Hope Mills Pediatrics

★★☆☆☆
  • 3436 N Main St

    Hope Mills, NC 28348

    Map & Directions
  • 910-426-7337

About Hope Mills Pediatrics

Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED

Health & Medical

Health & Medical
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The first time I had ever visited HMP I was coming from Clark Clinic on post where I couldn't even get in to see a ped doctor. So it was nicer to have a ped doctor with my two month old, though the first time I was there I waited around for 3 hours! Which was alright I suppose my hubby is deployed so not much going on in my life... lol. But the doctor I saw which I don't remember he name she was foreign though. She talked to me like I was a damn two year old. Like a normal person don't know what a damn thyroid is. I had went there to talk about her tongue, everyone seemed to think she had thrust. So after hastily scrapping at her tongue I get a prescription... WELL ten days later it wasn't thrust, which before this we already treated what wasn't thrust with other meds. I went back to HMP as I was told to do and I saw a Doctor named Cynthia, love her to death. She was so good and declared that the other two doctors were wrong and she didn't have thrust it was formula. (like i thought) and she also took her time in the room, played with my daughter was so kind and generous, made sure I had absolutely no questions at all. A nurse even came in and told her she was needed and she said they'd have to wait because she was with me. I was so happy. So I will wait the hour or two wait just to see Cynthia, who I plan on making my all appts with for now on.

3
★★★☆☆

The first time I had ever visited HMP I was coming from Clark Clinic on post where I couldn't even get in to see a ped doctor. So it was nicer to have a ped doctor with my two month old, though the first time I was there I waited around for 3 hours! Which was alright I suppose my hubby is deployed so not much going on in my life... lol. But the doctor I saw which I don't remember he name she was foreign though. She talked to me like I was a damn two year old. Like a normal person don't know what a damn thyroid is. I had went there to talk about her tongue, everyone seemed to think she had thrust. So after hastily scrapping at her tongue I get a prescription... WELL ten days later it wasn't thrust, which before this we already treated what wasn't thrust with other meds. I went back to HMP as I was told to do and I saw a Doctor named Cynthia, love her to death. She was so good and declared that the other two doctors were wrong and she didn't have thrust it was formula. (like i thought) and she also took her time in the room, played with my daughter was so kind and generous, made sure I had absolutely no questions at all. A nurse even came in and told her she was needed and she said they'd have to wait because she was with me. I was so happy. So I will wait the hour or two wait just to see Cynthia, who I plan on making my all appts with for now on.

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Hope Mills peds were terrible with my daughter. I took her in for her vaccinations for her 12 month checkup and the nurse literally pulled her to the edge of the table, pinned her legs with her own, and jabbed 4 needles in with no comfort to my little one. I then asked a question and was told I'd "get a pamphlet"... I did, but it didn't answer any questions.
The wait time is alwas at least 45 minutes, but generally 1 hour or more, and then they rush you out.
I will never, NEVER take my child back there.

1
★☆☆☆☆

Hope Mills peds were terrible with my daughter. I took her in for her vaccinations for her 12 month checkup and the nurse literally pulled her to the edge of the table, pinned her legs with her own, and jabbed 4 needles in with no comfort to my little one. I then asked a question and was told I'd "get a pamphlet"... I did, but it didn't answer any questions.
The wait time is alwas at least 45 minutes, but generally 1 hour or more, and then they rush you out.
I will never, NEVER take my child back there.

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Different drs each visit, they wait until the last moment to file claims and then try and get the rest of the money that the insurance company wont pay from you. You always have to explain the child condition over and over again and the drs don't have an intimate relationship with the children or parents. If you like a lot of changes with medical staff then this is the place for you. They have more drs then CFVM emergency rooms.

2
★★☆☆☆

Different drs each visit, they wait until the last moment to file claims and then try and get the rest of the money that the insurance company wont pay from you. You always have to explain the child condition over and over again and the drs don't have an intimate relationship with the children or parents. If you like a lot of changes with medical staff then this is the place for you. They have more drs then CFVM emergency rooms.

