Kathy's Shoe Shop

★★★★☆
  • 221 Tallywood Shopping Ctr

    Fayetteville, NC 28303

    Map & Directions
  • 910-484-8424

About Kathy's Shoe Shop

Details
Hours
Mon - Thu, 10am - 6pm; Fri, noon - 5:30pm; Sat, 9am - 2pm; Sun, closed

Shopping

Shopping
More choices in Fayetteville:
Resultset_next

Leather Boutique INC

1350 E Joyce Blvd Fayetteville, AR

Resultset_next

Clardy's Cobbler Shoppe

416 N College Ave Fayetteville, AR

3.5 4
Hi! Sign in to let us know how Kathy's Shoe Shop was?
Write a Review
.

would DEFINITELY NOT recommend this shop to anyone! My mother & I have been longtime customers of this shop (over 12 years or so) and yesterday, (12/22/10); I had the MOST EXTREME CASE of HORRIBLE CUSTOMER SERVICE EVER! The owner, Kathy, had the worst reaction to a simple mistake on my part-I forgot my claim ticket. Basically, she began to raise her voice & flex her vocal 'muscle' at me for something that I'm sure was not a Capital Offense. Then she 'barked' at me "Well! What is the name!?!" at which I responded "No... I will not be spoken to like that" & proceeded to gather the shoes & purse off the counter that I was dropping off as well. At this point, she starts yelling at me to "Get Out !" of her store. I asked her "Aren't you supposed to be the owner of this store?" to which she replied (still yelling)-"Supposed to be??? I Am The Owner of this Store!" as she was still motioning for me to exit the store. What kind of Customer Service is that? Who treats customers like that?

1
★☆☆☆☆

would DEFINITELY NOT recommend this shop to anyone! My mother & I have been longtime customers of this shop (over 12 years or so) and yesterday, (12/22/10); I had the MOST EXTREME CASE of HORRIBLE CUSTOMER SERVICE EVER! The owner, Kathy, had the worst reaction to a simple mistake on my part-I forgot my claim ticket. Basically, she began to raise her voice & flex her vocal 'muscle' at me for something that I'm sure was not a Capital Offense. Then she 'barked' at me "Well! What is the name!?!" at which I responded "No... I will not be spoken to like that" & proceeded to gather the shoes & purse off the counter that I was dropping off as well. At this point, she starts yelling at me to "Get Out !" of her store. I asked her "Aren't you supposed to be the owner of this store?" to which she replied (still yelling)-"Supposed to be??? I Am The Owner of this Store!" as she was still motioning for me to exit the store. What kind of Customer Service is that? Who treats customers like that?

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Best place in NC for getting luggage repaired.

2
★★★★☆

Best place in NC for getting luggage repaired.

Pros: Can repair a variety of brands

.

had my favorite high heal shoes repaired here and they are good as new. I have few pair of heal that fit me well, so it was really important that my favorite were fixed and they did great

4
★★★★☆

had my favorite high heal shoes repaired here and they are good as new. I have few pair of heal that fit me well, so it was really important that my favorite were fixed and they did great

Was this review helpful to you?
Ratings_icons Ratings_icons

.

My shoes look like a brand new pair! I love my evening dress shoes, and have had them for many years. When the heel came off I thought they were doomed. Kathy's fixed them up and the price was right! I would recommend to all!

5
★★★★★

My shoes look like a brand new pair! I love my evening dress shoes, and have had them for many years. When the heel came off I thought they were doomed. Kathy's fixed them up and the price was right! I would recommend to all!

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used Kathy's Shoe Shop, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review