Henderson Properties

★★★★☆
  • 919 Norland Rd

    Charlotte, NC 28205

    Map & Directions
  • 704-532-2643

Unclassified

Unclassified
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My daughter and I are starting our 5th year and we have never had a problem with the apartment. They always are quick to fix items upon request and usually within a 48 hour period.

5
★★★★★

My daughter and I are starting our 5th year and we have never had a problem with the apartment. They always are quick to fix items upon request and usually within a 48 hour period.

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I found Henderson Properties to be quite helpful while I was looking for a new place to rent. They helped me find the place just right for me in an area that is close to work. Thanks for the help and I am enjoying my new apartment.

5
★★★★★

I found Henderson Properties to be quite helpful while I was looking for a new place to rent. They helped me find the place just right for me in an area that is close to work. Thanks for the help and I am enjoying my new apartment.

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Very well organized and very responsive to all my questions and requests. You will not go wrong with this management company.

5
★★★★★

Very well organized and very responsive to all my questions and requests. You will not go wrong with this management company.

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I have worked with Henderson since 2005. They have improved occupancy, tenant quality and overall property conditions at each property. If you are looking for that elusive company who goes the extra mile for their clients, look no further than Henderson Properties.

5
★★★★★

I have worked with Henderson since 2005. They have improved occupancy, tenant quality and overall property conditions at each property. If you are looking for that elusive company who goes the extra mile for their clients, look no further than Henderson Properties.

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I would just like to say Henderson Properties is a step above the rest. They have a great web-site!

5
★★★★★

I would just like to say Henderson Properties is a step above the rest. They have a great web-site!

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I've been a renter in Mecklenburg County for 8 years and have rented through two different property management companies and a private rental. I've been with Henderson Properties for 3 years and will never ever rent anywhere else. Friendly staff and professional service every time!

5
★★★★★

I've been a renter in Mecklenburg County for 8 years and have rented through two different property management companies and a private rental. I've been with Henderson Properties for 3 years and will never ever rent anywhere else. Friendly staff and professional service every time!

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I rented a home from Henderson in August of 2009. I had a large family and was in a pinch to find a house quickly as we were living out of a hotel, having just moved to the area. Henderson was able to get us into a large home within about a week which was pretty reasonable given the circumstances. We had the stove go out on us within a couple months and they were right on it, getting it fixed quickly. We had a couple less pressing issues that were fixed within a reasonable amount of time. The staff is a pleasure to work with. They return calls promptly and in a very professional manner. The house was vacated with some damage from dogs, kids, etc. They did their best to find the cheapest repairs so as to reduce the cost to me. I highly recommend this company and would do business with them again. Thanks Henderson!

5
★★★★★

I rented a home from Henderson in August of 2009. I had a large family and was in a pinch to find a house quickly as we were living out of a hotel, having just moved to the area. Henderson was able to get us into a large home within about a week which was pretty reasonable given the circumstances. We had the stove go out on us within a couple months and they were right on it, getting it fixed quickly. We had a couple less pressing issues that were fixed within a reasonable amount of time. The staff is a pleasure to work with. They return calls promptly and in a very professional manner. The house was vacated with some damage from dogs, kids, etc. They did their best to find the cheapest repairs so as to reduce the cost to me. I highly recommend this company and would do business with them again. Thanks Henderson!

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Henderson has been managing my properties for many years and I have been nothing but happy with them. They keep me informed of what's going on, make recommendations about how to proceed, and provide quality contacts for the things I need done. They have completely earned my trust by always being up-front and honest with me.

5
★★★★★

Henderson has been managing my properties for many years and I have been nothing but happy with them. They keep me informed of what's going on, make recommendations about how to proceed, and provide quality contacts for the things I need done. They have completely earned my trust by always being up-front and honest with me.

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The office is very personal and attentive. My husband and I are using Henderson to manage our home after re-locating due to military orders. If your looking for a friendly, less corporate business that can work with you closely, Henderson is the way to go.

5
★★★★★

The office is very personal and attentive. My husband and I are using Henderson to manage our home after re-locating due to military orders. If your looking for a friendly, less corporate business that can work with you closely, Henderson is the way to go.

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I have purchased many properties over the years. Working with Henderson Properties was fantastic! It could not have gone any better! Got the property I wanted, lower than expected. Their customer service was unmatched! Also, renting the property out for me. Thank You!

5
★★★★★

I have purchased many properties over the years. Working with Henderson Properties was fantastic! It could not have gone any better! Got the property I wanted, lower than expected. Their customer service was unmatched! Also, renting the property out for me. Thank You!

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Rented a house for 1 year. I left it in better condition than I received it. I did everything on the move out check list including thoroughly cleaning, steam cleaning carpet, mowing the lawn and even patched the nail holes from hanging pictures. Henderson Properties kept $593 of my deposit and will not even return my phone calls to explain why. What they did is a criminal offense and should not be able to get away with it!!!

