Falls Village Veterinary Hospital

★★★★☆
  • 7005 Harps Mill Rd

    Raleigh, NC 27615

    Map & Directions
  • 919-847-0141

About Falls Village Veterinary Hospital

Hours
Monday-Friday 7:30 AM - 6:00 PM, Saturday 7:30 AM - 12:00 PM

Pets & Animals

Pets & Animals
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I have been taking my pets (two Golden Retrievers) to this vet fro 16 years. They have always been courteous, efficient, and have given excellent advice and counsel (even when we were faced with a pet with cancer). They always offer alternatives and suggestions and do not "force" you into anything, Recently, my Golden of 10 years was having leg pain so bad that she could barely walk, She had pulled ligaments in both of her back legs. Surgery was an option (an expensive one!), but other options such as pain management and laser therapy were discussed. We opted with the pain management and laser therapy. With the k-laser, my girl is now back to her normal self and totally off the pain meds. I would have never known this was even an option if not for the doctor at Falls Village!

5
★★★★★

I have been taking my pets (two Golden Retrievers) to this vet fro 16 years. They have always been courteous, efficient, and have given excellent advice and counsel (even when we were faced with a pet with cancer). They always offer alternatives and suggestions and do not "force" you into anything, Recently, my Golden of 10 years was having leg pain so bad that she could barely walk, She had pulled ligaments in both of her back legs. Surgery was an option (an expensive one!), but other options such as pain management and laser therapy were discussed. We opted with the pain management and laser therapy. With the k-laser, my girl is now back to her normal self and totally off the pain meds. I would have never known this was even an option if not for the doctor at Falls Village!

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I talked with the staff of this business and my experience was substandard. In short, i felt they were rude to be blunt, It doesnt matter how well they may be at the services they offer, but if customer service is not at least pleasant, i wont ever use them.

1
★☆☆☆☆

I talked with the staff of this business and my experience was substandard. In short, i felt they were rude to be blunt, It doesnt matter how well they may be at the services they offer, but if customer service is not at least pleasant, i wont ever use them.

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We have used Falls Village Veterinary Hospital ever since we got our first cats in 2004. Dr. Chessie Green, Dr. Miranda Jones-Bailey, Dr. Susie Brink, their colleagues and staff are wonderful. They have helped us with routine wellness visits, treatment of acute illness, and chronic disease management. I have been very impressed with both their sophisticated medical care, and their compassionate treatment of patients (both 2 legged and 4). \n\nWe recently lost one of our sweet little kitties to renal disease, and I was blown away by their kindness. We were presented with different options for diagnostic testing and treatment, and allowed to make the best decisions for our family without any pressure. Through the whole process we felt completely supported. I cannot imagine going through it without these compassionate people that we trust. We are so lucky to have them to care for our furry little ones!

2
★★★★★

We have used Falls Village Veterinary Hospital ever since we got our first cats in 2004. Dr. Chessie Green, Dr. Miranda Jones-Bailey, Dr. Susie Brink, their colleagues and staff are wonderful. They have helped us with routine wellness visits, treatment of acute illness, and chronic disease management. I have been very impressed with both their sophisticated medical care, and their compassionate treatment of patients (both 2 legged and 4). \n\nWe recently lost one of our sweet little kitties to renal disease, and I was blown away by their kindness. We were presented with different options for diagnostic testing and treatment, and allowed to make the best decisions for our family without any pressure. Through the whole process we felt completely supported. I cannot imagine going through it without these compassionate people that we trust. We are so lucky to have them to care for our furry little ones!

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We took our Golden Retriever to this Vet for 5 years (since he was 2). We were originally recommended to take our dog here because of a Dr. Ellis who has retired. We enjoyed Dr. Ellis and his care. We have to drive 25 miles round trip to visit this vet. They have always been accommodating in allowing us to bring our dog in for any type of minor emergency. Over the last year the experience has been a concern.

SCHEDULING ISSUES -- We received the postcard with the list of shots due, etc. Our dog was due for a Bordatella shot in June, so we brought him in and asked if he had anything coming up. We get home and the next week we get another card saying he is due for his annual check-up and additional vaccines. We could have done a better job managing this ourselves but I would have expected some help from FV.

BOARDING -- Our dog has come home (after 7 or 10 days) with a significant amount of flea bites. He has NEVER had fleas. We did not see any fleas on his body when he came home (after his departure bath). We use Frontline and he was due another treatment in the middle of his stay. We applied it when he returned home. Tell Jonathan Blondel the Kennel Manager he needs to take care of his kennel. I DO NOT RECOMMEND BOARDING

COST OF SERVICE -- I was OK with paying more money to bring my dog to this vet.

STAFF -- The staff has been helpful but its hit or miss on their mood. If we had the kids in the car they would come out and get the dog for us. They've always been caring individuals.

RATING -- My rating is heavily due to the boarding and scheduling issues. Because of those issues and the higher prices - I do not recommend taking your pet here as your primary care. If you need to bring your pet here for any known reason I can assure you that they are well qualified.

2
★★☆☆☆

We took our Golden Retriever to this Vet for 5 years (since he was 2). We were originally recommended to take our dog here because of a Dr. Ellis who has retired. We enjoyed Dr. Ellis and his care. We have to drive 25 miles round trip to visit this vet. They have always been accommodating in allowing us to bring our dog in for any type of minor emergency. Over the last year the experience has been a concern.

