Firetower Animal Clinic

★★★☆☆
  • 650 E Fire Tower Rd # A

    Winterville, NC 28590

    Map & Directions
  • 252-830-3800

About Firetower Animal Clinic

Hours
Mon-Fri 7:30am-6pm, Sat 7:30am-12am

Pets & Animals

Pets & Animals
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Honestly I don't think I could live without this vet! My dog is almost 11 now and has been going here since I was a freshman at ECU, he has seen all three doctors but Dr. Hubbard has been his regular doctor for years now. She is always available to us when we need her, very kind, gentle, and you can tell that she cares about each and every pet she sees. I graduated in May 2009 and now work and live around Cary and I have still continued bringing my dog here ever since. The staff and doctor are very understanding of our distance and has been available by phone and e-mail any time I've had questions, which has come up a lot the past few weeks since my dog has gotten older. I completely trust her judgment and am so grateful for her time that she has given both me and my baby. If you are looking for a vet for your pet I highly recommend coming here and asking for Dr. Hubbard or Dr. Medhus, both have been more than wonderful to my baby and I plan to continue bringing my dog here and any future pet that I have.

5
★★★★★

Honestly I don't think I could live without this vet! My dog is almost 11 now and has been going here since I was a freshman at ECU, he has seen all three doctors but Dr. Hubbard has been his regular doctor for years now. She is always available to us when we need her, very kind, gentle, and you can tell that she cares about each and every pet she sees. I graduated in May 2009 and now work and live around Cary and I have still continued bringing my dog here ever since. The staff and doctor are very understanding of our distance and has been available by phone and e-mail any time I've had questions, which has come up a lot the past few weeks since my dog has gotten older. I completely trust her judgment and am so grateful for her time that she has given both me and my baby. If you are looking for a vet for your pet I highly recommend coming here and asking for Dr. Hubbard or Dr. Medhus, both have been more than wonderful to my baby and I plan to continue bringing my dog here and any future pet that I have.

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This is the worst vet in town. The people working the front desk act like they are doing you a favor. Also, you can sit there for hours waiting to be "fit in" just for a vet to look at your dogs ear. I know , it happened to me. I waited 3 hours, and finally get up and left on a saturday. There were only about 2 other people in their waiting and being seen. Just to look at an ear! Both vets I have talked to on the phone were rude, short, and would not let me ask any questions. You would think they loved animals since they are in the career. I DO NOT recommend them at all. I finally switched after several miserable experiences with them.

1
★☆☆☆☆

This is the worst vet in town. The people working the front desk act like they are doing you a favor. Also, you can sit there for hours waiting to be "fit in" just for a vet to look at your dogs ear. I know , it happened to me. I waited 3 hours, and finally get up and left on a saturday. There were only about 2 other people in their waiting and being seen. Just to look at an ear! Both vets I have talked to on the phone were rude, short, and would not let me ask any questions. You would think they loved animals since they are in the career. I DO NOT recommend them at all. I finally switched after several miserable experiences with them.

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This is a wonderful clinic. I have taken my 7 dogs and 2 cats here for 5 years. While the wait is sometimes long, everyone knows me and my animals by name. Anytime an animal has been sick, the vet has personally called me to follow-up on his/her progress if a follow-up appointment was unnecessary. My mom's dog recently died of cancer and they saw her multiple times a week near the end, even when she didn't have an appointment. They were empathetic and patient and will always hold a place in our family's heart. When we found out our dog was dying, we threw her a little party, and staff from the vet even came to see her one last time. Never been more happy with a vet in my life.

5
★★★★★

This is a wonderful clinic. I have taken my 7 dogs and 2 cats here for 5 years. While the wait is sometimes long, everyone knows me and my animals by name. Anytime an animal has been sick, the vet has personally called me to follow-up on his/her progress if a follow-up appointment was unnecessary. My mom's dog recently died of cancer and they saw her multiple times a week near the end, even when she didn't have an appointment. They were empathetic and patient and will always hold a place in our family's heart. When we found out our dog was dying, we threw her a little party, and staff from the vet even came to see her one last time. Never been more happy with a vet in my life.

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I had an appointment at 10:30am this morning, and had gotten there at 10:15. My dog and I sat there watching 3 other people come in after us with their animals. The receptionist put them through in the computer system, and the vet saw them before us. Two of the three had already paid and left before I went back up to the front desk to see what was going on. The people who they had seen before me were not even signed in, nor had they put me in the computer, because they had failed to look at their sign-in sheet. When I actually talked to the receptionist, she had no idea why I was there. The reason was written down beside my appointment time which apparently was a waste of time, because they didn't look at that either. I waited for over an hour to have a puppy shot that usually takes 10-15 minutes max with the usual check-up included at my previous vet. At around 11:30am, one full hour after the appointment was scheduled, I walked out and will be taking my business to someone else.

1
★☆☆☆☆

I had an appointment at 10:30am this morning, and had gotten there at 10:15. My dog and I sat there watching 3 other people come in after us with their animals. The receptionist put them through in the computer system, and the vet saw them before us. Two of the three had already paid and left before I went back up to the front desk to see what was going on. The people who they had seen before me were not even signed in, nor had they put me in the computer, because they had failed to look at their sign-in sheet. When I actually talked to the receptionist, she had no idea why I was there. The reason was written down beside my appointment time which apparently was a waste of time, because they didn't look at that either. I waited for over an hour to have a puppy shot that usually takes 10-15 minutes max with the usual check-up included at my previous vet. At around 11:30am, one full hour after the appointment was scheduled, I walked out and will be taking my business to someone else.

