Personal Defense & Handgun

★★★★☆
  • 301 Tryon Rd

    Raleigh, NC 27603

    Map & Directions
  • 919-779-6880

About Personal Defense & Handgun

Hours
Sun 24 Hours, Mon 10am-6pm, Fri-Sat 10am-6pm, Tue-Thu 10am-7pm
3.6 10
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I could go on & on about how welcome I felt there today but I'll try not to max out the 5000 characters! Right from the time I walked in & saw all their awards on the wall & massive amounts of gear on display I thought "OK, these guys take this seriously. I like that". The staff was very knowledgeable, friendly & professional. You really can't ask for more than that.
I came back from Iraq a few months ago & have done my research on semi-autos, narrowing my list down to several. Of those guns they had 6/7 either for rental of purchase! In a place with a relatively small selection, they certainly go with quality over quantity, another thing I picked up on & appreciated. I've been in those gun stores the size of a ranch house with 40 glass cases & thought "Um, where do I begin?"
As a 31 year old soldier, I know my M4 & other military issue weapons quite well but honestly, I needed some expertise when it came to the nuances of civilian firearms.
I filled out their paperwork (which included a quick common sense & comprehensive test for gun safety & function) & picked out an XDM, a S&W M&P, & a G19 to try out. They treated me very respectfully, even though I'm a newbie in their world, which I truly appreciate. I hope what I'm about to say comes across as praise because it is.
The other guys & gals in there who were shopping & shooting all seemed really cool! The guys in the lane next to me were awesome guys, just good friendly people that I'm sure I'd get along with had it been an entirely different place altogether. I told them "I'm testing the XDM now, then the M&P, then the G19" & 1 of the guys smiled real big & said "This G19?" as he handed me his unloaded & open brand spankin' new Glock. Right away I thought "Wow, I've been here like 15 minutes & have like all 6 of the people I've talked to from staff to customers. Cool!" Stuff like that, call it a vibe, you notice & makes you feel at home.
When I told them how I wasn't comfortable with the stance the army taught me how to shoot a pistol, I had their full attention & 2 of them spent about 10 minutes helping me work through the PROPER mechanics so that I develop the right moves for proper muscle memory. I say that only to underscore how AFTER I had already shot 3 boxes of 9mm & was done for the day, they were willing to devote some good, solid lessons to me so I can grow as a shooter. I learned a long time ago to ask smart questions & listen up when smart people answer.
The guys working there were just pure class & although I had no intention on actually buying a gun there, I did! Their prices were fair on all their handguns & to me, I wanted to buy one from there because I know these guys will take good care of me.

5
★★★★★

I could go on & on about how welcome I felt there today but I'll try not to max out the 5000 characters! Right from the time I walked in & saw all their awards on the wall & massive amounts of gear on display I thought "OK, these guys take this seriously. I like that". The staff was very knowledgeable, friendly & professional. You really can't ask for more than that.
I came back from Iraq a few months ago & have done my research on semi-autos, narrowing my list down to several. Of those guns they had 6/7 either for rental of purchase! In a place with a relatively small selection, they certainly go with quality over quantity, another thing I picked up on & appreciated. I've been in those gun stores the size of a ranch house with 40 glass cases & thought "Um, where do I begin?"
As a 31 year old soldier, I know my M4 & other military issue weapons quite well but honestly, I needed some expertise when it came to the nuances of civilian firearms.
I filled out their paperwork (which included a quick common sense & comprehensive test for gun safety & function) & picked out an XDM, a S&W M&P, & a G19 to try out. They treated me very respectfully, even though I'm a newbie in their world, which I truly appreciate. I hope what I'm about to say comes across as praise because it is.
The other guys & gals in there who were shopping & shooting all seemed really cool! The guys in the lane next to me were awesome guys, just good friendly people that I'm sure I'd get along with had it been an entirely different place altogether. I told them "I'm testing the XDM now, then the M&P, then the G19" & 1 of the guys smiled real big & said "This G19?" as he handed me his unloaded & open brand spankin' new Glock. Right away I thought "Wow, I've been here like 15 minutes & have like all 6 of the people I've talked to from staff to customers. Cool!" Stuff like that, call it a vibe, you notice & makes you feel at home.
When I told them how I wasn't comfortable with the stance the army taught me how to shoot a pistol, I had their full attention & 2 of them spent about 10 minutes helping me work through the PROPER mechanics so that I develop the right moves for proper muscle memory. I say that only to underscore how AFTER I had already shot 3 boxes of 9mm & was done for the day, they were willing to devote some good, solid lessons to me so I can grow as a shooter. I learned a long time ago to ask smart questions & listen up when smart people answer.
The guys working there were just pure class & although I had no intention on actually buying a gun there, I did! Their prices were fair on all their handguns & to me, I wanted to buy one from there because I know these guys will take good care of me.

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.

I am female and went there to purchase a specific handgun they had in stock. I knew customer service stunk when I went there but it was on my way home and thought I'd check it out.
I was appauled when one man asked if he could help me and the other said "she doesn't know what she wants". I bet I knew more then they did. Pathetic idiots!
If there was a "0" star option, I would take it.

