Mitchell Mill Animal Hospital

★★★★☆
  • 4012 Mitchell Mill Rd

    Raleigh, NC 27616

    Map & Directions
  • 919-266-8177

About Mitchell Mill Animal Hospital

Hours
Mon-Fri 7:30am-6pm, Sat 8am-12am

Pets & Animals

Pets & Animals
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We adopted a beautiful little Pom Mix from Mitchel Mill. He has been the joy of our life. I don't remember ever having such a wonderful, loving dog. Everyone at this facility was honest, sincere and concerned that the adoption was well

3
★★★★★

We adopted a beautiful little Pom Mix from Mitchel Mill. He has been the joy of our life. I don't remember ever having such a wonderful, loving dog. Everyone at this facility was honest, sincere and concerned that the adoption was well

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We have been contacting local animal rescue organizations for months trying to find a small dog. Of the three we contacted and applied to before Mitchell Mill, we were told that there were many in line ahead of us and that it would take

3
★★★★★

We have been contacting local animal rescue organizations for months trying to find a small dog. Of the three we contacted and applied to before Mitchell Mill, we were told that there were many in line ahead of us and that it would take

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Best Vet in the area!\r
Dr C and the staff at Mitchell Mill Animal Hospital are absolutely amazing! They always go above and beyond for you. I know that when my pup is with them that she is in the best of care and the best of hands. Betsy

3
★★★★★

Best Vet in the area!\r
Dr C and the staff at Mitchell Mill Animal Hospital are absolutely amazing! They always go above and beyond for you. I know that when my pup is with them that she is in the best of care and the best of hands. Betsy

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This is Dr Covington and I am the owner and sole practitioner of the hospital and founder of the rescue. I have been practicing since 1996 and rescuing animals since 1998. To those of you who love to make negative comments about our

3
★★★★★

This is Dr Covington and I am the owner and sole practitioner of the hospital and founder of the rescue. I have been practicing since 1996 and rescuing animals since 1998. To those of you who love to make negative comments about our

.

It's hard to see a negative comment posted about this awesome place! We have adopted several pets from their rescue over the years....each time the staff was personal and knowledgable. We received all the paperwork for the pet and were

3
★★★★★

It's hard to see a negative comment posted about this awesome place! We have adopted several pets from their rescue over the years....each time the staff was personal and knowledgable. We received all the paperwork for the pet and were

.

We adopted a puppy here and noted that he was having behavioral issues with grawling and biting adults in our home. We returned the puppy to the Animal Hospital and they immediately put the puppy back up for adoption. They stated that

3
★★★★★

We adopted a puppy here and noted that he was having behavioral issues with grawling and biting adults in our home. We returned the puppy to the Animal Hospital and they immediately put the puppy back up for adoption. They stated that

.

I too am surprised by the few negative reviews. Dr. Covington and her staff saved the life of my beloved 12 year-old cat after he developed megacolon. I had always been pleased with my former vet until big Dean became ill. The poor cat

3
★★★★★

I too am surprised by the few negative reviews. Dr. Covington and her staff saved the life of my beloved 12 year-old cat after he developed megacolon. I had always been pleased with my former vet until big Dean became ill. The poor cat

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Dr. Covington and her staff are the best. Mitchell Mill Rescue takes the animals that would otherwise be put down at the local animal shelters and gives them a chance to be a beloved family member. They take the injured and the sick, and

3
★★★★★

Dr. Covington and her staff are the best. Mitchell Mill Rescue takes the animals that would otherwise be put down at the local animal shelters and gives them a chance to be a beloved family member. They take the injured and the sick, and

.

I read the reviews below and honestly- I'm shocked. I am on my third dog and Mitchell Mill is my vet for life. Dr. Covington honestly LOVES animals and IMO it translates into a terrific Animal Hospital. The staff- from the girl at the front desk to the assistants all love animals and are sweet and kind to them. Yes, when you walk in there will be a cat or two who greet you, yes, there will be a dog or two hanging out by the receptionist's feet- IMO its what makes it such a "comfy" place for my pets (and me).