0
★☆☆☆☆

Rented a house for 1 year. I left it in better condition than I received it. I did everything on the move out check list including thoroughly cleaning, steam cleaning carpet, mowing the lawn and even patched the nail holes from hanging pictures. Henderson Properties kept $593 of my deposit and will not even return my phone calls to explain why. What they did is a criminal offense and should not be able to get away with it!!!

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I have nothing good to say about this company. I most say Henderson Properties is unprofessional, difficult to get someone on the phone, the website for online bill pay doesn't work, and the employees know the service doesn't work and they don't care.

1
★☆☆☆☆

I have nothing good to say about this company. I most say Henderson Properties is unprofessional, difficult to get someone on the phone, the website for online bill pay doesn't work, and the employees know the service doesn't work and they don't care.

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I would have to agree with the other bad reviews about this company. Avoid at all cost if possible. I purchased my home in 2009 and it has been nothing but problems. They never seem as if they are really trying to work with you. I had to set up payment arrangements for my dues in 2010 due to my husband hours being cut. The rep that I talked to advised me to send an email to the board for their approval. I followed every step and was denied. So then I decided to do a payment arrangement and at that time the young lady didn't advise me of that even though I was on a payment plan I would still continue to recieve late fees. I tried appealing to the board once again and was still denied yet again. Finally I paid everything and became current. I then asked if they would go ahead and disconnect the bundle deal we had with Uverse and just allow us to pay our regular dues of 57.00 a month instead of having to pay the 136.00(incld Uverse Serv).The rep then told me I had no choice but to keep the bundle since a contract had been signed w/Henderson Properties and Uverse. I then asked the lady did Henderson Properties expect us to keep Uverse service for the next 30 years and she simply said as long as a contract is in place I'd be responsible. I don't mind paying what I owe, but I think it is utterly ridiculous when you never try and work with people and force indvidual homeowners to stay with a service they never signed a contract with.

1
★☆☆☆☆

I would have to agree with the other bad reviews about this company. Avoid at all cost if possible. I purchased my home in 2009 and it has been nothing but problems. They never seem as if they are really trying to work with you. I had to set up payment arrangements for my dues in 2010 due to my husband hours being cut. The rep that I talked to advised me to send an email to the board for their approval. I followed every step and was denied. So then I decided to do a payment arrangement and at that time the young lady didn't advise me of that even though I was on a payment plan I would still continue to recieve late fees. I tried appealing to the board once again and was still denied yet again. Finally I paid everything and became current. I then asked if they would go ahead and disconnect the bundle deal we had with Uverse and just allow us to pay our regular dues of 57.00 a month instead of having to pay the 136.00(incld Uverse Serv).The rep then told me I had no choice but to keep the bundle since a contract had been signed w/Henderson Properties and Uverse. I then asked the lady did Henderson Properties expect us to keep Uverse service for the next 30 years and she simply said as long as a contract is in place I'd be responsible. I don't mind paying what I owe, but I think it is utterly ridiculous when you never try and work with people and force indvidual homeowners to stay with a service they never signed a contract with.

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Henderson Properties recently took over management of my neighborhood. It has been a nightmare trying to get approval for anything. They keep changing their mind on what is and what isn't acceptable. They only follow the CCR's when it works in their favor and then when they don't like what you are doing say we have "clarified" what the CCR's are suppose to mean. I have an approval and now they are telling me I need to resubmit. I will be filing all of the Complaints that I can regarding this company and then will move. What a joke!

1
★☆☆☆☆

Henderson Properties recently took over management of my neighborhood. It has been a nightmare trying to get approval for anything. They keep changing their mind on what is and what isn't acceptable. They only follow the CCR's when it works in their favor and then when they don't like what you are doing say we have "clarified" what the CCR's are suppose to mean. I have an approval and now they are telling me I need to resubmit. I will be filing all of the Complaints that I can regarding this company and then will move. What a joke!

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Henderson Properties is HORRIBLE. Do not use this company for anything!!!!!!! Their "accounting department" is totally incapable of keeping track of funds and the the people that answer the phones are idiots. The owner is also an *SS HOLE who go to any length to rip people off and make a buck. BAD BUSINESS.

1
★☆☆☆☆

Henderson Properties is HORRIBLE. Do not use this company for anything!!!!!!! Their "accounting department" is totally incapable of keeping track of funds and the the people that answer the phones are idiots. The owner is also an *SS HOLE who go to any length to rip people off and make a buck. BAD BUSINESS.

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1 out of 1 people found this review helpful.

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Henderson Properties is company that runs our HOA. In my experience, they are timely, take our concerns seriously and assist the community in any way that we need.

3
★★★☆☆

Henderson Properties is company that runs our HOA. In my experience, they are timely, take our concerns seriously and assist the community in any way that we need.

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