Animal Care Clinic

★★★★★
  • 131 Church St NE

    Concord, NC 28025

    Cross street: Located in Historic Downtown Concord

    Map & Directions
  • 704-786-6669

About Animal Care Clinic

Hours
Mon-Fri 7:30am-6pm, Sat 8am-12pm

Pets & Animals

Pets & Animals
More choices in Concord:
Resultset_next

Animal Medical Ctr-Batesville

50 Allen Chapel Rd Batesville, AR

Resultset_next

Patchell Veterinary Clinic Pa

7200 Highway 110 W Heber Springs, AR

5.0 11
Hi! Sign in to let us know how Animal Care Clinic was?
Write a Review
.

Beware, I was over charged twice in two weeks at this place. When I asked about one over charge the check out person couldn't even get off her butt and ask, and when I called I finally got a credit for the over charge, then on the second

3
★★★★★

Beware, I was over charged twice in two weeks at this place. When I asked about one over charge the check out person couldn't even get off her butt and ask, and when I called I finally got a credit for the over charge, then on the second

.

Dr.Moore and the entire staff at Animal Care Clinic are the best that can be found

3
★★★★★

Dr.Moore and the entire staff at Animal Care Clinic are the best that can be found

.

Animal Care Clinic is not a fancy place with all the bells and whistles. It doesn't have a large staff of 5-10 vets. It is not located in an expensive part of Concord. However, it is located in a cute southern home with only two examining rooms. The staff is full of wonderful people who have been working with Dr. Moore for as long as I've been going there. They are all very attentive and interact with me while I wait for my appointment. They have seen my fuzzy babies grow from puppies/kittens to seniors and now I??m back to puppies/kittens and they've enjoyed seeing them every time we come. As for Dr. Moore, she is the BEST! This is her practice and she loves her job. She has always been very clear and understanding when we've had to make tough decisions. She's never pushy about treatments and understands our financial limits. She been there when I've cried and I could feel her compassion. I've never felt rushed or upset if I've had to wait for my appointment. They gave me the time I needed to deal with difficult situations and I am more than understanding when someone before me may need to take some extra time. For 10 years, I've been driving 30 minutes from Charlotte to see Dr. Moore (even though there are many vets closer) and she's been worth every second.

5
★★★★★

Animal Care Clinic is not a fancy place with all the bells and whistles. It doesn't have a large staff of 5-10 vets. It is not located in an expensive part of Concord. However, it is located in a cute southern home with only two examining rooms. The staff is full of wonderful people who have been working with Dr. Moore for as long as I've been going there. They are all very attentive and interact with me while I wait for my appointment. They have seen my fuzzy babies grow from puppies/kittens to seniors and now I??m back to puppies/kittens and they've enjoyed seeing them every time we come. As for Dr. Moore, she is the BEST! This is her practice and she loves her job. She has always been very clear and understanding when we've had to make tough decisions. She's never pushy about treatments and understands our financial limits. She been there when I've cried and I could feel her compassion. I've never felt rushed or upset if I've had to wait for my appointment. They gave me the time I needed to deal with difficult situations and I am more than understanding when someone before me may need to take some extra time. For 10 years, I've been driving 30 minutes from Charlotte to see Dr. Moore (even though there are many vets closer) and she's been worth every second.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Animal Care Clinic is not a fancy place with all the bells and whistles. It doesn't have a large staff of 5-10 vets. It is not located in an expensive part of Concord. However, it is located in a cute southern home with only two

3
★★★★★

Animal Care Clinic is not a fancy place with all the bells and whistles. It doesn't have a large staff of 5-10 vets. It is not located in an expensive part of Concord. However, it is located in a cute southern home with only two

.

I took my puppy in today for well puppy check, shots etc. The staff were great and the doctor even better. So happy I found them.

3
★★★★★

I took my puppy in today for well puppy check, shots etc. The staff were great and the doctor even better. So happy I found them.

Pros: Caring, customer service, great staff

Cons: NA

.

We have been very happy with Animal Care Clinic in Concord after having taken both of our dogs here. We found the staff to be friendly and caring. They didn't push the issue when I informed them that we vaccinate our dogs ourselves.

4
★★★★☆

We have been very happy with Animal Care Clinic in Concord after having taken both of our dogs here. We found the staff to be friendly and caring. They didn't push the issue when I informed them that we vaccinate our dogs ourselves.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I was satisfied with this Vet until it was time to board our Yorkie. We were told that if there were any issues we would receive a phone call. I called the day we were to pick him up and was told that he had lost a lot of weight and was very weak. Over $200 in treatment later, we still don't know what happened to him.