Also, this is a neighborhood vet. They are wonderful for pets. I don't think it would be an ideal vet for dock divers ect- they do have drawbacks like feeding Science Diet ect vs California Natural and the like. However, for your pet? Perfect vet who remembers you and your animal.

I have had nothing but good experiences here. Great advice, warm staff, healthy pups- what more do we need?My dogs are THRILLED to go to the vet- who can say that?

2
★★★★★

I read the reviews below and honestly- I'm shocked. I am on my third dog and Mitchell Mill is my vet for life. Dr. Covington honestly LOVES animals and IMO it translates into a terrific Animal Hospital. The staff- from the girl at the front desk to the assistants all love animals and are sweet and kind to them. Yes, when you walk in there will be a cat or two who greet you, yes, there will be a dog or two hanging out by the receptionist's feet- IMO its what makes it such a "comfy" place for my pets (and me).

Also, this is a neighborhood vet. They are wonderful for pets. I don't think it would be an ideal vet for dock divers ect- they do have drawbacks like feeding Science Diet ect vs California Natural and the like. However, for your pet? Perfect vet who remembers you and your animal.

I have had nothing but good experiences here. Great advice, warm staff, healthy pups- what more do we need?My dogs are THRILLED to go to the vet- who can say that?

Pros: Loving Staff, Happy Animals

Cons: None, imo

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I am also shocked at the bad reviews below. I used to take my animals to another animal hospital but we always felt like just another patient. We heard of Mitchell Mill from a friend and figured we would give them a shot, and we never looked back.

Everytime I go in with my pets I am greeted with a smile and a Hello. I am also usually greeted my another furry friend or two. They allow their resuces to walk around the hospital and I think that is wonderful. I'm glad they allow their animals to walk around instead of being stuck in kennels all the time. Their staff is always friendly and make sure that my pet is healthy and happy. They know who I am as well as my pet. They know that I consider my pets as my children and they treat them as such. You can tell they really love what they're doing.

I too have toured their facilities and they are sanitary and clean. Their kennels are big enough for my animals to be comfortable (seeing as I have boarded before) and they have fenced in areas to be let out in during the day. I never have a second thought as to board my animals or not, I know they'll be taken care of as if they were their own animals.

2
★★★★★

I am also shocked at the bad reviews below. I used to take my animals to another animal hospital but we always felt like just another patient. We heard of Mitchell Mill from a friend and figured we would give them a shot, and we never looked back.

Everytime I go in with my pets I am greeted with a smile and a Hello. I am also usually greeted my another furry friend or two. They allow their resuces to walk around the hospital and I think that is wonderful. I'm glad they allow their animals to walk around instead of being stuck in kennels all the time. Their staff is always friendly and make sure that my pet is healthy and happy. They know who I am as well as my pet. They know that I consider my pets as my children and they treat them as such. You can tell they really love what they're doing.

I too have toured their facilities and they are sanitary and clean. Their kennels are big enough for my animals to be comfortable (seeing as I have boarded before) and they have fenced in areas to be let out in during the day. I never have a second thought as to board my animals or not, I know they'll be taken care of as if they were their own animals.

Pros: caring staff, home feeling

Cons: none

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My experiences with Mitchell Mill as a vet and a rescue have been wonderful. I am shocked at all the negative comments, but we are all human and no one is perfect, so I do not expect Dr. Covington, or anyone else, to be perfect. Dr. Covington has been my dog and cats doctor for years and we have always be treated with respect and the employees are very kind and helpful as well. We have boarded with them as well and toured the facitlity and it is kept clean and sanitary. They do have a rescue and many of the rescue animals can be seen throughout the clinic and I applaud them for letting them out and not just keeping them locked in kennels all day. Many of the rescues I have met there have serious medical conditions and are the "rejects" at the shelter so Dr. Covington takes them and fixes them. Their adoption fees are comprable to other rescue in the area ($100 for cats and $200 for dogs). I know many people with adopted animals from Mitchell Mill and they are totall satisfied. It hurts me to see all the negative aspects of something brought up when Mitchell Mill does so much for the good of animals. Not only are they a vet clinic that is reasobaly priced and fair but they save dogs and cats from shelters on a weekly basis. These ladies are angels in the human form and I thank them for taking such great care of not only my animals but the one's left behind!

