Deck's By All Means

★★★★☆
  • 1208 Kingston Ridge Rd

    Cary, NC 27511

    Map & Directions
  • 919-388-7886

About Deck's By All Means

Categories
  • Hardware
Details
  • Patio Enclosures
  • Patio & Deck Cleaning & Restoration
Hours
M-F 8am-5pm, Sa-Su Closed
Special Offer
Call today
Payment Options
  • Cash
  • Check

Home & Garden

Home & Garden
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From start to finish this job took way too long, and we definitely over paid for the quality of work we were provided with. I have only had my deck for a year and a half and it looks like its 20 years old! After only six months I had boards that were warped so badly i wouldn't let anybody walk down the stairs in fear of them tripping. Bob has a two man crew so he stretches himself very thin between jobs. For the price of his services your job should be top priority. I can guarantee you it will not be. Speaking to Bob about any problems he is very rude and dismissive. He has even yelled and cussed at me twice now on the phone when trying to get my problems resolved. Both, Bob and his employees have agreed that the deck looks terrible, but making repairs are not a priority because he has already taken my money. Our lumber sat in the yard for months unprotected before being used. It has not held up well at all. The quality of the materials and services are sub par. The boards are extremely warped, cracked, and faded. The corner boards which now have had to be replaced twice (by Bob) still do not line up and have big gaps between them. The main support beams of the deck are held up with nails instead of bolts, which are required for inspection, are now loose and the beams are beginning to sag. There are two areas of the deck where the flooring boards do not line up, which is just laziness and poor planning on Bob's part. The door frame of the screened in porch is severley warped and causes issues with the door functionality. The screened in porch has a considerable space between it and the house where there is no screening on the floor which allows bugs to come in, thus defeating the purpose of having a screened in porch. The screen around the porch is very loose and sagging. Bob even came out and said he was surprised the screen looked this bad and in all his years he's never seen this, but he wont fix it. The hand rails are warped and crooked all the way down. The columns on the front porch are not level and look terrible. The pickets in the deck have come loose and have fallen out. The deck rails do not run all the way up to the edge of the house. When making complaints to Bob about his work and reminding him that he told us we have a warranty, I was put on the "back burner" and told that I would just have to wait. Bob has sent his employees out twice to make repairs. The first time he sent a brand new employee who had just started with him and the guy admitted he had no clue what he was doing. This was after months of waiting and being told I am just too busy to come by and fix it right now. Again, not being a priority. The days Bob is not busy are rain days, and that's when he wants to send his guys out to make repairs. The new boards were put on, stained, then rained on. This has caused the stain to not dry correctly. It does not match the rest of the deck and now the deck has different color boards throughout. It looks terrible! When changing one of my top rails the new board cracked from one end to the other immediately, I told bob i was not excepting this and for him to put a new non cracked board up, the cracked unstained board is still there 2 months later. Bob and his employees are very unprofessional while performing their work. They leave trash and cigarette butts all over the yard. They smoke pot while working. They left the job early everyday, not before cracking that first beer though for the ride home, (approx 2:00- 3:00 in the afternoon) which prolonged the job even more. I strongly recommend whoever is considering using Decks by all means that you come by my home and look at my deck, unless you don't mind wasting your hard earned money on a drunk, drug addict who doesn't care about quality work. I would be more than happy to show anyone my deck anytime so you can see for yourself why you should not contact Bob Means to do any work for you. It is a waste of your time and money. Use the other guy! PS, I have had other deck contractors come and look and they are all amazed of the poor quality and workmanship and laugh out loud when I tell them it cost me over $30,000 for this.

