Pool By Design

★★★★★
  • 217 Fairwood Ave

    Charlotte, NC 28203

    Map & Directions
  • 704-333-7446

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Home Construction & Remodeling

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So it turns out that T Parrot & Vaugnn are the same person. \r
\r
I am told by the computer experts that I should not directly confront a consumer who writes a bad review about our company or work. As much as I want to defend ourselves

3
★★★★★

So it turns out that T Parrot & Vaugnn are the same person. \r
\r
I am told by the computer experts that I should not directly confront a consumer who writes a bad review about our company or work. As much as I want to defend ourselves

.

Response to Scott C.\r
Building a pool for Scott & Michelle Guice was no cakewalk for Pool by Design either. A hard, stressful process. \r
\r
I offered more than once to cancel the contract & let him have someone else complete the job but

3
★★★★★

Response to Scott C.\r
Building a pool for Scott & Michelle Guice was no cakewalk for Pool by Design either. A hard, stressful process. \r
\r
I offered more than once to cancel the contract & let him have someone else complete the job but

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We have not had great experiences the previous times we have resurfaced our pool, nor with redoing our deck. NOT the case with Pools By Design! From the planning stage all the way thru to completion, our experience was excellent! They were

3
★★★★★

We have not had great experiences the previous times we have resurfaced our pool, nor with redoing our deck. NOT the case with Pools By Design! From the planning stage all the way thru to completion, our experience was excellent! They were

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John O. We do not know who you are but if we can help you with your problem we will be happy to do so. please call us. We always look after our customers. We also help people who are not our customers.

3
★★★★★

John O. We do not know who you are but if we can help you with your problem we will be happy to do so. please call us. We always look after our customers. We also help people who are not our customers.

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Thanks to Simon and his team, our backyard is now a paradise. We interviewed several upper end pool companies, and made our decision primarily based on the quality and beauty of their work, and trust. We trusted Simon and his team to

3
★★★★★

Thanks to Simon and his team, our backyard is now a paradise. We interviewed several upper end pool companies, and made our decision primarily based on the quality and beauty of their work, and trust. We trusted Simon and his team to

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Building a pool with Pool by Design was ABSOLUTELY the worst construction experience I have ever had. I have built 3 homes, 2 commercial offices, and 3 swimming pools. Unless you enjoy being berated and belittled, I cannot recommend

3
★★★★★

Building a pool with Pool by Design was ABSOLUTELY the worst construction experience I have ever had. I have built 3 homes, 2 commercial offices, and 3 swimming pools. Unless you enjoy being berated and belittled, I cannot recommend

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Pool by Design put in our dream pool 3 years ago and we still get compliments about what a wonderful job they did. Our pool has been featured in several local and regional magazines because of their exception workmanship. The contraction

3
★★★★★

Pool by Design put in our dream pool 3 years ago and we still get compliments about what a wonderful job they did. Our pool has been featured in several local and regional magazines because of their exception workmanship. The contraction

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This is the most disappointing company I've ever dealt with. Service is the worst. never a call back. The grill they put in is awful and CHEAP. pool equipment breaks and cheap. I've currently left 8 messages this week with no call

3
★★★★★

This is the most disappointing company I've ever dealt with. Service is the worst. never a call back. The grill they put in is awful and CHEAP. pool equipment breaks and cheap. I've currently left 8 messages this week with no call

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Pool by Design has created me a wonderful back yard from a useless slope. I thought I would have to move to have a pool in a yard but they stepped up to the plate & did everything they claimed they would. My wife & I are thrilled.

3
★★★★★

Pool by Design has created me a wonderful back yard from a useless slope. I thought I would have to move to have a pool in a yard but they stepped up to the plate & did everything they claimed they would. My wife & I are thrilled.

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Poolbydesign took our backyard from average to fabulous. We live in the pool and spa. If you are considering a pool, I would highly recommend them.

2
★★★★★

Poolbydesign took our backyard from average to fabulous. We live in the pool and spa. If you are considering a pool, I would highly recommend them.

Pros: everything..great communication,great quality

Cons: none

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I am a principal in Pool by Design. I have over 30 years experience in building swimming pools. I believe I have forgotten more than my competitors know.
Pool by design cares a great deal about it?s customers.
Pool by design does over 80% of it?s work from customer referrals.
WE CAN & WILL PROVE IT IF YOU GIVE US THE OPPORTUNITY.
This forum is a place for revenge. Anyone can post whatever the want on this web site. We are not notified nor have opportunity to contest the allegations. The web site owners are only interested in selling their product.
They do not care about you or us.
There is always two sides to a story. If these customers had foundation in their complaints they would use consumer protection organizations or courts for actions against us. These bad reviews are unfounded & written to spite.