5
★★★★★

My experiences with Mitchell Mill as a vet and a rescue have been wonderful. I am shocked at all the negative comments, but we are all human and no one is perfect, so I do not expect Dr. Covington, or anyone else, to be perfect. Dr. Covington has been my dog and cats doctor for years and we have always be treated with respect and the employees are very kind and helpful as well. We have boarded with them as well and toured the facitlity and it is kept clean and sanitary. They do have a rescue and many of the rescue animals can be seen throughout the clinic and I applaud them for letting them out and not just keeping them locked in kennels all day. Many of the rescues I have met there have serious medical conditions and are the "rejects" at the shelter so Dr. Covington takes them and fixes them. Their adoption fees are comprable to other rescue in the area ($100 for cats and $200 for dogs). I know many people with adopted animals from Mitchell Mill and they are totall satisfied. It hurts me to see all the negative aspects of something brought up when Mitchell Mill does so much for the good of animals. Not only are they a vet clinic that is reasobaly priced and fair but they save dogs and cats from shelters on a weekly basis. These ladies are angels in the human form and I thank them for taking such great care of not only my animals but the one's left behind!

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2 out of 2 people found this review helpful.

.

My experiences with Mitchell Mill as a vet and a rescue have been wonderful. I am shocked at all the negative comments, but we are all human and no one is perfect, so I do not expect Dr. Covington, or anyone else, to be perfect. Dr. Covington has been my dog and cats doctor for years and we have always be treated with respect and the employees are very kind and helpful as well. We have boarded with them as well and toured the facitlity and it is kept clean and sanitary. They do have a rescue and many of the rescue animals can be seen throughout the clinic and I applaud them for letting them out and not just keeping them locked in kennels all day. Many of the rescues I have met there have serious medical conditions and are the "rejects" at the shelter so Dr. Covington takes them and fixes them. Their adoption fees are comprable to other rescue in the area ($100 for cats and $200 for dogs). I know many people with adopted animals from Mitchell Mill and they are totall satisfied. It hurts me to see all the negative aspects of something brought up when Mitchell Mill does so much for the good of animals. Not only are they a vet clinic that is reasobaly priced and fair but they save dogs and cats from shelters on a weekly basis. These ladies are angels in the human form and I thank them for taking such great care of not only my animals but the one's left behind!

2
★★★★★

My experiences with Mitchell Mill as a vet and a rescue have been wonderful. I am shocked at all the negative comments, but we are all human and no one is perfect, so I do not expect Dr. Covington, or anyone else, to be perfect. Dr. Covington has been my dog and cats doctor for years and we have always be treated with respect and the employees are very kind and helpful as well. We have boarded with them as well and toured the facitlity and it is kept clean and sanitary. They do have a rescue and many of the rescue animals can be seen throughout the clinic and I applaud them for letting them out and not just keeping them locked in kennels all day. Many of the rescues I have met there have serious medical conditions and are the "rejects" at the shelter so Dr. Covington takes them and fixes them. Their adoption fees are comprable to other rescue in the area ($100 for cats and $200 for dogs). I know many people with adopted animals from Mitchell Mill and they are totall satisfied. It hurts me to see all the negative aspects of something brought up when Mitchell Mill does so much for the good of animals. Not only are they a vet clinic that is reasobaly priced and fair but they save dogs and cats from shelters on a weekly basis. These ladies are angels in the human form and I thank them for taking such great care of not only my animals but the one's left behind!