1
★☆☆☆☆

I was satisfied with this Vet until it was time to board our Yorkie. We were told that if there were any issues we would receive a phone call. I called the day we were to pick him up and was told that he had lost a lot of weight and was very weak. Over $200 in treatment later, we still don't know what happened to him.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

We've used Animal Care Clinic on church street in Concord as our dog's vet since we moved here. We've always loved the vet and have felt Buddy was well cared for.
Today we took him in for a routine teeth cleaning. He had his teeth cleaned

3
★★★★★

We've used Animal Care Clinic on church street in Concord as our dog's vet since we moved here. We've always loved the vet and have felt Buddy was well cared for.
Today we took him in for a routine teeth cleaning. He had his teeth cleaned

Pros: The vet seems to care for the health of the animals

Cons: They feel you hand over your pet and a blank check

.

Dr. Miller has taken care of our dog Buddy for almost 4 years now.
She's kind... loves the animals and is good at what she does.
They are very very reasonably priced and they do offer on-site boarding if you need it.
I recommend Animal Care Clinic to anyone who needs a vet in Concord.

I have revised my rating from 4 stars to 1 because of unfair business practices.

We just took our dog in for a routine teeth cleaning. They called me after the surgery today to tell me that they had to remove all of Buddy's front teeth.
I was very surprised.

Imagine our absolute shock though when we went to the vet to pick Buddy up and the bill came to more than $450 dollars. Shocked Shocked Shocked Shocked That's 250% of the estimate. They did not ever tell us it would be THAT expensive. They did not give us the option to refuse extraction.
We had a very long conversation with their business manager who basically told us that when you hand over a pet to the vet you're giving them a blank check to do what they feel needs to be done.
Um, no.
There is no reason they couldn't have called us during the surgery and said "we need to take out 11 teeth by our count. Here are the options. Here are the health consequences for your dog if we do it and here is what could happen if we don't."
Nothing.
We had NO communication until after the fact and even then it was non specific... in the form of "we had to remove some teeth."

For us $200 is a WHOLE WORLD away from $450.
and we did NOT hand over our dog and a blank check.
The business manager refused to acknowledge the unfair business practices. He also said they are not registered with the BBB. We will be taking our dog elsewhere for his heath needs.

4
★★★★☆

Dr. Miller has taken care of our dog Buddy for almost 4 years now.
She's kind... loves the animals and is good at what she does.
They are very very reasonably priced and they do offer on-site boarding if you need it.
I recommend Animal Care Clinic to anyone who needs a vet in Concord.

I have revised my rating from 4 stars to 1 because of unfair business practices.

We just took our dog in for a routine teeth cleaning. They called me after the surgery today to tell me that they had to remove all of Buddy's front teeth.
I was very surprised.

Imagine our absolute shock though when we went to the vet to pick Buddy up and the bill came to more than $450 dollars. Shocked Shocked Shocked Shocked That's 250% of the estimate. They did not ever tell us it would be THAT expensive. They did not give us the option to refuse extraction.
We had a very long conversation with their business manager who basically told us that when you hand over a pet to the vet you're giving them a blank check to do what they feel needs to be done.
Um, no.
There is no reason they couldn't have called us during the surgery and said "we need to take out 11 teeth by our count. Here are the options. Here are the health consequences for your dog if we do it and here is what could happen if we don't."
Nothing.
We had NO communication until after the fact and even then it was non specific... in the form of "we had to remove some teeth."

For us $200 is a WHOLE WORLD away from $450.
and we did NOT hand over our dog and a blank check.
The business manager refused to acknowledge the unfair business practices. He also said they are not registered with the BBB. We will be taking our dog elsewhere for his heath needs.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

The staff at Animal Care Clinic, truly do love animals, and it is evident by the excellent care they provide!

3
★★★★★

The staff at Animal Care Clinic, truly do love animals, and it is evident by the excellent care they provide!

Pros: Price, Services, Friendly Staff

Cons: Limited Space

.

Recently I found a dog and was at a loss after calling around as to what to do to find her owner!? I went to Animal Care Clinic and they were as concerned as I was! We scanned the dog for a micro chip and I listened to all of their suggestions. I did get the dog and owner back together!

5
★★★★★

Recently I found a dog and was at a loss after calling around as to what to do to find her owner!? I went to Animal Care Clinic and they were as concerned as I was! We scanned the dog for a micro chip and I listened to all of their suggestions. I did get the dog and owner back together!

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used Animal Care Clinic, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review