Sears Auto Center

★★★★★
Sears Automotive, for all your car care needs. Nationwide warranty on all parts and service.
35.9042 -78.9483
Map and Directions to Sears Auto Center

919-544-5570

8060 Renaissance Pkwy

Durham, NC

27713

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Automotive

Automotive
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Durham Tire & Auto Ctr

2504 Hillsborough Rd Durham, NC

5.0 7
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Reviews 1 - 7 of 7.
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They have always performed good work for me. I've had tires replaced and other work done. Some people who write these reviews are just not happy about anything and would complain if they won the lottery.
Jarrad especially has been patient and professional and courteous whenver I've dealt with him.
I'm having some tires put on my gf's car there later today.

4
★★★★☆

They have always performed good work for me. I've had tires replaced and other work done. Some people who write these reviews are just not happy about anything and would complain if they won the lottery.
Jarrad especially has been patient and professional and courteous whenver I've dealt with him.
I'm having some tires put on my gf's car there later today.

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This place is horrible. The customer service is horrible and the entire experience was mediocre at best. They definitely act like they know their doors will stay open no matter what, so they make no effort to make sure anyone is satisfied with their purchase. They aren't even knowledgable about tires. They relied on the cardboard signs to educate me on the tires. They have signs that say something like, Good, Better or Best. And that was the extent of their tire knowledge. If they were giving away free tires, I'm not sure that I would go back. Try Discount Tire. They are awesome. They did the work much faster while taking care of more people! Sears didn't have any customers in there and they took forever. You can tell with Discount Tire, that customer service affects their business. They want to make sure you are satisfied before you leave. Boo to Sears.

1
★☆☆☆☆

This place is horrible. The customer service is horrible and the entire experience was mediocre at best. They definitely act like they know their doors will stay open no matter what, so they make no effort to make sure anyone is satisfied with their purchase. They aren't even knowledgable about tires. They relied on the cardboard signs to educate me on the tires. They have signs that say something like, Good, Better or Best. And that was the extent of their tire knowledge. If they were giving away free tires, I'm not sure that I would go back. Try Discount Tire. They are awesome. They did the work much faster while taking care of more people! Sears didn't have any customers in there and they took forever. You can tell with Discount Tire, that customer service affects their business. They want to make sure you are satisfied before you leave. Boo to Sears.

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Latest reviews from Citysearch.

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Recently purchased new tires from Sears. Initially, everything seemed fine. On-sale tires, quick to put on. Within 12 hours of the new tires being placed, I had a flat. AAA changed flat, and immediately, we took the car back to Sears

6
★★★★★

Recently purchased new tires from Sears. Initially, everything seemed fine. On-sale tires, quick to put on. Within 12 hours of the new tires being placed, I had a flat. AAA changed flat, and immediately, we took the car back to Sears

.

They put 10 quarts of oil in my engine. It holds 5. As a result, oil was sucked into the intake and fouled the spark plugs.

The ordeal was not as simple as I've listed above. The car was running rough, but only under certain conditions,

6
★★★★★

They put 10 quarts of oil in my engine. It holds 5. As a result, oil was sucked into the intake and fouled the spark plugs.

The ordeal was not as simple as I've listed above. The car was running rough, but only under certain conditions,

.

Well, the review BEWARE wrote before is the same thing I have to say - wrong (either incompetent or crooked) diagnosis and you leave there with the same problem you had coming in.\r
\r
My son (he doesn't know anything about car maintenance

6
★★★★★

Well, the review BEWARE wrote before is the same thing I have to say - wrong (either incompetent or crooked) diagnosis and you leave there with the same problem you had coming in.\r
\r
My son (he doesn't know anything about car maintenance

Cons: charge you for unnecessary repairs

.

I recently went into sears auto center for an oil change and headlight replacement. I was helped by someone who checked my car in and gave me a price estimate for the two service requests. He gave me a time estimate of 30 to 45 minutes

6
★★★★★

I recently went into sears auto center for an oil change and headlight replacement. I was helped by someone who checked my car in and gave me a price estimate for the two service requests. He gave me a time estimate of 30 to 45 minutes

Pros: convenient location, good prices

Cons: poor customer service, very long wait times

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I stopped by Sears to get an oil change because I had a gift card (which I got because I purchased $600 worth of new tires at Sears weeks earlier). A few days later I noticed an oil leak, so I went back to the shop. They took my car in

6
★★★★★

I stopped by Sears to get an oil change because I had a gift card (which I got because I purchased $600 worth of new tires at Sears weeks earlier). A few days later I noticed an oil leak, so I went back to the shop. They took my car in

Pros: Hours of service

Cons: Selling you what you don't need

Editorial from

Value-minded company offers tires, DieHard batteries and auto accessories. Services include oil change, belt replacement, brake repair and more.

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