Kay's Hallmark

★★★☆☆
  • 4215 University Dr

    Durham, NC 27707

    Map & Directions
  • 919-489-3049

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3.0 1
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I love the selection of fun things in this shop. BUT, I have had 2 problems there. I earned a $2 off coupon at that store for filling out an online survey about my shopping experience there. When I went to use it to pay for my next purchase the lady told me I couldn't since the item I was buying was already on sale. That makes no sense to me since I consider the coupon a way to pay for my purchase, not a discount off the item.
The next time I went to the store, I was ready to pay, but no worker in site. I walked around, nobody. Then I heard the phone ring and realized the worker was in a back room. Never came out! i got mad, left my item on the counter and walked out. Frustrating place.

3
★★★☆☆

I love the selection of fun things in this shop. BUT, I have had 2 problems there. I earned a $2 off coupon at that store for filling out an online survey about my shopping experience there. When I went to use it to pay for my next purchase the lady told me I couldn't since the item I was buying was already on sale. That makes no sense to me since I consider the coupon a way to pay for my purchase, not a discount off the item.
The next time I went to the store, I was ready to pay, but no worker in site. I walked around, nobody. Then I heard the phone ring and realized the worker was in a back room. Never came out! i got mad, left my item on the counter and walked out. Frustrating place.

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