Shelby Cycle Center

★★★☆☆

About Shelby Cycle Center

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2.75 4
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I've been messin' around with this dealership since they eagerly took my money for a new Yamaha FZ1 back in '08.

I had some Y.E.S. warranty work done back in 2010 and recently had the same problem occur again. Turns out the installation was done improperly and that caused the second part failure on the warranty work. My extended warranty expired 3 months ago and they weren't the least bit interested in any "good will" gestures in any form or fashion.

The Service Dept. is SLOW. On one occasion I was there checking on my own slow service work when I overheard a customer complaining to the Service Mgr. that his ATV had been there for over 6 months and it still wasn't fixed. I once had an issue with my throttle cable and the Service Tech said it would be at least 3 weeks before he could look at it. Really?

I have no particular axe to grind and I could elaborate on other issues I've had but "let a word to the wise be sufficient."

1
★☆☆☆☆

I've been messin' around with this dealership since they eagerly took my money for a new Yamaha FZ1 back in '08.

I had some Y.E.S. warranty work done back in 2010 and recently had the same problem occur again. Turns out the installation was done improperly and that caused the second part failure on the warranty work. My extended warranty expired 3 months ago and they weren't the least bit interested in any "good will" gestures in any form or fashion.

The Service Dept. is SLOW. On one occasion I was there checking on my own slow service work when I overheard a customer complaining to the Service Mgr. that his ATV had been there for over 6 months and it still wasn't fixed. I once had an issue with my throttle cable and the Service Tech said it would be at least 3 weeks before he could look at it. Really?

I have no particular axe to grind and I could elaborate on other issues I've had but "let a word to the wise be sufficient."

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This place is great! They have every type of bike you could want. People working are not always the friendliest but great place to shop for bikes

3
★★★☆☆

This place is great! They have every type of bike you could want. People working are not always the friendliest but great place to shop for bikes

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If you want to look at different cycles go to The Cycle Center you want be disappointed. They're very friendly and will let you look.

3
★★★☆☆

If you want to look at different cycles go to The Cycle Center you want be disappointed. They're very friendly and will let you look.

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Shelby cycle center carries all kinds of motorcycles. They dont just carry 1 name brand. Its 3 or 4 diffrent brands in the same sop

4
★★★★☆

Shelby cycle center carries all kinds of motorcycles. They dont just carry 1 name brand. Its 3 or 4 diffrent brands in the same sop

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