Cross Creek Urgent Care

★★★★☆

About Cross Creek Urgent Care

Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED

Health & Medical

Health & Medical
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Excellent Doctor, laid back and down to earth, reallly listens to your concerns and takes you thoughts into consideration when evaluating your condtion. I have used this doctor for over a year now, I have even switched my daughters over to his care as well. I would difinetly recommend and have preivously recommended him to my friends and some are now currently his patients as well.
This is not just an Urgent Care Clinic it is also a Family Practice, so the people complaining about the longer wait time were obviously Urgent Care Clinic users not everyday patients. You should be gratful for a 1.5 hour wait instead of the normal 4-5 hour emergancy room wait!

5
★★★★★

Excellent Doctor, laid back and down to earth, reallly listens to your concerns and takes you thoughts into consideration when evaluating your condtion. I have used this doctor for over a year now, I have even switched my daughters over to his care as well. I would difinetly recommend and have preivously recommended him to my friends and some are now currently his patients as well.
This is not just an Urgent Care Clinic it is also a Family Practice, so the people complaining about the longer wait time were obviously Urgent Care Clinic users not everyday patients. You should be gratful for a 1.5 hour wait instead of the normal 4-5 hour emergancy room wait!

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I have been with them for almost 2 years. I don't get sick very often so this place works out. I'st clean, the staff is nice, and the Drs listen. I get appointments fairly quickly and seen within 15 minutes.

3
★★★☆☆

I have been with them for almost 2 years. I don't get sick very often so this place works out. I'st clean, the staff is nice, and the Drs listen. I get appointments fairly quickly and seen within 15 minutes.

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I go there because Bragg can't see me in the Clinics due to overload, I really have only beena patient for a very short time. I have only ben to Cross Creek twice ~ so far so good. They seem ok. My only complaint is it's not as clean as I would like it to be in there. That back room where they draw blood scares me, it had dishes in the sink where the medical instruments were. I have been to worse. The PA that saw me seemed nice and willing to listen. The office staff seems ok. Sorry you had a bad experience.

3
★★★☆☆

I go there because Bragg can't see me in the Clinics due to overload, I really have only beena patient for a very short time. I have only ben to Cross Creek twice ~ so far so good. They seem ok. My only complaint is it's not as clean as I would like it to be in there. That back room where they draw blood scares me, it had dishes in the sink where the medical instruments were. I have been to worse. The PA that saw me seemed nice and willing to listen. The office staff seems ok. Sorry you had a bad experience.

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I don't normally review places like this, but I thought anyone thinking of going here should know... it's true they can get you in quickly to see you; I switched from my previous doctor so that I wouldn't have to wait a month or more to be seen. But the service is terrible; everytime I've been in there, the doctor doesn't want to hear out my problems (he's talked OVER my voice!), but just wants to prescribe me a handful of medication I don't need and send me away claiming that I don't know what I'm talking about because I haven't been to medical school. The last time I didn't even get to see the doctor but instead his apprentice or something who kept going in and out of the room to talk to the actual doctor about what I was saying because the doctor was too busy or something, plus they didn't see me in "first come, first serve order"... I was aware that they took several patients who came in after I had been called, so I spent over 2 hours in a back room sitting around doing nothing. Right now I'm still waiting around to see if he'll actually refer me to a gastroenterologist as promised... over a month ago, I came to him complaining about abdominal pains and I thought I might have gallstones, but apparantly being as I'm not a doctor I don't know what I'm talking about, so he sent me away with an antibiotic that didn't do anything. I got a doctor at a different place to refer me to have an abdominal ultrasound done, and I do in fact have gallstones and need them removed, but apparantly I have to suffer a bit more until the doctor finally decides he wants to bother with sending the referral to someone who could actually help me out. Utterly ridiculous.

1
★☆☆☆☆

I don't normally review places like this, but I thought anyone thinking of going here should know... it's true they can get you in quickly to see you; I switched from my previous doctor so that I wouldn't have to wait a month or more to be seen. But the service is terrible; everytime I've been in there, the doctor doesn't want to hear out my problems (he's talked OVER my voice!), but just wants to prescribe me a handful of medication I don't need and send me away claiming that I don't know what I'm talking about because I haven't been to medical school. The last time I didn't even get to see the doctor but instead his apprentice or something who kept going in and out of the room to talk to the actual doctor about what I was saying because the doctor was too busy or something, plus they didn't see me in "first come, first serve order"... I was aware that they took several patients who came in after I had been called, so I spent over 2 hours in a back room sitting around doing nothing. Right now I'm still waiting around to see if he'll actually refer me to a gastroenterologist as promised... over a month ago, I came to him complaining about abdominal pains and I thought I might have gallstones, but apparantly being as I'm not a doctor I don't know what I'm talking about, so he sent me away with an antibiotic that didn't do anything. I got a doctor at a different place to refer me to have an abdominal ultrasound done, and I do in fact have gallstones and need them removed, but apparantly I have to suffer a bit more until the doctor finally decides he wants to bother with sending the referral to someone who could actually help me out. Utterly ridiculous.

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I love Cross Creek's customer service, they are so polite. I went in for a routine physical and was in and out in no time. The receptionist Ms. Reid even gave my little girl a lolly pop after she received her annual shots. I would refer Cross Creek to anyone. THANK YOU CROSS CREEK.

5
★★★★★

I love Cross Creek's customer service, they are so polite. I went in for a routine physical and was in and out in no time. The receptionist Ms. Reid even gave my little girl a lolly pop after she received her annual shots. I would refer Cross Creek to anyone. THANK YOU CROSS CREEK.

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I have been going to the Cross Creek urgent Care & Fam. Practice for about two years. I have never had to wait long for my appointment or even if I walked without an appointment for an illness. They have always treated me and my family with kindness and respect. I highly recommend their services to anyone, and being a nurse myself that is a huge compliment!

5
★★★★★

I have been going to the Cross Creek urgent Care & Fam. Practice for about two years. I have never had to wait long for my appointment or even if I walked without an appointment for an illness. They have always treated me and my family with kindness and respect. I highly recommend their services to anyone, and being a nurse myself that is a huge compliment!

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I went with my sister and her daughter as my niece had been having really bad stomach pains and vomiting and all that. We were there waiting for almost 2 hours. They need some manners in customer service. The doctor was good once we got in and gave her an injection to calm her stomach. If it were an emergency I would go to a hospital. The reception people were curt and crabby.

3
★★★☆☆

I went with my sister and her daughter as my niece had been having really bad stomach pains and vomiting and all that. We were there waiting for almost 2 hours. They need some manners in customer service. The doctor was good once we got in and gave her an injection to calm her stomach. If it were an emergency I would go to a hospital. The reception people were curt and crabby.

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They were okay. The wait was about 1.5 hours and i was not ready for that but the service was good. The receptionist was a little snotty but the Office manager set her straight. They stitched my son up and sent us on out way. I do have to add that I did not feel like they " cared" we were just money to them. But the Dr was competent and they did give my child the correct medicine.

3
★★★☆☆

They were okay. The wait was about 1.5 hours and i was not ready for that but the service was good. The receptionist was a little snotty but the Office manager set her straight. They stitched my son up and sent us on out way. I do have to add that I did not feel like they " cared" we were just money to them. But the Dr was competent and they did give my child the correct medicine.

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