Cracker Barrel Old Country Store

★☆☆☆☆
  • 1821 Remount Rd

    Gastonia, NC 28054

    Map & Directions
  • 704-866-7069

Food

Food
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Took My family to Cracker Barrell to treat them all to dinner to celebrate a special occassion,and I have to tell you that the service and food was horrible..I have never been so insulted in all my life.. The server seemed to be pre-occupied with another table or just seemed to not care rather had what we needed or not..We had to flag our server down to get what we needed and when we did get it it seemed as if we were a bother to her....
When the food came it was cold and good...I have never been dissatisfied before but I feel the #1 key to a successful business in 100% customer satisfaction adn I feel you lack 95% of that ... you need to do some adjusting in the store to make the customers feel more welcomed.......

0
★☆☆☆☆

Took My family to Cracker Barrell to treat them all to dinner to celebrate a special occassion,and I have to tell you that the service and food was horrible..I have never been so insulted in all my life.. The server seemed to be pre-occupied with another table or just seemed to not care rather had what we needed or not..We had to flag our server down to get what we needed and when we did get it it seemed as if we were a bother to her....
When the food came it was cold and good...I have never been dissatisfied before but I feel the #1 key to a successful business in 100% customer satisfaction adn I feel you lack 95% of that ... you need to do some adjusting in the store to make the customers feel more welcomed.......

Pros: tea was good, quick in paying

Cons: , slow in service

 

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