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2 Stories of incompetence,
I took in a small dog, I suspected of having an injury sustained while playing with our lab, Dr Covingtonton assured me there was NO injury, that the dog had a skin allergy and needed her anal glands expressed. I was then given meds and sent home. I waited a few days and took her to Dr Fisher on Gresham Lake Rd and he diagnosed her with a spinal injury and gave her medication that actually helped. I trusted Dr Fisher, but took her to a vet in Wilmington that I had worked for while I was in college to get his take, as I could not believe that a spinal injury could be passed off as a skin condition and an anal issue. Not only did he agree with Dr. Fisher he LAUGHED when I handed him the scripts I had been given by Dr. Covington.
Next...I took my 86 year old Grandmother in to have her 15 year old lap dog put down. It was really hard and the dog had outlived her quality of life for a while, we just couldn't bear to let her go. I asked Dr. Covington to give the dog a pill to relax her as I wanted this to be as stress free for the dog and in turn my 86 year old Grandmother. I gave the dog the pill 30 mins before arrival. The dog was not just "calm" she was sedated, so much so that her blood pressure was so low that Dr. Covington stuck her at least 3 times in each leg, then asked to do a HEART PRICK infront of my already horrified Grandmother. We said NO! I was ready to walk out of there,old dog in tow, when she finally got the poor dog in the jugular. We took our bloody stabbed dog home and buried her ourselves and I believe we paid around $75 for her services for that! I do know she is good at collecting dogs & cats she thinks she can turn a profit on and I can't believe the way she keeps the front of her office is not against some regulations. She has chain link cages on concrete (filled with her "rescues" that go up to $400 a dog) lined up in front of the parking lot right up to the front door.

You have been WARNED!

0
★☆☆☆☆

2 Stories of incompetence,
I took in a small dog, I suspected of having an injury sustained while playing with our lab, Dr Covingtonton assured me there was NO injury, that the dog had a skin allergy and needed her anal glands expressed. I was then given meds and sent home. I waited a few days and took her to Dr Fisher on Gresham Lake Rd and he diagnosed her with a spinal injury and gave her medication that actually helped. I trusted Dr Fisher, but took her to a vet in Wilmington that I had worked for while I was in college to get his take, as I could not believe that a spinal injury could be passed off as a skin condition and an anal issue. Not only did he agree with Dr. Fisher he LAUGHED when I handed him the scripts I had been given by Dr. Covington.
Next...I took my 86 year old Grandmother in to have her 15 year old lap dog put down. It was really hard and the dog had outlived her quality of life for a while, we just couldn't bear to let her go. I asked Dr. Covington to give the dog a pill to relax her as I wanted this to be as stress free for the dog and in turn my 86 year old Grandmother. I gave the dog the pill 30 mins before arrival. The dog was not just "calm" she was sedated, so much so that her blood pressure was so low that Dr. Covington stuck her at least 3 times in each leg, then asked to do a HEART PRICK infront of my already horrified Grandmother. We said NO! I was ready to walk out of there,old dog in tow, when she finally got the poor dog in the jugular. We took our bloody stabbed dog home and buried her ourselves and I believe we paid around $75 for her services for that! I do know she is good at collecting dogs & cats she thinks she can turn a profit on and I can't believe the way she keeps the front of her office is not against some regulations. She has chain link cages on concrete (filled with her "rescues" that go up to $400 a dog) lined up in front of the parking lot right up to the front door.

You have been WARNED!

Pros: none to speak of...

Cons: ineffective staff, padded bills, unsanitary conditions

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The inside of this place looks like and smells like it has not been cleaned in years. The place isn't very sanitary as I've known others including myself whose dogs have gotten fleas and worms from this place.

If you ever have an issue with someone they won't return your calls. The also provide inaccurate documentation on the animals they have up for adoption.....how can an experienced vet falsify records and get away with it? How can an experienced vet not know the difference between a nuetered male and a non-nuetered male? Crazy huh? So are you if you go here for anything.