1
★☆☆☆☆

From start to finish this job took way too long, and we definitely over paid for the quality of work we were provided with. I have only had my deck for a year and a half and it looks like its 20 years old! After only six months I had boards that were warped so badly i wouldn't let anybody walk down the stairs in fear of them tripping. Bob has a two man crew so he stretches himself very thin between jobs. For the price of his services your job should be top priority. I can guarantee you it will not be. Speaking to Bob about any problems he is very rude and dismissive. He has even yelled and cussed at me twice now on the phone when trying to get my problems resolved. Both, Bob and his employees have agreed that the deck looks terrible, but making repairs are not a priority because he has already taken my money. Our lumber sat in the yard for months unprotected before being used. It has not held up well at all. The quality of the materials and services are sub par. The boards are extremely warped, cracked, and faded. The corner boards which now have had to be replaced twice (by Bob) still do not line up and have big gaps between them. The main support beams of the deck are held up with nails instead of bolts, which are required for inspection, are now loose and the beams are beginning to sag. There are two areas of the deck where the flooring boards do not line up, which is just laziness and poor planning on Bob's part. The door frame of the screened in porch is severley warped and causes issues with the door functionality. The screened in porch has a considerable space between it and the house where there is no screening on the floor which allows bugs to come in, thus defeating the purpose of having a screened in porch. The screen around the porch is very loose and sagging. Bob even came out and said he was surprised the screen looked this bad and in all his years he's never seen this, but he wont fix it. The hand rails are warped and crooked all the way down. The columns on the front porch are not level and look terrible. The pickets in the deck have come loose and have fallen out. The deck rails do not run all the way up to the edge of the house. When making complaints to Bob about his work and reminding him that he told us we have a warranty, I was put on the "back burner" and told that I would just have to wait. Bob has sent his employees out twice to make repairs. The first time he sent a brand new employee who had just started with him and the guy admitted he had no clue what he was doing. This was after months of waiting and being told I am just too busy to come by and fix it right now. Again, not being a priority. The days Bob is not busy are rain days, and that's when he wants to send his guys out to make repairs. The new boards were put on, stained, then rained on. This has caused the stain to not dry correctly. It does not match the rest of the deck and now the deck has different color boards throughout. It looks terrible! When changing one of my top rails the new board cracked from one end to the other immediately, I told bob i was not excepting this and for him to put a new non cracked board up, the cracked unstained board is still there 2 months later. Bob and his employees are very unprofessional while performing their work. They leave trash and cigarette butts all over the yard. They smoke pot while working. They left the job early everyday, not before cracking that first beer though for the ride home, (approx 2:00- 3:00 in the afternoon) which prolonged the job even more. I strongly recommend whoever is considering using Decks by all means that you come by my home and look at my deck, unless you don't mind wasting your hard earned money on a drunk, drug addict who doesn't care about quality work. I would be more than happy to show anyone my deck anytime so you can see for yourself why you should not contact Bob Means to do any work for you. It is a waste of your time and money. Use the other guy! PS, I have had other deck contractors come and look and they are all amazed of the poor quality and workmanship and laugh out loud when I tell them it cost me over $30,000 for this.

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We hired Decks By All Means after receiving several estimates from other reputable companies in Cary. Bob's quote (the owner of Decks By All Means) was competitive yet still included all of the features we wanted. Bob and his crew handled the demolition of our old deck as well as the construction of the new deck and huge screened in porch. The craftsmanship is top notch and the quote included painting/staining and all the finishing work. What Bob considers standard many competitors were considering upgrades/add-ons and obviously wanted more money. We are very pleased we selected Decks by All Means and would recommend them to neighbors, friends and family. Sean H.

5
★★★★★

We hired Decks By All Means after receiving several estimates from other reputable companies in Cary. Bob's quote (the owner of Decks By All Means) was competitive yet still included all of the features we wanted. Bob and his crew handled the demolition of our old deck as well as the construction of the new deck and huge screened in porch. The craftsmanship is top notch and the quote included painting/staining and all the finishing work. What Bob considers standard many competitors were considering upgrades/add-ons and obviously wanted more money. We are very pleased we selected Decks by All Means and would recommend them to neighbors, friends and family. Sean H.

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I had three separate companies provide estimates for the exact same deck. When Bob Means came out to give me an estimate his figures were significantly lower than the other two for the exact same product. They had my deck built in literally a few days and it is absolutely gorgeous!! They do top quality work in a very efficient manner for a reasonable amount of money. I highly recommend Decks By All Means.

5
★★★★★

I had three separate companies provide estimates for the exact same deck. When Bob Means came out to give me an estimate his figures were significantly lower than the other two for the exact same product. They had my deck built in literally a few days and it is absolutely gorgeous!! They do top quality work in a very efficient manner for a reasonable amount of money. I highly recommend Decks By All Means.

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Message from Deck's By All Means

Deck's By All Means has been in business for over 25 years. We specialize in custom decks, screen enclosures, sunrooms, and many others! You will not be disappointed with our world-class craftsmanship.



A+ BBB member

25 years running

Top of Angie's List

Over 25 years experience.

Yext PowerListings

 

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