Pace Tax & Accounting Inc

★★★☆☆
  • 2507 E Ozark Ave

    Gastonia, NC 28054

    Map & Directions
  • 704-861-1040

Finance

Finance
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Dealing with Dan Pace was atrocious! It took them months to do our taxes, which we handed them on a silver platter. Since we lived out of state, we did everything by fax, e-mail and regular mail. When I told them I would send them something, I notified them immediately to keep them informed. Well, a week or more would go by with no response, se I had to e-mail or attempt to call them (they NEVER answered the phone once or returned a call), they apparently cannot be bothered to check their e-mails or mail box. As soon as I inquired about the status of my taxes, they would reply that we did not send them information, but when I countered that I sent it on this day, at this time, it magically appeared. Dan Pace never once answered any of my e-mails to him, but he did respond the same day to my husband (who knew him prior), which leads me to conclude that Dan Pace is sexist. Also, his secretary, Claudette Bass was just like her boss. She lacked kindness, compassion and was completely rude every time I was finally able to speak with someone from that office. If I could give this company no stars, I would do it gladly. This was by far the worst tax experience in my life.

1
★☆☆☆☆

Dealing with Dan Pace was atrocious! It took them months to do our taxes, which we handed them on a silver platter. Since we lived out of state, we did everything by fax, e-mail and regular mail. When I told them I would send them something, I notified them immediately to keep them informed. Well, a week or more would go by with no response, se I had to e-mail or attempt to call them (they NEVER answered the phone once or returned a call), they apparently cannot be bothered to check their e-mails or mail box. As soon as I inquired about the status of my taxes, they would reply that we did not send them information, but when I countered that I sent it on this day, at this time, it magically appeared. Dan Pace never once answered any of my e-mails to him, but he did respond the same day to my husband (who knew him prior), which leads me to conclude that Dan Pace is sexist. Also, his secretary, Claudette Bass was just like her boss. She lacked kindness, compassion and was completely rude every time I was finally able to speak with someone from that office. If I could give this company no stars, I would do it gladly. This was by far the worst tax experience in my life.

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Pace tax did a good job on helping us with our taxes. They took their time and got us all the money we deserved to get back. They are very well dressed and very professional.

4
★★★★☆

Pace tax did a good job on helping us with our taxes. They took their time and got us all the money we deserved to get back. They are very well dressed and very professional.

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