Summerwind Pools & Spas INC

★★★★☆
  • 408 W Weaver St

    Carrboro, NC 27510

    Map & Directions
  • 919-929-1199

About Summerwind Pools & Spas INC

Details
Hours
Monday-Friday 9am-6pm Closed Saturday Sunday 10am-4pm
4.4545 11
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They did all the repair work inside and outside of a public pool where I manage a 135 condo HOA community. I needed help at the busiest time of year and they fit us in their already jammed schedule and did a wonderful job. They were

3
★★★★★

They did all the repair work inside and outside of a public pool where I manage a 135 condo HOA community. I needed help at the busiest time of year and they fit us in their already jammed schedule and did a wonderful job. They were

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I used to work for Summerwind from 2004 to 2009. The owner cancelled our insurance a month before firing the whole staff and did't want to pay our vacation pay. Since then, I have worked at Poolside in Mebane and have heard that

3
★★★★★

I used to work for Summerwind from 2004 to 2009. The owner cancelled our insurance a month before firing the whole staff and did't want to pay our vacation pay. Since then, I have worked at Poolside in Mebane and have heard that

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The guys in the store have been extremely helpful with my pool this season. This has been a problem filled year for us and our pool and they have guided us in the right direction each time. I would recommend this business to anyone needng help.

5
★★★★★

The guys in the store have been extremely helpful with my pool this season. This has been a problem filled year for us and our pool and they have guided us in the right direction each time. I would recommend this business to anyone needng help.

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i HAD to give it one star because i couldn't give it ZERO.

i would not recommend this store to my worst enemy. the employees are ok, they will test your water and sell you chemicals but as far as advice they are not really helpful. they should clue in when you are in the store multiple times to have your water tested and nothing they have suggested has worked.
the biggest down fall is the owner. rude, rude, rude. he made it exceptionally clear to me that if we did not have a service contract with them we were at the bottom of the priority list----even though his employee had cause the problem in the first place. replaced the sand in our filter by rolling it to dump what he could not reach, cracking it. finally sent some one to fix the problem after two weeks, still not fixed but we refused to deal with this guy any more.
francine ran a great shop. we missed her a lot. this guy, well, our money will speak for us, in another shop owners pocket!

1
★☆☆☆☆

i HAD to give it one star because i couldn't give it ZERO.

i would not recommend this store to my worst enemy. the employees are ok, they will test your water and sell you chemicals but as far as advice they are not really helpful. they should clue in when you are in the store multiple times to have your water tested and nothing they have suggested has worked.
the biggest down fall is the owner. rude, rude, rude. he made it exceptionally clear to me that if we did not have a service contract with them we were at the bottom of the priority list----even though his employee had cause the problem in the first place. replaced the sand in our filter by rolling it to dump what he could not reach, cracking it. finally sent some one to fix the problem after two weeks, still not fixed but we refused to deal with this guy any more.
francine ran a great shop. we missed her a lot. this guy, well, our money will speak for us, in another shop owners pocket!

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0 out of 1 people found this review helpful.

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where to begin? this company is most happy to sell you chemicals and give advice--even if it is bad advice. we were sold chemical after chemical to clear our pool only to find out that we actually needed the sand in the filter changed. had

3
★★★★★

where to begin? this company is most happy to sell you chemicals and give advice--even if it is bad advice. we were sold chemical after chemical to clear our pool only to find out that we actually needed the sand in the filter changed. had

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We've used Summerwind eight years - but never again!
I returned to the store today to get my Baquaspa test strips for our hot tub. The salesclerk told me they were out of those strips, but he suggested Biguanide strips as a generic

3
★★★★★

We've used Summerwind eight years - but never again!
I returned to the store today to get my Baquaspa test strips for our hot tub. The salesclerk told me they were out of those strips, but he suggested Biguanide strips as a generic

.

We had been looking for a Spa for sometime and noted Summerwind in Carrboro carried the Baja brand, (manufacturing plants in Tucson, AZ and Salisbury, NC, Energy Star Partner and Weatherwrap not foam insulation plus many more features). We walked in, asked millions of questions about an in store model. We called and asked more questions and then we went back in for more questions that we had. Each time the staff took the time to answer our questions and explain how different functions worked even to the cellular level. The delivery was prompt and as we continue to take our water samples in to be tested, we are greeted courteously and helped promptly. Great staff and awesome piece of equipment .

2
★★★★★

We had been looking for a Spa for sometime and noted Summerwind in Carrboro carried the Baja brand, (manufacturing plants in Tucson, AZ and Salisbury, NC, Energy Star Partner and Weatherwrap not foam insulation plus many more features). We walked in, asked millions of questions about an in store model. We called and asked more questions and then we went back in for more questions that we had. Each time the staff took the time to answer our questions and explain how different functions worked even to the cellular level. The delivery was prompt and as we continue to take our water samples in to be tested, we are greeted courteously and helped promptly. Great staff and awesome piece of equipment .

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We have used their pool cleaning service for several years and they have been excellent. They also open our pool and close it for the winter. Very friendly and helpful staff.

4
★★★★☆

We have used their pool cleaning service for several years and they have been excellent. They also open our pool and close it for the winter. Very friendly and helpful staff.

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The staff seemed friendly and knowledgable and eager to help. I've been to three other places in the area and recieved unsatifactory service. Overall I am happy and a customer since 2003.

2
★★★★★

The staff seemed friendly and knowledgable and eager to help. I've been to three other places in the area and recieved unsatifactory service. Overall I am happy and a customer since 2003.

Pros: great location helpful staff

Cons: always pretty busy when i go in

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Missed appointments, rude answers when you call, total confusion in the store about records. Do yourself a favor and stay away from these folks for sales or service!

0
★☆☆☆☆

Missed appointments, rude answers when you call, total confusion in the store about records. Do yourself a favor and stay away from these folks for sales or service!

Pros: none

Cons: terrible about scheduling, terrible about billing, just plain terrible!

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Summerwind Pools and Spas does not just have swimming supplies. They carry toys and other great gifts to give out for presents. Now is a great time to go get supplies for your pools during the winter so that you can save some cash before the summer. Good Deals!!!

4
★★★★☆

Summerwind Pools and Spas does not just have swimming supplies. They carry toys and other great gifts to give out for presents. Now is a great time to go get supplies for your pools during the winter so that you can save some cash before the summer. Good Deals!!!

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