Crossroads Ford Lincoln Of Southern Pines

★★★☆☆
  • 1010 Old US Hwy 1 S

    Southern Pines, NC 28387

    Map & Directions
  • 910-692-8765

3.0 2
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I have a 2007 Ford F-250 Diesel that was not purchased at Bill Smith Ford. I recently brought the truck in due to an Air Conditioning problem. After they fixed the problem, AC power cord got caught in the serpentine belt. They told me that my warranty expired that evening (8 hours ago) and they would not cover the repairs. I made the appointment on Monday, they could not get me into the shop until Wednesday and they still would not cover the warrantly. I have heard numerous complaints about Bill Smith Ford waiting until your warranty expires so they can cahrge you more. Just a warning to everyone about the service department. I recommend Phillips Ford in Carthage, great service and attitudes.

1
★☆☆☆☆

I have a 2007 Ford F-250 Diesel that was not purchased at Bill Smith Ford. I recently brought the truck in due to an Air Conditioning problem. After they fixed the problem, AC power cord got caught in the serpentine belt. They told me that my warranty expired that evening (8 hours ago) and they would not cover the repairs. I made the appointment on Monday, they could not get me into the shop until Wednesday and they still would not cover the warrantly. I have heard numerous complaints about Bill Smith Ford waiting until your warranty expires so they can cahrge you more. Just a warning to everyone about the service department. I recommend Phillips Ford in Carthage, great service and attitudes.

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I have been taking my trucks here for 3 years now and I have never been disappointed with the service I have received. They are quick and thorough in letting me know what problems I have with my vehicles and have done a great job fixing it. I highly recommend this place for all your vehicle service needs. A++++

5
★★★★★

I have been taking my trucks here for 3 years now and I have never been disappointed with the service I have received. They are quick and thorough in letting me know what problems I have with my vehicles and have done a great job fixing it. I highly recommend this place for all your vehicle service needs. A++++

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