Arete Frame Gallery

★★★★★
  • 717 Iredell St

    Durham, NC 27705

    Map & Directions
  • 919-286-7607

About Arete Frame Gallery

Details
Hours
Mon-Fri 10am-6pm, Sat 11am-4pm

Home & Garden

Home & Garden
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Address

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4.6 5
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I have had several pieces framed at Arete over the past few years. The staff is exceptionally helpful and knowledgeable. I have never been even remotely disappointed with my customer experience and would recommend Arete for any framing job.

5
★★★★★

I have had several pieces framed at Arete over the past few years. The staff is exceptionally helpful and knowledgeable. I have never been even remotely disappointed with my customer experience and would recommend Arete for any framing job.

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I've been to Arete several times and have always been delighted with both my experience in the store and the framing job. The staff is kind, helpful, and patient. Bethany doesn't mind spending an hour and a half helping you pick out the

3
★★★★★

I've been to Arete several times and have always been delighted with both my experience in the store and the framing job. The staff is kind, helpful, and patient. Bethany doesn't mind spending an hour and a half helping you pick out the

.

For almost 20 years I have been going to this wonderful framing shop tucked away on Iredell and always filled with charming, knowledgeable, helpful folks (Holly, Redouane & Bethany) who know design and what choices best frame your

3
★★★★★

For almost 20 years I have been going to this wonderful framing shop tucked away on Iredell and always filled with charming, knowledgeable, helpful folks (Holly, Redouane & Bethany) who know design and what choices best frame your

.

I have done business with Arete Frame for over 10 years. I have always found them to be helpful and reasonable in the work they have done. I am an artist/photographer and they have mounted entire exhibitions for me. When I sell photography to New York collectors I recommend Arete to them and they have never been unsatisfied with either the quality or price. Last month I had an exhibition at the Durham Art Guild and a very large photograph, 44"X64", fell from the wall. I was in Washington at the time and a call to Arete prompted them to go to the arts council, retrieve the photograph and repair by the time I returned to Durham. I have always found them courteous with me and other customers.

2
★★★★★

I have done business with Arete Frame for over 10 years. I have always found them to be helpful and reasonable in the work they have done. I am an artist/photographer and they have mounted entire exhibitions for me. When I sell photography to New York collectors I recommend Arete to them and they have never been unsatisfied with either the quality or price. Last month I had an exhibition at the Durham Art Guild and a very large photograph, 44"X64", fell from the wall. I was in Washington at the time and a call to Arete prompted them to go to the arts council, retrieve the photograph and repair by the time I returned to Durham. I have always found them courteous with me and other customers.

Pros: Nice warm and friendly shop.

Cons: Parking on Iradell Street is sometimes tricky.

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I needed a rush job done on a simple drawing. I called Saturday and spoke to a woman who quoted me $65-75 including a mat and frame and said it would be no problem if I dropped it off Monday to have it ready Wednesday. When I went into the store, the lady I spoke with wasn't there; her husband tried to charge me $132 for a mat & frame. I said that wasn't what I got quoted...I looked at "cheaper" mats and "cheaper" frames...the guy wasn't helpful at all and kept giving me grays that didn't match the gray-tones of the picture. He piled stacks of mats on the table and had me go through them myself. He finally told me that they just don't do framing in 2 days, that it takes 2 weeks. When I said that wasn't what the lady said on the phone, he said, "Well she's not here"...I said I'd be taking my business elsewhere, thanks.

I would NOT recommend this store to ANYONE. House of Frames on Broad St. is just a mile away, has more frames in stock, has more helpful staff, and was more knowledgeable about matching the mats to the drawing.

0
★☆☆☆☆

I needed a rush job done on a simple drawing. I called Saturday and spoke to a woman who quoted me $65-75 including a mat and frame and said it would be no problem if I dropped it off Monday to have it ready Wednesday. When I went into the store, the lady I spoke with wasn't there; her husband tried to charge me $132 for a mat & frame. I said that wasn't what I got quoted...I looked at "cheaper" mats and "cheaper" frames...the guy wasn't helpful at all and kept giving me grays that didn't match the gray-tones of the picture. He piled stacks of mats on the table and had me go through them myself. He finally told me that they just don't do framing in 2 days, that it takes 2 weeks. When I said that wasn't what the lady said on the phone, he said, "Well she's not here"...I said I'd be taking my business elsewhere, thanks.

I would NOT recommend this store to ANYONE. House of Frames on Broad St. is just a mile away, has more frames in stock, has more helpful staff, and was more knowledgeable about matching the mats to the drawing.

Pros: none

Cons: rude, unhelpful, unknowledable, unwilling to work with customers

 

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