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I've been taking my dog and my cat to this clinic for a little over two years now. And so far, haven't had any negative impression of the staff or the service provided. Wait times can indeed be unreasonably long, but you have reading material provided, and there are other dogs and owners to socialize with. Staff has been pleasant, attentive and polite. They remember me and my dog by our names and when I took him in once for emergency, they were all eager to know if he was ok and asked to call back the next morning with update. Doctors sit down on the floor with my dog and let him play with them- and he's not a quiet lap dog. All in all, prices are reasonable, even though on the higher side, which is made up by absent attempts to upsell various stuff you don't need (something I encountered in other clinics).
So far, we are sticking with it!

4
★★★★☆

I've been taking my dog and my cat to this clinic for a little over two years now. And so far, haven't had any negative impression of the staff or the service provided. Wait times can indeed be unreasonably long, but you have reading material provided, and there are other dogs and owners to socialize with. Staff has been pleasant, attentive and polite. They remember me and my dog by our names and when I took him in once for emergency, they were all eager to know if he was ok and asked to call back the next morning with update. Doctors sit down on the floor with my dog and let him play with them- and he's not a quiet lap dog. All in all, prices are reasonable, even though on the higher side, which is made up by absent attempts to upsell various stuff you don't need (something I encountered in other clinics).
So far, we are sticking with it!

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Staff has always been really friendly to me and my pets, reception area kept clean, prices fairly reasonable. Wait time has been absurdly long every time I've been especially with no other clients in the wait area and some of the vets are questionable. Overall they're okay for basic yearly care.

3
★★★☆☆

Staff has always been really friendly to me and my pets, reception area kept clean, prices fairly reasonable. Wait time has been absurdly long every time I've been especially with no other clients in the wait area and some of the vets are questionable. Overall they're okay for basic yearly care.

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My puppy was sick they said he had parvo and put him down they sent him home wrapped in a trash bag in my arms!!!They never showed me the test and charged me over $200 just to kill my dog. I took him to another vet which did an autopsy and said he had worms and it could have been cured and they disposed of the body for me.

1
★☆☆☆☆

My puppy was sick they said he had parvo and put him down they sent him home wrapped in a trash bag in my arms!!!They never showed me the test and charged me over $200 just to kill my dog. I took him to another vet which did an autopsy and said he had worms and it could have been cured and they disposed of the body for me.

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1 out of 1 people found this review helpful.

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The staff and doctors are very caring and professional as well as being knowledgeable about the needs and care of both my dogs and cats. The clinic is always clean and never smells like so many vet hospitals I've been to. If your pet needs extensive care, the vets always explain everything, including cost, so that there are no surprises down the road and I don't feel like they rush in and do expensive, unnecessary treatment. I'm kept abreast of the treatment each step of the way. I would recommend this clinic to everyone!

5
★★★★★

The staff and doctors are very caring and professional as well as being knowledgeable about the needs and care of both my dogs and cats. The clinic is always clean and never smells like so many vet hospitals I've been to. If your pet needs extensive care, the vets always explain everything, including cost, so that there are no surprises down the road and I don't feel like they rush in and do expensive, unnecessary treatment. I'm kept abreast of the treatment each step of the way. I would recommend this clinic to everyone!

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Firetower Animal Clinic is a very clean, nice facility. Excellent reception staff, who will call you by name if you frequent more than the usual once a year. Friendly and knowledgeable staff and doctors that make even the dumbest question seem relevent. Normally pretty quick, but if not, apologizies and explanantions normally follow. The doctors here make your pet seem as important to them, as they are to you! I would recommend them to anyone!!

5
★★★★★

Firetower Animal Clinic is a very clean, nice facility. Excellent reception staff, who will call you by name if you frequent more than the usual once a year. Friendly and knowledgeable staff and doctors that make even the dumbest question seem relevent. Normally pretty quick, but if not, apologizies and explanantions normally follow. The doctors here make your pet seem as important to them, as they are to you! I would recommend them to anyone!!

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Today makes the 3rd time I have taken one of my cats to this clinic and been treated rudely by the staff. I WILL NOT ever go back. If they would be SO rude to me, how could I ever expect that they would be kind to my animals?

2
★★☆☆☆

Today makes the 3rd time I have taken one of my cats to this clinic and been treated rudely by the staff. I WILL NOT ever go back. If they would be SO rude to me, how could I ever expect that they would be kind to my animals?

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1 out of 1 people found this review helpful.

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I take my dog and 3 cats here. The staff is very caring toward the animals. I've seen all 3 of the doctors and they're all great. They explain thing well and take their time with me and my pets. The office is very clean and runs very smoothly.

5
★★★★★

I take my dog and 3 cats here. The staff is very caring toward the animals. I've seen all 3 of the doctors and they're all great. They explain thing well and take their time with me and my pets. The office is very clean and runs very smoothly.

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2 out of 2 people found this review helpful.

 

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