Bed Bath & Beyond

★★★★☆
  • 405 Cross Roads Boulevard

    Cary, NC 27518

    Map & Directions
  • 919-859-5233

About Bed Bath & Beyond

Categories
  • Department Stores
  • Wedding Favors
  • Gifts & Novelties
  • Household Appliances
  • Interior Decoration & Design
  • Linens
  • Cutlery
  • Chinaware & Glassware
  • Bathroom Accessories
  • Bedding
Details
  • Linens
Hours
M-W 8am-11pm, Th 9am-9:30pm, F 9am-11pm, Sa 8am-11pm, Su 9am-9pm
Phones
  • Toll Free (800-462-3966)
4.3333 9
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Horrible customer service. Would not purchase from this location again.

3
★★★★★

Horrible customer service. Would not purchase from this location again.

.

I first visited the Cary location to complete my bridal registry after heading to the Durham location and being ignored completely. \r
\r
I initially met with Stacy who was very helpful and professional. We first had to deal with a

3
★★★★★

I first visited the Cary location to complete my bridal registry after heading to the Durham location and being ignored completely. \r
\r
I initially met with Stacy who was very helpful and professional. We first had to deal with a

.

I just called them to see if they had a certain item in stock and the service was very prompt and cheerful. I haven't been in yet to see if it was accurate, but so far so good :-)

4
★★★★☆

I just called them to see if they had a certain item in stock and the service was very prompt and cheerful. I haven't been in yet to see if it was accurate, but so far so good :-)

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I love that you can use mulitple cupons, one for each item you have and also you can use them if they are expired. I had one from 2007 and they took it. I had seven items and each one had a 20% off cupon, after they took all of them, I had a $5.00 off $20.00 cupon and since my total was 21.50 they took that off too! Great store!

2
★★★★★

I love that you can use mulitple cupons, one for each item you have and also you can use them if they are expired. I had one from 2007 and they took it. I had seven items and each one had a 20% off cupon, after they took all of them, I had a $5.00 off $20.00 cupon and since my total was 21.50 they took that off too! Great store!

Pros: Great Products and Customer Service

Cons: Long Lines

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The employees at the store at Crossroads are the worst in this area. Terrible customer service...while I spent well over $500 at my last visit, I had one question which took well over 20 minutes to answer; I gave up as no one seemed willing or able to help me. One employee asked me if I'd like to order the product, which I did, and walked off never to return. What the heck? The cashier acted as though she was bored and annoyed that she actually had to ring up my items. I almost left my cart and walked out. I dread going there if I don't know EXACTLY what I am looking for. Such an unpleasant place.

1
★☆☆☆☆

The employees at the store at Crossroads are the worst in this area. Terrible customer service...while I spent well over $500 at my last visit, I had one question which took well over 20 minutes to answer; I gave up as no one seemed willing or able to help me. One employee asked me if I'd like to order the product, which I did, and walked off never to return. What the heck? The cashier acted as though she was bored and annoyed that she actually had to ring up my items. I almost left my cart and walked out. I dread going there if I don't know EXACTLY what I am looking for. Such an unpleasant place.

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.

I have never been disappointed with either the selection, staff friendliness, or attention I have received at this Bed Bath and Beyond. I am usually asked 5 or 6 times by various employees if I am finding what I need and am often walked directly to anything I am looking for. Put a smile on your face when you shop and you may be surprised at how nice and friendly people are to you!

5
★★★★★

I have never been disappointed with either the selection, staff friendliness, or attention I have received at this Bed Bath and Beyond. I am usually asked 5 or 6 times by various employees if I am finding what I need and am often walked directly to anything I am looking for. Put a smile on your face when you shop and you may be surprised at how nice and friendly people are to you!

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This store sets the standard for customer service. Everyone always says hello with a smile, and offers to help. They are great with returns and helping to find things. When I went shopping for sheets, the woman in the department educated me on quality and manufacturing. She was very helpful. I love shopping in this store because everyone is so nice and they have very reasonable prices (and those great 20% off coupons!)

2
★★★★★

This store sets the standard for customer service. Everyone always says hello with a smile, and offers to help. They are great with returns and helping to find things. When I went shopping for sheets, the woman in the department educated me on quality and manufacturing. She was very helpful. I love shopping in this store because everyone is so nice and they have very reasonable prices (and those great 20% off coupons!)

Pros: Other stores should follow their lead on customer service

Cons: none

.

i injoy working with all my co-works and when im in there shopping everyone is there to help ASAP. and everything is clean and ready for the customer. and they have smileing faces

2
★★★★★

i injoy working with all my co-works and when im in there shopping everyone is there to help ASAP. and everything is clean and ready for the customer. and they have smileing faces

Pros: everyone is ready to help u

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Several of the Bed, Bath and Beyonds are so great but every time I've visited this Cary store, I have been disappointed. It's hard to find an employee to help. When you walk toward one, most of them turn around and walk the other way. They avoid customers. When you ask them a question, they are unfriendly and sometimes rude. This is bad for me because it's the closest BB&B to my home. I usually end up driving another 30 minutes to another one-very inconvenient.

2
★★☆☆☆

Several of the Bed, Bath and Beyonds are so great but every time I've visited this Cary store, I have been disappointed. It's hard to find an employee to help. When you walk toward one, most of them turn around and walk the other way. They avoid customers. When you ask them a question, they are unfriendly and sometimes rude. This is bad for me because it's the closest BB&B to my home. I usually end up driving another 30 minutes to another one-very inconvenient.

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