Arbor At Lake Lure

★★★☆☆
  • 2494 Memorial Hwy

    Lake Lure, NC 28746

    Map & Directions
  • 828-625-1171

About Arbor At Lake Lure

Hotels & Travel

Hotels & Travel
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Four Seasons Cottages

113 Boys Camp Rd Lake Lure, NC

3.0 2
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This is the first bad review I have posted and although I cannot comment on the condition of the cabins I can only comment on the way I was treated by the owners.
I reserved all 5 cabins 6 months in advance for a wedding that I was planning in the area. 10 days before I was suppose to arrive I called to touch base about my reservation and it was then brought to my attention that I only had 4 cabins instead of 5, and they had rented the final 2 bedroom cabin to someone else. I had documentation to back up my claim that the mistake was on the part of the owners, but their only response was that they were sorry and their was nothing they could do. They admitted that they had made a mistake, and their was a "miscommunication". No offers were made to compensate me for the time and stress of trying to find additional lodgings for the 2 couples that were going to be displaced. I had to ask for a discount on the remaining cabins, and was only offered $50 off. In the end I cancelled all of my reservations because I could not in good conscience financially contribute to this operation after the way I had been treated. Beware of this establishment...do not expect customer service or even common courtesy!

1
★☆☆☆☆

This is the first bad review I have posted and although I cannot comment on the condition of the cabins I can only comment on the way I was treated by the owners.
I reserved all 5 cabins 6 months in advance for a wedding that I was planning in the area. 10 days before I was suppose to arrive I called to touch base about my reservation and it was then brought to my attention that I only had 4 cabins instead of 5, and they had rented the final 2 bedroom cabin to someone else. I had documentation to back up my claim that the mistake was on the part of the owners, but their only response was that they were sorry and their was nothing they could do. They admitted that they had made a mistake, and their was a "miscommunication". No offers were made to compensate me for the time and stress of trying to find additional lodgings for the 2 couples that were going to be displaced. I had to ask for a discount on the remaining cabins, and was only offered $50 off. In the end I cancelled all of my reservations because I could not in good conscience financially contribute to this operation after the way I had been treated. Beware of this establishment...do not expect customer service or even common courtesy!

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We spent three nights of our honeymoon at the Arbor. The cottages are nestled in the trees behind the owners house, yet they are still private enough for newlyweds. Our exceptionally, clean cottage was decorated beautifully and even had popcorn, mountain jam, hot chocolate, coffee and breakfast breads waiting on us. (more for the asking). The owners are soooo nice and will help you with anything including finding you activities to do while at Lake Lure. There is a real mountain feel there and I can't wait to go back.

5
★★★★★

We spent three nights of our honeymoon at the Arbor. The cottages are nestled in the trees behind the owners house, yet they are still private enough for newlyweds. Our exceptionally, clean cottage was decorated beautifully and even had popcorn, mountain jam, hot chocolate, coffee and breakfast breads waiting on us. (more for the asking). The owners are soooo nice and will help you with anything including finding you activities to do while at Lake Lure. There is a real mountain feel there and I can't wait to go back.

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