Firestone Complete Auto Care

★★★☆☆
Our skilled technicians are ready to serve all of your vehicle needs. From tires, auto service, brakes, and alignments, it's a one stop shopping experience. Call or make an appointment online today.
  • 402 S Main St

    Lexington, NC 27292

    Map & Directions
  • 336-245-4374

About Firestone Complete Auto Care

Hours
Mon-Fri 7am-6pm, Sat 7am-3pm

Automotive

Automotive
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We have took both our vehicles here for tires, because we did recieve a good credit offer of 6 months no interest - we did not have the cash to pay up front. With both vehicles, we dropped the vehicle off around 8am and it would end up being there ALL day. Both times we were called about "problems they discovered". With the truck it was a call about ball joint, with our SUV the tie rod. Both times they called around 11am with the problem, and we were STILL waiting to recieve word our vehicle was ready at 3pm! I have discovered this place will FIND something to replace on your vehicle to get more money out of you. If you have cash to pay, I reccommend going someplace else.

2
★★☆☆☆

We have took both our vehicles here for tires, because we did recieve a good credit offer of 6 months no interest - we did not have the cash to pay up front. With both vehicles, we dropped the vehicle off around 8am and it would end up being there ALL day. Both times we were called about "problems they discovered". With the truck it was a call about ball joint, with our SUV the tie rod. Both times they called around 11am with the problem, and we were STILL waiting to recieve word our vehicle was ready at 3pm! I have discovered this place will FIND something to replace on your vehicle to get more money out of you. If you have cash to pay, I reccommend going someplace else.

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.... until I had to take it back 3 times back to back. Needless to say the rag left under the hood should have been a warning sign. The last draw was when I took my car to be serviced and a wire was not secured properly. Had to take it to a dealer to figure out what was wrong. Electrical. Some kind of way the fan clipped/cut the wire, which in turn affected by reverse lights, which affected my inspection. Well, it wasn't all bad... they did make it right ... but it was just so frustrating to deal with, that I decided not to go back.

2
★★☆☆☆

.... until I had to take it back 3 times back to back. Needless to say the rag left under the hood should have been a warning sign. The last draw was when I took my car to be serviced and a wire was not secured properly. Had to take it to a dealer to figure out what was wrong. Electrical. Some kind of way the fan clipped/cut the wire, which in turn affected by reverse lights, which affected my inspection. Well, it wasn't all bad... they did make it right ... but it was just so frustrating to deal with, that I decided not to go back.

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The staff at Firestone in Lexington is absolutely fabulous, and super friendly! Aways helpful, willing to help, and even on the busiest days, will greet you with a smile and a How are you? The auto service is good too, and they offer a variety of services for your automobile. You can't beat service with a smile however, and they most certainly provide!

4
★★★★☆

The staff at Firestone in Lexington is absolutely fabulous, and super friendly! Aways helpful, willing to help, and even on the busiest days, will greet you with a smile and a How are you? The auto service is good too, and they offer a variety of services for your automobile. You can't beat service with a smile however, and they most certainly provide!

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