If you decide, after interviewing us, that we are not the company to trust with your project we will thank you for giving us the opportunity to present our credentials with a natural sanitation unit for your pool. Better than a salt system. $750 value
(One stipulation; you must buy a comparable product within 90 days of our appointment).
Simon N. Spiers.

2
★★★★★

I am a principal in Pool by Design. I have over 30 years experience in building swimming pools. I believe I have forgotten more than my competitors know.
Pool by design cares a great deal about it?s customers.
Pool by design does over 80% of it?s work from customer referrals.
WE CAN & WILL PROVE IT IF YOU GIVE US THE OPPORTUNITY.
This forum is a place for revenge. Anyone can post whatever the want on this web site. We are not notified nor have opportunity to contest the allegations. The web site owners are only interested in selling their product.
They do not care about you or us.
There is always two sides to a story. If these customers had foundation in their complaints they would use consumer protection organizations or courts for actions against us. These bad reviews are unfounded & written to spite.

If you decide, after interviewing us, that we are not the company to trust with your project we will thank you for giving us the opportunity to present our credentials with a natural sanitation unit for your pool. Better than a salt system. $750 value
(One stipulation; you must buy a comparable product within 90 days of our appointment).
Simon N. Spiers.

Pros: There is none better at design, customer service or building. We have inhouse service

Cons: We are not the least expensive but we are the best value

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I was asked to write this review by Pool by Design. I am gladly doing it because I want them to get the praise they deserve. I am recently widowed & moved back to NC from FL where pools are part of the living space. I missed my daily swimming & the sounds of water. What they built me is what I wanted & I am very pleased with the entire process. I felt very comfortable with these professionals & commend them for their work.

2
★★★★★

I was asked to write this review by Pool by Design. I am gladly doing it because I want them to get the praise they deserve. I am recently widowed & moved back to NC from FL where pools are part of the living space. I missed my daily swimming & the sounds of water. What they built me is what I wanted & I am very pleased with the entire process. I felt very comfortable with these professionals & commend them for their work.

Pros: very good service. Nice people to work with

Cons: None

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This is our second pool. We love it. Communication was great. Construction is top notch. process was timely. Will refer to my friends. Good honest hardworking people. I cannot praise enough.

2
★★★★★

This is our second pool. We love it. Communication was great. Construction is top notch. process was timely. Will refer to my friends. Good honest hardworking people. I cannot praise enough.

Pros: Very creative. They make it look easy

Cons: Expensive

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The quality of the work performed was only fair . That is where the praise ends. There was no one to communicate with over several months time. There was poor management when there was management, poor scheduling, most all communication was initiated by the buyer and no official schedule or completion date was given and we were told one could not be given. Not a luxury pool.

Cons: Poor communication, poor scheduling

0
★☆☆☆☆

The quality of the work performed was only fair . That is where the praise ends. There was no one to communicate with over several months time. There was poor management when there was management, poor scheduling, most all communication was initiated by the buyer and no official schedule or completion date was given and we were told one could not be given. Not a luxury pool.

Cons: Poor communication, poor scheduling

Pros: sign you up quickly

Cons: all payment required up front, no owner input allowed once begun

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From the first meeting the service & quality was outstanding and has yet to finish.
Our pool is beautiful; our back yard is now the favorite room in our home for the whole family.
This is not our first pool but it is by far the best. I would recommend these people without hesitation.
The words that come to mind are, creative, professional, compassionate and understanding.
Best home addition we ever bought. Buy with confidence.

2
★★★★★

From the first meeting the service & quality was outstanding and has yet to finish.
Our pool is beautiful; our back yard is now the favorite room in our home for the whole family.
This is not our first pool but it is by far the best. I would recommend these people without hesitation.
The words that come to mind are, creative, professional, compassionate and understanding.
Best home addition we ever bought. Buy with confidence.

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The quality of the work performed was very good but almost all of the work was done by subcontractors. That is where the praise ends. There was poor management when there was management, poor scheduling, most all communication was initiated by the buyer and no official schedule or completion date was given and we were told one could not be given.

0
★☆☆☆☆

The quality of the work performed was very good but almost all of the work was done by subcontractors. That is where the praise ends. There was poor management when there was management, poor scheduling, most all communication was initiated by the buyer and no official schedule or completion date was given and we were told one could not be given.

Cons: Poor communication, poor scheduling

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