1
★☆☆☆☆

The inside of this place looks like and smells like it has not been cleaned in years. The place isn't very sanitary as I've known others including myself whose dogs have gotten fleas and worms from this place.

If you ever have an issue with someone they won't return your calls. The also provide inaccurate documentation on the animals they have up for adoption.....how can an experienced vet falsify records and get away with it? How can an experienced vet not know the difference between a nuetered male and a non-nuetered male? Crazy huh? So are you if you go here for anything.

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0 out of 1 people found this review helpful.

.

I adopted a puppy and was given paperwork that turned out to be the wrong info. The dog wasn't fixed and had parasites and a urinary problem. Either the paperwork was falsified or they're just that unorganized. It's unfortunate for their animals that are looking for a good home.

Don't stop yourself from looking at adopting their animals but you should assume the animal has had no shots, no deworming, and probably not fixed.

0
★☆☆☆☆

I adopted a puppy and was given paperwork that turned out to be the wrong info. The dog wasn't fixed and had parasites and a urinary problem. Either the paperwork was falsified or they're just that unorganized. It's unfortunate for their animals that are looking for a good home.

Don't stop yourself from looking at adopting their animals but you should assume the animal has had no shots, no deworming, and probably not fixed.

Pros: the puppies and kittens up for adoption are happy

Cons: can't trust the paperwork one bit.

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Shame on you, Mitchell Mill!

My experience:
1) The dog that I had visited with and agreed to adopt was sick, but they assured me she was recovering.
2) When I went to take that dog home they told me that she would instead be adopted out to someone who had filled out an ONLINE APPLICATION for the dog hours before I had filled out my IN-PERSON application. The person who received the dog had not even met her. -- THAT'S SOME RESPONSIBLE MATCHING!
3) I asked to visit with another dog and was told that he could not be socialized. He was 3 months old.... Isn't that a little like saying a 3 year old will never learn to read?
4) After almost having to BEG to see the dog, I finally was able to visit with him and discovered that he was incredibly sick - they told me it was a respiratory infection. That was only ONE of the problems. He also had (unbeknownst to me) demodectic mange. I can only imagine how many other animals also suffered from it, especially considering the FILTHY atmosphere.
5) I had to pay for the remaining respiratory medicine. If I had adopted him a week later, I wouldn't have had to buy his leftover prescription. Instead, I had to pay for multiple visits to another vet - 3 MONTHS OF WEEKLY VISITS to treat his skin INFECTION.

I have never had such a terrible interaction with a veterinary hospital/"rescue" group. I have adopted another animal from the Wake County SPCA (sickly, as well) and that experience was wonderful. I was fully informed of that animal's medical conditions (full disclosure) and was happy to provide a donation.

I honestly believe that Mitchell Mill is just that - a Mill:
"A process, agency, or institution that operates in a routine way or turns out products in the manner of a factory."

In other words, they don't see homeless animals and compassionate people - they see dollar signs. I wish I could sell my soul to the devil and pump out sick homeless animals for cash. But instead, I think I'll curl up with my loving animals, contented by the fact that I actually care.

I have warned all my friends and family members of this company's shady motives, and I hope to deter anyone else out there from having to experience a terrible adoption process. Using animals for profit is shameful, disgusting, and base. I can only hope the recession will help shut this place down, as our hard-earned money should not go to support a grimy, manipulative agency that preys on helpless animals and unsuspecting owners.

0
★☆☆☆☆

Shame on you, Mitchell Mill!

