A Cut Above

★★★☆☆
  • 283 Paragon Pkwy

    Clyde, NC 28721

    Map & Directions
  • 828-452-4452

Personal Services

Personal Services
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I'm not from NC, we are a military family stationed in Asheville. So I've been to many different salons, even around the world. A Cut Above is not the best that I've had, but for the area it is the best. I did not get the haircut I liked. I thought I did while I was there.. but ended up going to a base to have them fix it. I won a free haircut with them and plan on using it today and give them another shot. I'm pretty sure I didn't explain what I wanted well enough. The staff is yes, distracted, but so are any hair staff at any other salon. The staff at A Cut Above were wonderful to me once I got in a chair, they even gave me a free soda. So I gave them 4 stars for being the best in WNC. Just remember that if you want a haircut anywhere in a hurry.. you better wait for another day or make an appointment. They won't open their seats unless their appointment does not show up.

So to A Cut Above, I suggest a couple more smiles and maybe speed things up a bit. The wait is a bit long, but I have fun when I go in there.

4
★★★★☆

I'm not from NC, we are a military family stationed in Asheville. So I've been to many different salons, even around the world. A Cut Above is not the best that I've had, but for the area it is the best. I did not get the haircut I liked. I thought I did while I was there.. but ended up going to a base to have them fix it. I won a free haircut with them and plan on using it today and give them another shot. I'm pretty sure I didn't explain what I wanted well enough. The staff is yes, distracted, but so are any hair staff at any other salon. The staff at A Cut Above were wonderful to me once I got in a chair, they even gave me a free soda. So I gave them 4 stars for being the best in WNC. Just remember that if you want a haircut anywhere in a hurry.. you better wait for another day or make an appointment. They won't open their seats unless their appointment does not show up.

So to A Cut Above, I suggest a couple more smiles and maybe speed things up a bit. The wait is a bit long, but I have fun when I go in there.

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I had been a regular customer of A Cut Above for over two years, but no more. Today was the last straw. I have generally been a walk-in customer for simple hair cuts. In the past I have been frustrated by having to wait while observing cutters gossiping with each other and ignoring the waiting customers.

Today, I went to the salon when it opened (9:05) to see no customers in the shop and four cutters setting up. I was told by the receptionist that I could not have my hair cut before 10. I ran some errands and came back at 10:10 to again see no customers in the shop and four cutters puttering around their stations. The receptionist again told me that no one was available to cut my hair.

This was the last straw. I will never go back again.

PROS: None
CONS: Customer service

1
★☆☆☆☆

I had been a regular customer of A Cut Above for over two years, but no more. Today was the last straw. I have generally been a walk-in customer for simple hair cuts. In the past I have been frustrated by having to wait while observing cutters gossiping with each other and ignoring the waiting customers.

Today, I went to the salon when it opened (9:05) to see no customers in the shop and four cutters setting up. I was told by the receptionist that I could not have my hair cut before 10. I ran some errands and came back at 10:10 to again see no customers in the shop and four cutters puttering around their stations. The receptionist again told me that no one was available to cut my hair.

This was the last straw. I will never go back again.

PROS: None
CONS: Customer service

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I HAD SCHEDULED APPOINTMENTS FOR ME AND MY BRIDAL PARTY WAY IN ADVANCE.AND WHEN MY WEDDING DAY ARRIVED THE SALON THAT I MADE ALL OF OUR APPOINTMENTS WITH SAID THAT WHEN WE ARRIVED ON MY WEDDING DAY ,THAT THEY HAD NO RECORD OF OUR SCHEDULING APPOINTMENTS-AT ALL! I WAS SO UPSET AND I STARTED CALLING AROUND AND NO ONE COULD FIT US IN! EXCEPT A CUT ABOVE HAIR SALON THEY WORKED US ALL IN AND THEY WERE SO BUSY! THE RECEPTIONIST WAS SO UNDERSTANDING AND EVERYONE THERE HELPED ME FORGET THE AWFUL SCHEDULING PROBLEMS I HAD. THEY MADE ME SMILE AND HELPED MAKE MY WEDDING DAY GREAT!

PROS: CHOOSE A CUT ABOVE THEY ARE TALENTED & THEY CARE ABOUT YOU & YOUR SCHEDULE
CONS:

5
★★★★★

I HAD SCHEDULED APPOINTMENTS FOR ME AND MY BRIDAL PARTY WAY IN ADVANCE.AND WHEN MY WEDDING DAY ARRIVED THE SALON THAT I MADE ALL OF OUR APPOINTMENTS WITH SAID THAT WHEN WE ARRIVED ON MY WEDDING DAY ,THAT THEY HAD NO RECORD OF OUR SCHEDULING APPOINTMENTS-AT ALL! I WAS SO UPSET AND I STARTED CALLING AROUND AND NO ONE COULD FIT US IN! EXCEPT A CUT ABOVE HAIR SALON THEY WORKED US ALL IN AND THEY WERE SO BUSY! THE RECEPTIONIST WAS SO UNDERSTANDING AND EVERYONE THERE HELPED ME FORGET THE AWFUL SCHEDULING PROBLEMS I HAD. THEY MADE ME SMILE AND HELPED MAKE MY WEDDING DAY GREAT!

PROS: CHOOSE A CUT ABOVE THEY ARE TALENTED & THEY CARE ABOUT YOU & YOUR SCHEDULE
CONS:

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I have been to A Cut Above on several occasions and I was highly impressed with the service I got there. Cathy is the best nail technician I have ever been to and her pedicures are TO DIE FOR! The entire staff treated me like a queen and made my exprience relaxing and enjoyable. Great value for the money!!! The receptionists were very attentive and courteous!

PROS: everything
CONS: nothing

5
★★★★★

I have been to A Cut Above on several occasions and I was highly impressed with the service I got there. Cathy is the best nail technician I have ever been to and her pedicures are TO DIE FOR! The entire staff treated me like a queen and made my exprience relaxing and enjoyable. Great value for the money!!! The receptionists were very attentive and courteous!

PROS: everything
CONS: nothing

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I needed my haircut and happened to be close to A Cut Above so I thought I would give it a try. Big mistake. First off the young girl behind the desk barely acknowleged me. When I asked if anyone was available she said no. Another employee said they were free in about 15 minutes. So I waited. About 30 minuters later after watching the employee chat about her weekend plans she took me back and was very rude and put out the entire time. She made several remarks that I didn't appreciate and I feel like I was way overcharged for the haircut I received. I will never go there again.

2
★★☆☆☆

I needed my haircut and happened to be close to A Cut Above so I thought I would give it a try. Big mistake. First off the young girl behind the desk barely acknowleged me. When I asked if anyone was available she said no. Another employee said they were free in about 15 minutes. So I waited. About 30 minuters later after watching the employee chat about her weekend plans she took me back and was very rude and put out the entire time. She made several remarks that I didn't appreciate and I feel like I was way overcharged for the haircut I received. I will never go there again.

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This place employs rude ppl, stylists are snotty and just plain rude. States is a walk-in place and makes customers wait two or three hours, when there are only one or two other customers in the place.

PROS: nothing
CONS: everything

2
★★☆☆☆

This place employs rude ppl, stylists are snotty and just plain rude. States is a walk-in place and makes customers wait two or three hours, when there are only one or two other customers in the place.

PROS: nothing
CONS: everything

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