Wang's Tailor Shop and Alterations

★★☆☆☆

About Wang's Tailor Shop and Alterations

Details
Hours
Mon - Fri 9:30 am - 6:30 pm, Sat 10:00 am - 5:00 pm
2.3333 3
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I've gone 3 seperate times and they've all been great experiences. Once to fix a tie, once to alter some pants, and once to alter a shirt. I plan on going back soon with some suits and pants.

2
★★★★★

I've gone 3 seperate times and they've all been great experiences. Once to fix a tie, once to alter some pants, and once to alter a shirt. I plan on going back soon with some suits and pants.

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I took my dress in for some simple alterations. It needed only minor adjustments but when I went to pick it up, I discovered they had ruined the dress. As if that weren't bad enough, the manager refused to even acknowledge their mistakes. After 2+ hours of them trying to ""fix"" what they had ruined, I realized the dress was beyond repair, and they were never going to admit it. I asked them to refund the money I had already paid for the alterations + the cost of the dress. The dress was brand new when I dropped it off and it was not even wearable once they finished. The manager refused to refund any money & then pretended that I was no longer standing there. I called the following day hoping to come to some agreement, and again the manager wouldn't budge. I tried one more time today in person and was met with the same fierce denial and refusal. I still can't believe they treat their customers like this. I plan to pursue this issue further but in the mean time, I hope my posting will let others know how Wang's Tailor Shop treats their customers.

0
★☆☆☆☆

I took my dress in for some simple alterations. It needed only minor adjustments but when I went to pick it up, I discovered they had ruined the dress. As if that weren't bad enough, the manager refused to even acknowledge their mistakes. After 2+ hours of them trying to ""fix"" what they had ruined, I realized the dress was beyond repair, and they were never going to admit it. I asked them to refund the money I had already paid for the alterations + the cost of the dress. The dress was brand new when I dropped it off and it was not even wearable once they finished. The manager refused to refund any money & then pretended that I was no longer standing there. I called the following day hoping to come to some agreement, and again the manager wouldn't budge. I tried one more time today in person and was met with the same fierce denial and refusal. I still can't believe they treat their customers like this. I plan to pursue this issue further but in the mean time, I hope my posting will let others know how Wang's Tailor Shop treats their customers.

Pros: Absolutely nothing positive - avoid at all cost

Cons: Horrible customer service & horrible workmanship

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**Horrible customer service & horrible workmanship** I took my dress in for some simple alterations. It needed only minor adjustments but when I went to pick it up, I discovered they had ruined the dress. As if that weren't bad enough, the manager refused to even acknowledge their mistakes. After 2+ hours of them trying to "fix" what they had ruined, I realized the dress was beyond repair, and they were never going to admit it. I asked them to refund the money I had already paid for the alterations + the cost of the dress. The dress was brand new when I dropped it off and it was not even wearable once they finished. The manager refused to refund any money & then pretended that I was no longer standing there. I called the following day hoping to come to some agreement, and again the manager wouldn't budge. I tried one more time today in person and was met with the same fierce denial and refusal. I still can't believe they treat their customers like this. I plan to pursue this issue further but in the mean time, I hope my posting will let others know how Wang's Tailor Shop treats their customers.

1
★☆☆☆☆

**Horrible customer service & horrible workmanship** I took my dress in for some simple alterations. It needed only minor adjustments but when I went to pick it up, I discovered they had ruined the dress. As if that weren't bad enough, the manager refused to even acknowledge their mistakes. After 2+ hours of them trying to "fix" what they had ruined, I realized the dress was beyond repair, and they were never going to admit it. I asked them to refund the money I had already paid for the alterations + the cost of the dress. The dress was brand new when I dropped it off and it was not even wearable once they finished. The manager refused to refund any money & then pretended that I was no longer standing there. I called the following day hoping to come to some agreement, and again the manager wouldn't budge. I tried one more time today in person and was met with the same fierce denial and refusal. I still can't believe they treat their customers like this. I plan to pursue this issue further but in the mean time, I hope my posting will let others know how Wang's Tailor Shop treats their customers.

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