My experience:
1) The dog that I had visited with and agreed to adopt was sick, but they assured me she was recovering.
2) When I went to take that dog home they told me that she would instead be adopted out to someone who had filled out an ONLINE APPLICATION for the dog hours before I had filled out my IN-PERSON application. The person who received the dog had not even met her. -- THAT'S SOME RESPONSIBLE MATCHING!
3) I asked to visit with another dog and was told that he could not be socialized. He was 3 months old.... Isn't that a little like saying a 3 year old will never learn to read?
4) After almost having to BEG to see the dog, I finally was able to visit with him and discovered that he was incredibly sick - they told me it was a respiratory infection. That was only ONE of the problems. He also had (unbeknownst to me) demodectic mange. I can only imagine how many other animals also suffered from it, especially considering the FILTHY atmosphere.
5) I had to pay for the remaining respiratory medicine. If I had adopted him a week later, I wouldn't have had to buy his leftover prescription. Instead, I had to pay for multiple visits to another vet - 3 MONTHS OF WEEKLY VISITS to treat his skin INFECTION.

I have never had such a terrible interaction with a veterinary hospital/"rescue" group. I have adopted another animal from the Wake County SPCA (sickly, as well) and that experience was wonderful. I was fully informed of that animal's medical conditions (full disclosure) and was happy to provide a donation.

I honestly believe that Mitchell Mill is just that - a Mill:
"A process, agency, or institution that operates in a routine way or turns out products in the manner of a factory."

In other words, they don't see homeless animals and compassionate people - they see dollar signs. I wish I could sell my soul to the devil and pump out sick homeless animals for cash. But instead, I think I'll curl up with my loving animals, contented by the fact that I actually care.

I have warned all my friends and family members of this company's shady motives, and I hope to deter anyone else out there from having to experience a terrible adoption process. Using animals for profit is shameful, disgusting, and base. I can only hope the recession will help shut this place down, as our hard-earned money should not go to support a grimy, manipulative agency that preys on helpless animals and unsuspecting owners.

Pros: All bitterness aside, there are NO pros.

Cons: Financially driven and motivated. Ignorant. Heartless. Dirty

.

Shame on you, Mitchell Mill!

My experience:
1) The dog that I had visited with and agreed to adopt was sick, but they assured me she was recovering.
2) When I went to take that dog home they told me that she would instead be adopted out to someone who had filled out an ONLINE APPLICATION for the dog hours before I had filled out my IN-PERSON application. The person who received the dog had not even met her. -- THAT'S SOME RESPONSIBLE MATCHING!
3) I asked to visit with another dog and was told that he could not be socialized. He was 3 months old.... Isn't that a little like saying a 3 year old will never learn to read?
4) After almost having to BEG to see the dog, I finally was able to visit with him and discovered that he was incredibly sick - they told me it was a respiratory infection. That was only ONE of the problems. He also had (unbeknownst to me) demodectic mange. I can only imagine how many other animals also suffered from it, especially considering the FILTHY atmosphere.
5) I had to pay for the remaining respiratory medicine. If I had adopted him a week later, I wouldn't have had to buy his leftover prescription. Instead, I had to pay for multiple visits to another vet - 3 MONTHS OF WEEKLY VISITS to treat his skin INFECTION.

I have never had such a terrible interaction with a veterinary hospital/"rescue" group. I have adopted another animal from the Wake County SPCA (sickly, as well) and that experience was wonderful. I was fully informed of that animal's medical conditions (full disclosure) and was happy to provide a donation.

I honestly believe that Mitchell Mill is just that - a Mill:
"A process, agency, or institution that operates in a routine way or turns out products in the manner of a factory."

In other words, they don't see homeless animals and compassionate people - they see dollar signs. I wish I could sell my soul to the devil and pump out sick homeless animals for cash. But instead, I think I'll curl up with my loving animals, contented by the fact that I actually care.

0
★☆☆☆☆

Shame on you, Mitchell Mill!

