Burger King

★☆☆☆☆
  • 3005 Centennial Blvd

    Claremont, NC 28610

    Map & Directions
  • 828-459-1558

About Burger King

Categories
  • Fast Food Restaurants
Details
  • $
  • Carry Out
Hours
M-Th 6am-midnight, F-Sa 6am-2am, Su 7am-midnight

Food

Food
More choices in Claremont:
Resultset_next

Arby's

1845 Us Highway 70 SE Hickory, NC

Resultset_next

KFC

2805 Northwest Blvd Newton, AL

1.0 1
Hi! Sign in to let us know how Burger King was?
Write a Review
.

I am writing to complain about the Burger King located at 3005 Centennial Blvd, Claremont, North Carolina. I spoke with employee Arther Mahala at that location.

My children and I went there around three o?clock on Sunday after we had done some local shopping. We went through the drive in. Our first order was for the Loaded Steak Burger. We were told they were out. We made another selection. The order on the ticket was right.

We were asked to pull up and wait and our food order to be brought out. I never mind waiting because I know the food will be fresh.

The first thing I did was check the bag and I saw we were shorted one order of cheesy tots, and the fries were cold. I went in and exchanged the fries and picked up the missing cheesy tots, Arther said he put them in the bag already and then handed me the cheesy tots, as if I was lying, I just left. Then when I got home I realized I was also missing a Whopper! I called the store to complain. Arther told me he did not short me a sandwich and hung up on me! I called back. I told him to not hang up on a customer. I was not making it up. He then told me to come in and pick up another Whopper, in a disrespectful tone.

I am tired of paying for food and not being satisfied. I never complain. For me to write you, I am serious. With the economy in the shape it is in, I would think although Burger King has a certain Market share; don?t forget who the customer is.

I am requesting a full refund in the amount of $18.23. I am attaching my receipt. It is simple, train the employees to look inside the bag and compare the ticket to the order, then make sure the food is hot and fresh. When employees are not doing anything they should be breaking things down and cleaning. Maybe what is needed at that location is a meeting about customer service.

0
★☆☆☆☆

I am writing to complain about the Burger King located at 3005 Centennial Blvd, Claremont, North Carolina. I spoke with employee Arther Mahala at that location.

My children and I went there around three o?clock on Sunday after we had done some local shopping. We went through the drive in. Our first order was for the Loaded Steak Burger. We were told they were out. We made another selection. The order on the ticket was right.

We were asked to pull up and wait and our food order to be brought out. I never mind waiting because I know the food will be fresh.

The first thing I did was check the bag and I saw we were shorted one order of cheesy tots, and the fries were cold. I went in and exchanged the fries and picked up the missing cheesy tots, Arther said he put them in the bag already and then handed me the cheesy tots, as if I was lying, I just left. Then when I got home I realized I was also missing a Whopper! I called the store to complain. Arther told me he did not short me a sandwich and hung up on me! I called back. I told him to not hang up on a customer. I was not making it up. He then told me to come in and pick up another Whopper, in a disrespectful tone.

I am tired of paying for food and not being satisfied. I never complain. For me to write you, I am serious. With the economy in the shape it is in, I would think although Burger King has a certain Market share; don?t forget who the customer is.

I am requesting a full refund in the amount of $18.23. I am attaching my receipt. It is simple, train the employees to look inside the bag and compare the ticket to the order, then make sure the food is hot and fresh. When employees are not doing anything they should be breaking things down and cleaning. Maybe what is needed at that location is a meeting about customer service.

Message from Burger King

There's a Burger King® restaurant near you at 3005 Centennial Blvd. Visit us or call for more information. Every day, more than 11 million guests visit over 13,000 Burger King® restaurants near them in 97 countries around the world. And they do so because our fast food restaurants are known for serving high-quality, great-tasting and affordable food. The Burger King® restaurant in Claremont, NC serves burgers, breakfast, lunch and dinner prepared your way. The original HOME OF THE WHOPPER®, our commitment to quality ingredients, signature recipes, iconic sandwiches like the flame-grilled WHOPPER® Sandwich and fast, family-friendly dining experiences in a welcoming environment is what has defined our brand for more than 50 successful years.

Yext PowerListings

 

Wait, you're the expert.

If you've been to or used Burger King, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review