Just Tires

★★★★☆
  • 12510 Capital Blvd

    Wake Forest, NC 27587

    Map & Directions
  • 919-570-1683

Automotive

Automotive
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3.6667 3
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I spent over $1000.00 on 4 new tires, for my new truck, (off road) along with it I purchased an additional road hazard protection plan for $57.00. just recently I got a nail in my tire and took it to the Just Tires in Wake Forest to see if they could plug it for me, to which they explained thatthey didn't plug they patched from the inside.After waiting in the showroom for almost two hours they came to me and said they couldn't fix it due to the location of the tire, but since I had the road protection they would flip the bill and order me a new tire and said it would be here on monday of the following week, on monday they called me and said they forgot to put the new tire on the delivery truck, tuesday they did the same thing. here it is wednesday and there telling me the warhouse sold it to another store and I will have to purchase 4 new tires a different size. What does it take to get good customer service in this world, needless to say I went to SEARS to get my new tires. and I am sending this letter to the corporate office of Just Tires.

1
★☆☆☆☆

I spent over $1000.00 on 4 new tires, for my new truck, (off road) along with it I purchased an additional road hazard protection plan for $57.00. just recently I got a nail in my tire and took it to the Just Tires in Wake Forest to see if they could plug it for me, to which they explained thatthey didn't plug they patched from the inside.After waiting in the showroom for almost two hours they came to me and said they couldn't fix it due to the location of the tire, but since I had the road protection they would flip the bill and order me a new tire and said it would be here on monday of the following week, on monday they called me and said they forgot to put the new tire on the delivery truck, tuesday they did the same thing. here it is wednesday and there telling me the warhouse sold it to another store and I will have to purchase 4 new tires a different size. What does it take to get good customer service in this world, needless to say I went to SEARS to get my new tires. and I am sending this letter to the corporate office of Just Tires.

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i had a flat and needed a fix so i remembered a tire place in wake forest, so i put on my spare and headed up there in my 95 subaru legacy, so they fitted a new tire and SAID that I was good to go...well during thanksgiving weekend i was headed back to my apt and and 100 miles from my final destination my car starts squealing and smoke fills the road behind me i pull off looking for a gas station where i called a tow truck service. $400 later my dealership calls me to tell me that my entire rear end HAS to be replaced due to the tire JustTires of wake forest put on. turns out it was bigger than the other tire and causing my rear differential lots of stress over time. i am NOT happy and WILL be expecting JustTires to refund me the $1,400 they owe me + the $400 tow fee

5
★★★★★

i had a flat and needed a fix so i remembered a tire place in wake forest, so i put on my spare and headed up there in my 95 subaru legacy, so they fitted a new tire and SAID that I was good to go...well during thanksgiving weekend i was headed back to my apt and and 100 miles from my final destination my car starts squealing and smoke fills the road behind me i pull off looking for a gas station where i called a tow truck service. $400 later my dealership calls me to tell me that my entire rear end HAS to be replaced due to the tire JustTires of wake forest put on. turns out it was bigger than the other tire and causing my rear differential lots of stress over time. i am NOT happy and WILL be expecting JustTires to refund me the $1,400 they owe me + the $400 tow fee

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We needed a new tire quickly. So I took the flat tire into Just Tires early morning had to come back to pick it up in a couple of hours. By the time I returned they had already had the tire balanced and had my invoice ready to go. All I had to do was stop, pay and go. They were friendly, courteous and gave me a great product for a great price.

5
★★★★★

We needed a new tire quickly. So I took the flat tire into Just Tires early morning had to come back to pick it up in a couple of hours. By the time I returned they had already had the tire balanced and had my invoice ready to go. All I had to do was stop, pay and go. They were friendly, courteous and gave me a great product for a great price.

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