Bernardins Inc

★★★☆☆
  • 373 Jonestown Rd

    Winston Salem, NC 27104

    Map & Directions
  • 336-768-9365

About Bernardins Inc

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3.0 4
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Very nice restaurant, very elegant and good food. If you are looking for a special restaurant for a special night -- this is it!

4
★★★★☆

Very nice restaurant, very elegant and good food. If you are looking for a special restaurant for a special night -- this is it!

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I'm a long-time fan and patron of Bernardin's. When there's the chance to suggest a restaurant at one of my lunch groups, Bernardin's is high on my list. I've always had great food and professional service. When I accompanied a group this week, the service was really bad. Our two servers had attitudes that we all noticed immediately. There's not sufficient space to lay it all out, but suffice it to say that if I was in charge that day, both would have been fired. The food was excellent as usual, but we spent more time engaged in discussing whether or not to tip, than enjoying one another's company. The unfortunate result is that they've seen the last of this good customer for a while. SERVICE is as critical as good food for customer retention.

1
★★☆☆☆

I'm a long-time fan and patron of Bernardin's. When there's the chance to suggest a restaurant at one of my lunch groups, Bernardin's is high on my list. I've always had great food and professional service. When I accompanied a group this week, the service was really bad. Our two servers had attitudes that we all noticed immediately. There's not sufficient space to lay it all out, but suffice it to say that if I was in charge that day, both would have been fired. The food was excellent as usual, but we spent more time engaged in discussing whether or not to tip, than enjoying one another's company. The unfortunate result is that they've seen the last of this good customer for a while. SERVICE is as critical as good food for customer retention.

Pros: Excellent food. Excellent lunch pricing.

Cons: Better servers exist. Wish they would hire them.

.

I found this restaurant to be overpriced with incredible slow service. We waited for what seemed to be and hour for our salads, and couldn't hardly get the waitress to refill our drinks. Would not recommend it.

0
★☆☆☆☆

I found this restaurant to be overpriced with incredible slow service. We waited for what seemed to be and hour for our salads, and couldn't hardly get the waitress to refill our drinks. Would not recommend it.

Pros: Puts on a good show

Cons: Slow service bad food.

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This is a wonderful special occasion restaurant. The atmosphere is romantic and the food is excellent. I was impressed with the wine line and choice of entrees. We will be going back.

5
★★★★★

This is a wonderful special occasion restaurant. The atmosphere is romantic and the food is excellent. I was impressed with the wine line and choice of entrees. We will be going back.

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