My experience:
1) The dog that I had visited with and agreed to adopt was sick, but they assured me she was recovering.
2) When I went to take that dog home they told me that she would instead be adopted out to someone who had filled out an ONLINE APPLICATION for the dog hours before I had filled out my IN-PERSON application. The person who received the dog had not even met her. -- THAT'S SOME RESPONSIBLE MATCHING!
3) I asked to visit with another dog and was told that he could not be socialized. He was 3 months old.... Isn't that a little like saying a 3 year old will never learn to read?
4) After almost having to BEG to see the dog, I finally was able to visit with him and discovered that he was incredibly sick - they told me it was a respiratory infection. That was only ONE of the problems. He also had (unbeknownst to me) demodectic mange. I can only imagine how many other animals also suffered from it, especially considering the FILTHY atmosphere.
5) I had to pay for the remaining respiratory medicine. If I had adopted him a week later, I wouldn't have had to buy his leftover prescription. Instead, I had to pay for multiple visits to another vet - 3 MONTHS OF WEEKLY VISITS to treat his skin INFECTION.

I have never had such a terrible interaction with a veterinary hospital/"rescue" group. I have adopted another animal from the Wake County SPCA (sickly, as well) and that experience was wonderful. I was fully informed of that animal's medical conditions (full disclosure) and was happy to provide a donation.

I honestly believe that Mitchell Mill is just that - a Mill:
"A process, agency, or institution that operates in a routine way or turns out products in the manner of a factory."

In other words, they don't see homeless animals and compassionate people - they see dollar signs. I wish I could sell my soul to the devil and pump out sick homeless animals for cash. But instead, I think I'll curl up with my loving animals, contented by the fact that I actually care.

Pros: All bitterness aside, there are NO pros.

Cons: Financially driven and motivated. Ignorant. Heartless. Dirty

.

I can't write enough nice things about this place. Dr. Covington & her staff have literally been life-savers for my beloved 11 year-old cat. I had always been pleased with my previous vet until my cat developed megacolon. After many painful and trying visits for the big cat; a lot of expense and medications that didn't fix the problem, my former vet suggested putting him to sleep. I sought a second opinion at Mitchell Mill and Dr. Covington suggested a special diet and another medication that was less expensive and saved my cat's life. I've never felt a test was suggested that wasn't needed. They truly care about animals. You can tell the staff is busy at times, but they are always nice. Have treated me and my pet with great respect always. They have a customer and patient for life.

5
★★★★★

I can't write enough nice things about this place. Dr. Covington & her staff have literally been life-savers for my beloved 11 year-old cat. I had always been pleased with my previous vet until my cat developed megacolon. After many painful and trying visits for the big cat; a lot of expense and medications that didn't fix the problem, my former vet suggested putting him to sleep. I sought a second opinion at Mitchell Mill and Dr. Covington suggested a special diet and another medication that was less expensive and saved my cat's life. I've never felt a test was suggested that wasn't needed. They truly care about animals. You can tell the staff is busy at times, but they are always nice. Have treated me and my pet with great respect always. They have a customer and patient for life.

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2 out of 2 people found this review helpful.

.

Started vaccines way too young (5 weeks age!) and neutered too young per my current vet. I had difficulty getting them to fax records, then the ID description didn't match my pup, I adopted via a neighboring county's rescue program, and commend their efforts. But compromising my pup's health early on is a poor standard to set for the pets they adopt out! I trust my current vet's experience, research, and advice, and they are always good about honesty with me. They will wait to further vaccinate and informed me of some of the predisposed conditions my pup may get and how to observe and prevent them as much as possible, all due to early and over-vaccinating, and neutering too early, affecting appropriate organ, bone, and muscle development! And Mitchell Mill included nutrition advice that is very old school, pet food industry recommendation. My vet placed my pup on high protein, high bioavailability and digestibility immediately.
I can't review on their exam thoroughness or facility, but with the mentioned shortsights I don't want to patron them either.

