Southern States

I took my automobile that is under NISSAN extended warranty in to get the windshield washer repaired. They repeatedly told me it was not covered on the warranty and would cost me around $300 to fix. I spoke to the sales manager, who played stupid and said they didn't know about my particular warranty, nor did he offer to research. ITS A NISSAN WARRANTY! After some internet research and numerous calls to the Nissan helpline in India, I found out it WAS covered under the warranty. After presenting this info to the GM they did give me my money back, but still I wonder how many people have they lied to about this stuff.

I just had my car serviced at Nissan of Apex and while I was there I ended up buying my wife a new Altima. The helpfulness of the entire staff was tremendous. From the salesman to the finance manager, everything was top notch. I have been servicing my vehicle here since 2003 and have had nothing but excellent service. I would recommend these guys to anyone!

They are liars and will rip you off. I have a file the height of a TV set trying for a year to take some action against them to no avail. The better business bureau doen't care and neither does the Attorney Generals Office. For odometer fraud and not living up to warranty agreements. Which has cost me almost 4,000 so far. Now I have transmission issues that is still covered under manufactures warranty as well as my extended warranty through NIssan that no one wants to fix. Forget trying to go to the GM because he won't address these issues either. I hope he sees these messages but it won't really matter to him he's already got our money. It was supposed to be "The Nicest 350Z I'd Ever Buy".

My requirement is to keep this review under 5,000 words or more. I couldn't possibly do that with the amount of dissatisfaction that I have had with this organization. If anyone is interested in doing business with them, you should visit the website for the Better Business Bureau of Eastern North Carolina http://www.bbbenc.org . They have an unsatisfactory record in resolving complaints.You will also see that I am not the only one that has had to file a complaint with them. I have also filed a complaint to Nissan Consumer Affairs. Buyer Beware!!!!!!!!!!!!!