Verizon

★★☆☆☆
  • 1720 E Dixon Blvd

    Shelby, NC 28152

    Map & Directions
  • 704-482-8255

About Verizon

Categories
  • Cell Phones
  • Consumer Electronics Stores
Details
  • Phone Equipment
Hours
M-Sa 10am-8pm, Su 12pm-6pm
Languages
  • English

Communications & Utilities

Communications & Utilities
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T-Mobile

1105 E Dixon Blvd Shelby, NC

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At&t Mobility

1625-4 E. Dixon Blvd. Shelby, AL

2.0 3
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This store has MAJOR customer service issues! I have had NOTHING but PROBLEMS with this store! I have tried ordering replacement phones and the wrong ones were ordered! Just recently I visited the store with a technical issue and shortly after I left, my phone was disconnected...Turns out that they gave my number to another customer who was getting a new line while I was there! After almost an hour it was resolved over the phone with a call to their 800 number. This was only after I was told that they didn't want to disrupt the new customer's service and I would have to wait for them to get a hold of that customer! I would NOT recommend this store to my WORST ENEMY!!!!

1
★☆☆☆☆

This store has MAJOR customer service issues! I have had NOTHING but PROBLEMS with this store! I have tried ordering replacement phones and the wrong ones were ordered! Just recently I visited the store with a technical issue and shortly after I left, my phone was disconnected...Turns out that they gave my number to another customer who was getting a new line while I was there! After almost an hour it was resolved over the phone with a call to their 800 number. This was only after I was told that they didn't want to disrupt the new customer's service and I would have to wait for them to get a hold of that customer! I would NOT recommend this store to my WORST ENEMY!!!!

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Shelby's Verizon Wireless store's customer service stinks!!!! They are the most unhelpful people!! They will tell you one thing on the phone to get you to come in and then tell you something different once you're in the store. Also, prominent people who know the manager get preferential treatment, fees waived, etc.

PROS: none!
CONS: all

1
★☆☆☆☆

Shelby's Verizon Wireless store's customer service stinks!!!! They are the most unhelpful people!! They will tell you one thing on the phone to get you to come in and then tell you something different once you're in the store. Also, prominent people who know the manager get preferential treatment, fees waived, etc.

PROS: none!
CONS: all

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.

This is a great company if you are looking for a cell phone, they offer excellent coverage. I do think their prices are a little expensive for the phones and the packages, but it is a great store and nice employees.

4
★★★★☆

This is a great company if you are looking for a cell phone, they offer excellent coverage. I do think their prices are a little expensive for the phones and the packages, but it is a great store and nice employees.

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Message from Verizon

Verizon is one of the largest communication technology companies in the world.

Every day, we connect millions of people, companies and communities with our powerful technology. We’re using our award-winning networks to make breakthroughs in interactive entertainment, digital media, the Internet of Things and broadband services for customers. Whatever the future looks like, whatever the digital world promises, we will deliver. 

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