The $20 wash-and-vac is a great bargain. Car comes out clean and vaccuumed, though not perfection. But for $20 I'd recommend it and your car will come out looking great.
On the flip side their super expensive $165 full detail is poor. The car had dirty windows, and the detailer completely missed the fold-down visor mirrors and console/dash plexiglass and some of the polished surfaces on the console were smudged. For $165 and hours worth of waiting I expected it to look better than if I did it myself. It definitely didn't look $145 better than the $20 car wash-and-vac. Basically it looked like the $20 wash plus some guy spending 60 minutes spraying shine on the tires and interior and a rug shampoo.
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