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ALL IT TOOK WAS ONE VISIT TO HMP TO REALIZE THAT THIS WAS NOT THE PLACE TO BRING MY KIDS.ThE LACK OF COMPASSION I WITNESSED FROM HMP STAFF TO A SPANISH SPEAKING PATIENT REFUSING TO HELP HER BY STATING THEY DONT GET PAID TO TRASNLATE AND THAT IT WAS NOT THEIR PROBLEM THE PATIENT DIDNT SPEAK ENGLISH.

1
★☆☆☆☆

ALL IT TOOK WAS ONE VISIT TO HMP TO REALIZE THAT THIS WAS NOT THE PLACE TO BRING MY KIDS.ThE LACK OF COMPASSION I WITNESSED FROM HMP STAFF TO A SPANISH SPEAKING PATIENT REFUSING TO HELP HER BY STATING THEY DONT GET PAID TO TRASNLATE AND THAT IT WAS NOT THEIR PROBLEM THE PATIENT DIDNT SPEAK ENGLISH.

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If you want your child to be more than an insurance claim i would not recommend hmp. When my now 2 1/2 year old son was born, I was convinced that there was no better place. Now my mind has changed and we too are on the hunt for new doc's. The staff is constantly changing. The doc's can't seem to get their acts together. My son was sent out for test and they did not know where they sent us. After almost a week i went and got the test results myself, and then waited approx. 3 more days to get the encrypted results translated by a doc that my son had never even seen. It has been a steady decline since they moved into their new office. Oh and lastly with hmp, appointments are a thing of the past. If your appointment is at 10, don't expect to get seen until around the 11 range. and God forbid you have a sick child and have to walk in.

1
★☆☆☆☆

If you want your child to be more than an insurance claim i would not recommend hmp. When my now 2 1/2 year old son was born, I was convinced that there was no better place. Now my mind has changed and we too are on the hunt for new doc's. The staff is constantly changing. The doc's can't seem to get their acts together. My son was sent out for test and they did not know where they sent us. After almost a week i went and got the test results myself, and then waited approx. 3 more days to get the encrypted results translated by a doc that my son had never even seen. It has been a steady decline since they moved into their new office. Oh and lastly with hmp, appointments are a thing of the past. If your appointment is at 10, don't expect to get seen until around the 11 range. and God forbid you have a sick child and have to walk in.

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I had recently written a great review for HMP but I have recently changed my mind. We have been there a few times in the past year and I am just not impressed anymore. The doctors are great, it's getting to them... The staff is horrible. They made me wait for almost 2 hours because they couldn't figure out why I was there... they could have just asked me, right? I guess they didn't want to look stupid, but it was horrible! I was so upset and the guy didn't even apologize... he was determined that my son didn't need a shot when he really did. I will never go back because every time this happens, something goes wrong and I'm sick of it.

3
★★★☆☆

I had recently written a great review for HMP but I have recently changed my mind. We have been there a few times in the past year and I am just not impressed anymore. The doctors are great, it's getting to them... The staff is horrible. They made me wait for almost 2 hours because they couldn't figure out why I was there... they could have just asked me, right? I guess they didn't want to look stupid, but it was horrible! I was so upset and the guy didn't even apologize... he was determined that my son didn't need a shot when he really did. I will never go back because every time this happens, something goes wrong and I'm sick of it.

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My two boys love it there. The staff is very friendly and kind.They have a really nice fish tank that divides the waiting area and the kids playarea. If you child is not feeling up to playing they always have a movie playing. There are two doctors in the office and I would recommend either one of them.They are so awsome with kid's.The whole office is VERY colorful and kid friendly!

PROS: They are moving across the street to a bigger office
CONS: Very limited parking at current location

5
★★★★★

My two boys love it there. The staff is very friendly and kind.They have a really nice fish tank that divides the waiting area and the kids playarea. If you child is not feeling up to playing they always have a movie playing. There are two doctors in the office and I would recommend either one of them.They are so awsome with kid's.The whole office is VERY colorful and kid friendly!

PROS: They are moving across the street to a bigger office
CONS: Very limited parking at current location

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