Fantastic Sams

★★☆☆☆

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Personal Services
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Head Start Haircare

815 Pelham Rd S B Jacksonville, AL

2.2 5
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The salon, staff and management are very unprofessional!! They dress terribly and perform even worse. They never appear to care whether you are one of thier customers or not....it other words, they DO NOT appreciate your business nor do they even pretend to care that you wait unnecessarily due to their constant chit-chat. In addition, I have received numerous bad cuts by their novice and untrained staff.

1
★☆☆☆☆

The salon, staff and management are very unprofessional!! They dress terribly and perform even worse. They never appear to care whether you are one of thier customers or not....it other words, they DO NOT appreciate your business nor do they even pretend to care that you wait unnecessarily due to their constant chit-chat. In addition, I have received numerous bad cuts by their novice and untrained staff.

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I had gone to see Sonya after a bad experience with Transformations that had permed my hair, forgot about me while the stylist there began working on another customer, to the point my hair melted off the perm rods. I had to where a wig for over a year,but Sonya did deep conditioning treatments bi weekly and after 6 months, was able to make my hair such a beautiful color and I see her regularly. She's Fabulous!

2
★★★★★

I had gone to see Sonya after a bad experience with Transformations that had permed my hair, forgot about me while the stylist there began working on another customer, to the point my hair melted off the perm rods. I had to where a wig for over a year,but Sonya did deep conditioning treatments bi weekly and after 6 months, was able to make my hair such a beautiful color and I see her regularly. She's Fabulous!

Pros: Sonia fixed my hair Transformation ruined,friendly

Cons: none

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Ok, I would seriously rate this place a 0 if there was an option for it. I went and had my hair done there because other Fantastic Sam's in other parts of the country have done a fairly good job. So I asked for a trim of no more than an inch off. The stylist told me I only needed a half inch off, so I was fine with that. Well, she took inches off in the back making it so uneven that my husband saw the bottom of my half and noticed about an inch wide of hair that was about 3 inches longer than the rest. As I styled my hair I noticed hair VERY uneven and I am not a stylist so for me to notice it said a lot! I went to another salon to have it fixed and that was when my stylist pointed out to me that my sides were much longer than the back. My stylist said all stylists have their off days but this was far worst and beyond than just an off day,but there was no excuse for a job that horribly done! My hair color was beyond horrible and was not the color I had asked for. It was suppose to be platinum blond, not RED. Run and save your money

1
★☆☆☆☆

Ok, I would seriously rate this place a 0 if there was an option for it. I went and had my hair done there because other Fantastic Sam's in other parts of the country have done a fairly good job. So I asked for a trim of no more than an inch off. The stylist told me I only needed a half inch off, so I was fine with that. Well, she took inches off in the back making it so uneven that my husband saw the bottom of my half and noticed about an inch wide of hair that was about 3 inches longer than the rest. As I styled my hair I noticed hair VERY uneven and I am not a stylist so for me to notice it said a lot! I went to another salon to have it fixed and that was when my stylist pointed out to me that my sides were much longer than the back. My stylist said all stylists have their off days but this was far worst and beyond than just an off day,but there was no excuse for a job that horribly done! My hair color was beyond horrible and was not the color I had asked for. It was suppose to be platinum blond, not RED. Run and save your money

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I have been to both of the Fantastic Sams in Jacksonville and each time they've cut my hair incredibly uneven. They over charge for color and high lights and the last time they colored my hair, the stylist got a huge 8 inch stain on a white shirt that she didn't even tell me about. I discovered it once I got home and my shirt was ruined. I have had the manager do my hair who is beyond master level and she cut it so uneven I had to go to another salon for them to even it up, causing me to have to lose up to 2 inches to fix it.

1
★☆☆☆☆

I have been to both of the Fantastic Sams in Jacksonville and each time they've cut my hair incredibly uneven. They over charge for color and high lights and the last time they colored my hair, the stylist got a huge 8 inch stain on a white shirt that she didn't even tell me about. I discovered it once I got home and my shirt was ruined. I have had the manager do my hair who is beyond master level and she cut it so uneven I had to go to another salon for them to even it up, causing me to have to lose up to 2 inches to fix it.

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I like this place as a back up to my normal place. I have never had a problem with services. They take good care of the customers. The service is good, it just seems the mood and atmosphere in there is always blah.

3
★★★☆☆

I like this place as a back up to my normal place. I have never had a problem with services. They take good care of the customers. The service is good, it just seems the mood and atmosphere in there is always blah.

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