1
★★☆☆☆

Started vaccines way too young (5 weeks age!) and neutered too young per my current vet. I had difficulty getting them to fax records, then the ID description didn't match my pup, I adopted via a neighboring county's rescue program, and commend their efforts. But compromising my pup's health early on is a poor standard to set for the pets they adopt out! I trust my current vet's experience, research, and advice, and they are always good about honesty with me. They will wait to further vaccinate and informed me of some of the predisposed conditions my pup may get and how to observe and prevent them as much as possible, all due to early and over-vaccinating, and neutering too early, affecting appropriate organ, bone, and muscle development! And Mitchell Mill included nutrition advice that is very old school, pet food industry recommendation. My vet placed my pup on high protein, high bioavailability and digestibility immediately.
I can't review on their exam thoroughness or facility, but with the mentioned shortsights I don't want to patron them either.

Pros: Non-profit rescue work with County Animal Control!

Cons: Poor health protocol, poor communication

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Some of the services I've gotten for my dog seemed to cost a little more than average. Also, they don't seem to quite update their computer system all the time so my dog's records indicated she's behind on her some of her vaccinations/tests and such, even when we have been in for them.

A few times, I also felt like they suggested some testing, etc. that wasn't necessary.

The doctor and staff are nice, though, and it's close to my house so we keep going there.

3
★★★☆☆

Some of the services I've gotten for my dog seemed to cost a little more than average. Also, they don't seem to quite update their computer system all the time so my dog's records indicated she's behind on her some of her vaccinations/tests and such, even when we have been in for them.

A few times, I also felt like they suggested some testing, etc. that wasn't necessary.

The doctor and staff are nice, though, and it's close to my house so we keep going there.

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It's nice to foster animals, but there is a whole zoo loose in the office, and the workers don't clean up after these animals when they urinate on the wood floors, even if you politely point out a dog urinating on the floor; hence the smell.

Knowing they have dogs for adoption, I went in and was only shown 1 dog, which the brought out to me while others were kept hidden. Poor thing had not been bathed and still had obvious parasites. And that's the dog they WOULD show me. The adoption fee was $250, which seemed high for a still parasite-infested dog.

1
★★☆☆☆

It's nice to foster animals, but there is a whole zoo loose in the office, and the workers don't clean up after these animals when they urinate on the wood floors, even if you politely point out a dog urinating on the floor; hence the smell.

Knowing they have dogs for adoption, I went in and was only shown 1 dog, which the brought out to me while others were kept hidden. Poor thing had not been bathed and still had obvious parasites. And that's the dog they WOULD show me. The adoption fee was $250, which seemed high for a still parasite-infested dog.

Pros: Great location

Cons: Dirty

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I can't speak about their hospital services, but about their day care, avoid it if you can, especially if your pet has special needs. For example, our pet has food allergies, and we took our pet to Mitchell Mill for them to day care. Along with our pet, we dropped off the special food she requires separated into strict portions for each meal. Not only did the caregivers skip two meals, but from her stool we noticed our pet was fed or allowed to eat other food and/or treats. We are almost certain these foods caused our pet to suffer allergic reactions for 3 weeks immediately afterwards. Needless to say, we're disappointed the caregivers at Mitchell Mill neglected to follow our explicit directions, even after we discussed them three times - over e-mail, in person, and in a written note we included with our pet and her food. Hopefully, it was all an accident, but I hope they pay more attention to their customers' needs. If not, they could cause more harm to our beloved pets.

1
★★☆☆☆

I can't speak about their hospital services, but about their day care, avoid it if you can, especially if your pet has special needs. For example, our pet has food allergies, and we took our pet to Mitchell Mill for them to day care. Along with our pet, we dropped off the special food she requires separated into strict portions for each meal. Not only did the caregivers skip two meals, but from her stool we noticed our pet was fed or allowed to eat other food and/or treats. We are almost certain these foods caused our pet to suffer allergic reactions for 3 weeks immediately afterwards. Needless to say, we're disappointed the caregivers at Mitchell Mill neglected to follow our explicit directions, even after we discussed them three times - over e-mail, in person, and in a written note we included with our pet and her food. Hopefully, it was all an accident, but I hope they pay more attention to their customers' needs. If not, they could cause more harm to our beloved pets.

 

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