0
★☆☆☆☆

I am female and went there to purchase a specific handgun they had in stock. I knew customer service stunk when I went there but it was on my way home and thought I'd check it out.
I was appauled when one man asked if he could help me and the other said "she doesn't know what she wants". I bet I knew more then they did. Pathetic idiots!
If there was a "0" star option, I would take it.

Pros: nothing

Cons: customer service

.

I have been going to this establishment for about 4-5 years, have found the staff and owner very friendly and helpful. I still use the range and buy ammo there. I have used a couple of other ranges,but not nearly as friendly and helpful. Keep up the good work guys.

4
★★★★☆

I have been going to this establishment for about 4-5 years, have found the staff and owner very friendly and helpful. I still use the range and buy ammo there. I have used a couple of other ranges,but not nearly as friendly and helpful. Keep up the good work guys.

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I went here this past weekend was quite pleased with staff and facilities. I read someone's comments that they didn't allow anythign but rim fire, which is total BS. I shot over 250 rounds of .45 cal and enjoyed every single one. Nice selection of targets available, especially liked the Osama. The store left something to be desired in selection, but it's not too bad. Will defintely go back.

4
★★★★☆

I went here this past weekend was quite pleased with staff and facilities. I read someone's comments that they didn't allow anythign but rim fire, which is total BS. I shot over 250 rounds of .45 cal and enjoyed every single one. Nice selection of targets available, especially liked the Osama. The store left something to be desired in selection, but it's not too bad. Will defintely go back.

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.

I stumbled on this gun shop RALEIGH AND WAS VERY PLEASED WITH IT. THE STAFF WAS VERY HELPFUL AND PROFESSIONAL. ON RETURN VISIT I PURCHASED A HANDGUN AND MY WIFE AND I SHOT ON THE RANGE.THE STAFF GAVE US DIRECTIONS AS WELL AS RULES OF RANGE..ALL WERE VERY HELPFUL AND HAVE GREAT PRICING ON WEAPONS. WE''LL BE GOING BACK FOR FUTURE PURCHASES.

5
★★★★★

I stumbled on this gun shop RALEIGH AND WAS VERY PLEASED WITH IT. THE STAFF WAS VERY HELPFUL AND PROFESSIONAL. ON RETURN VISIT I PURCHASED A HANDGUN AND MY WIFE AND I SHOT ON THE RANGE.THE STAFF GAVE US DIRECTIONS AS WELL AS RULES OF RANGE..ALL WERE VERY HELPFUL AND HAVE GREAT PRICING ON WEAPONS. WE''LL BE GOING BACK FOR FUTURE PURCHASES.

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Been shopping there for years. Great service, fantastic staff and fair prices. The selection is amazing considering the space. HIGHLY recommended!

2
★★★★★

Been shopping there for years. Great service, fantastic staff and fair prices. The selection is amazing considering the space. HIGHLY recommended!

.

No one watches the range or bothers to correct people doing unsafe things with loaded guns. It was very nerve wracking. The staff completely ignored my girlfriend and wouldn't help her until I came up and stood with her. The staff was painfully rude and unhelpful. The selection is almost nill and they don't really like showing you what the actually do have. I won't be returning.

1
★☆☆☆☆

No one watches the range or bothers to correct people doing unsafe things with loaded guns. It was very nerve wracking. The staff completely ignored my girlfriend and wouldn't help her until I came up and stood with her. The staff was painfully rude and unhelpful. The selection is almost nill and they don't really like showing you what the actually do have. I won't be returning.

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The store, while somewhat small, offers a reasonable selection, and the best retail prices to be found locally. Staff has never been anything but helpful.

Only downside is that the range is pistol and rimfire only.

2
★★★★★

The store, while somewhat small, offers a reasonable selection, and the best retail prices to be found locally. Staff has never been anything but helpful.

Only downside is that the range is pistol and rimfire only.

.

I bought two guns from PDHSC and had a couple of gripes which I listed in a letter I wrote to the owner. No one contacted me, so I got the feeling that they didn't care since they already had my money. Most of the people working there are courteous and helpful but next time I buy I will try somewhere else.

1
★★☆☆☆

I bought two guns from PDHSC and had a couple of gripes which I listed in a letter I wrote to the owner. No one contacted me, so I got the feeling that they didn't care since they already had my money. Most of the people working there are courteous and helpful but next time I buy I will try somewhere else.

Pros: most of staff is friendly, relaxed atmosphere, no high-pressure sales

Cons: inconsistent service, not very professional when it comes to selling new guns

.

Personal Defense and Handgun Safety Center is a good store for the beginner or expert. They have an indoor shooting range, classrooms for safety classes and gunsmith onsite. They sometimes have special sales on firearms estate collections, which make for special finds at great deals. The store is owner operated and the staffpeople that work there are knowledgeable and friendly.

PROS: Great store and staff
CONS:

4
★★★★☆

Personal Defense and Handgun Safety Center is a good store for the beginner or expert. They have an indoor shooting range, classrooms for safety classes and gunsmith onsite. They sometimes have special sales on firearms estate collections, which make for special finds at great deals. The store is owner operated and the staffpeople that work there are knowledgeable and friendly.

PROS: Great store and staff
CONS:

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