the professional cleaning and restoration industry. With 24 of those years right here in the Monroe/Charlotte area and is well known as a leader in his field. 1 800 4 FLOODS & Total Cleaning & Restoration provides service for residential & commercial professional cleaning & insurance restoration & repairs. Services include carpet, upholstery, draperies, hardwood & tile floor cleaning, along with maid service for their residential & commercial customers. They also provide a full line of service for all your insurance claim needs, including 24 hour emergency water, fire & smoke damage services & professional cleaning service. The team at 1 800 4 FLOODS & Total Cleaning & Restoration are also trained in mold problems and mold remediation. However, they do not stop there, they can handle all of your restoration repairs as well, including floor covering, drywall, painting, carpentry, hardwood floor replacement & refinishing, cabinets, counter tops, plumbing, electrical and heating & air and much more. 1 800 4 FLOODS & Total Cleaning & Restoration handles each customer with the utmost care and concern. Their goal is to make the problem that you are experiencing or the service that they are providing for you to run smoothly and problem free. And the service that you will receive will be nothing less that top quality and professional. Their motto is that ‚??Customer Service and Quality is # One‚?Ě.



All of the employees at Total Cleaning & Restoration under go training throughout the year and receive the training from the IICRC (The Institute of Inspection, Cleaning and Restoration Certification). The IICRC is a world wide leader in training for the professional cleaning and restoration industry. You can learn more about the IICRC at their web page at www.iicrc.org. The training that the team at 1 800 4 FLOODS & Total Cleaning & Restoration receives from the IICRC also requires them to attend continuing education classes to update and hold their certification. So specializing, understanding and know the needs of their customers is something that they do not take lightly. As well, all employees have to under go background checks and random drug testing, alone with a start up employee training program before they are qualified to perform services in their customer‚??s homes and places of business.



1 800 4 FLOODS & Total Cleaning & Restoration have many references and letters of reference. They are members of the BBB (Better Business Bureau) with a perfect record, Angie‚??s List, (HOCOA) Home Owners Club of America, Allen Tate Home Services, The Mid-South Professional Cleaners Association and the IICRC. Total Cleaning & Restoration operates their business with honor and integrity. Feel free to call and ask to speak to Ken Harrison the owner with any of your professional cleaning or restoration needs, concerns or questions. They offer free consultation and give free surveys and estimates. Call them anytime, 24 hours a day at (704) 821-4900. They work with all major insurance companies and offer direct billing for emergency services and restoration repairs. They also accept all major credit cards. Call them today, you will not be disappointed.

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All size jobs ‚?? Large Loss to small jobs ‚?? One call, we do it all! Water, Fire & Smoke Damage Cleaning & Restoration Specialists Full Service Mold Remediation Specialists: HEPA vacuum, containment‚?¶

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