SCHEDULING ISSUES -- We received the postcard with the list of shots due, etc. Our dog was due for a Bordatella shot in June, so we brought him in and asked if he had anything coming up. We get home and the next week we get another card saying he is due for his annual check-up and additional vaccines. We could have done a better job managing this ourselves but I would have expected some help from FV.

BOARDING -- Our dog has come home (after 7 or 10 days) with a significant amount of flea bites. He has NEVER had fleas. We did not see any fleas on his body when he came home (after his departure bath). We use Frontline and he was due another treatment in the middle of his stay. We applied it when he returned home. Tell Jonathan Blondel the Kennel Manager he needs to take care of his kennel. I DO NOT RECOMMEND BOARDING

COST OF SERVICE -- I was OK with paying more money to bring my dog to this vet.

STAFF -- The staff has been helpful but its hit or miss on their mood. If we had the kids in the car they would come out and get the dog for us. They've always been caring individuals.

RATING -- My rating is heavily due to the boarding and scheduling issues. Because of those issues and the higher prices - I do not recommend taking your pet here as your primary care. If you need to bring your pet here for any known reason I can assure you that they are well qualified.

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We just had to put our little 15 year old dog down. Doctor Green and her assistant, Julie, were amazing and so sincere to us. They made the whole situation bearable and peaceful. I really appreciate their thoughtfulness that day and even a few days later when we received a sympathy card in the mail from them.
I highly recommend them for all the needs of our pets.

5
★★★★★

We just had to put our little 15 year old dog down. Doctor Green and her assistant, Julie, were amazing and so sincere to us. They made the whole situation bearable and peaceful. I really appreciate their thoughtfulness that day and even a few days later when we received a sympathy card in the mail from them.
I highly recommend them for all the needs of our pets.

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These folks have been our main vets for over a decade and we use them for all our health-related services. They are very knowledgeable and patient with all the animals (including the homo sapiens) and willing to work with you to figure out what is best for all concerned. Very supportive when our dog was felled with an aggressive and inoperable cancer and helped us reach the decision to euthanize when she became too uncomfortable.

As one would expect with the best, they are a tad pricey and we do go elsewhere for routine baths and such.

5
★★★★★

These folks have been our main vets for over a decade and we use them for all our health-related services. They are very knowledgeable and patient with all the animals (including the homo sapiens) and willing to work with you to figure out what is best for all concerned. Very supportive when our dog was felled with an aggressive and inoperable cancer and helped us reach the decision to euthanize when she became too uncomfortable.

As one would expect with the best, they are a tad pricey and we do go elsewhere for routine baths and such.

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We have taken our dogs to Falls Village for more than 15 years. They have seen us through the loss of three senior dogs, and have always been wonderful. I do miss the "old days" when it was Dr Ellis and Dr Lewis, but the newer vets are great as well.

They have been so reasonable about the cost of caring for an older dog, and I would recommend them to anyone.

5
★★★★★

We have taken our dogs to Falls Village for more than 15 years. They have seen us through the loss of three senior dogs, and have always been wonderful. I do miss the "old days" when it was Dr Ellis and Dr Lewis, but the newer vets are great as well.

They have been so reasonable about the cost of caring for an older dog, and I would recommend them to anyone.

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Dr. Brink is amazing. I adopted a 'senior' dog from a local rescue. Dr. Brink was always there for us and very fair with costs (believe me, my Sara had some very interesting health concerns/expenses). I couldn't have ever anticipated the genuine care not only for my dog but to me as well. So, want the most amazing vet ever? See Dr. B! She's the best!

5
★★★★★

Dr. Brink is amazing. I adopted a 'senior' dog from a local rescue. Dr. Brink was always there for us and very fair with costs (believe me, my Sara had some very interesting health concerns/expenses). I couldn't have ever anticipated the genuine care not only for my dog but to me as well. So, want the most amazing vet ever? See Dr. B! She's the best!

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I have been going since Dr. Ellis opened this practice in 1974 and I would never take my kids any place else. Dr. Brink is an amazing vet, and so beautifully compassionate in everything she does. Yeah, they want payment at the end of the appointment, but what vet wouldn't?

HIGHLY RECOMMENDED!!!!

5
★★★★★

I have been going since Dr. Ellis opened this practice in 1974 and I would never take my kids any place else. Dr. Brink is an amazing vet, and so beautifully compassionate in everything she does. Yeah, they want payment at the end of the appointment, but what vet wouldn't?

HIGHLY RECOMMENDED!!!!

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Falls Village has been so great to my dog! The front desk staff is always so friendly and caring, and all of the Vets are wonderful! Our dog is a Shar-Pei and is prone to many health problems, but since we have been taking him here, he has been so much healthier! They are willing to try different things to figure out what will work best for your dog. I can't say enough good things about them, and let me tell you, I went to a vet that really was only out for the money before coming here. Falls Village is one of those rare vets that cares about you and your pet more than running up a huge bill for no good reason. I would recommend them to anyone!

5
★★★★★

Falls Village has been so great to my dog! The front desk staff is always so friendly and caring, and all of the Vets are wonderful! Our dog is a Shar-Pei and is prone to many health problems, but since we have been taking him here, he has been so much healthier! They are willing to try different things to figure out what will work best for your dog. I can't say enough good things about them, and let me tell you, I went to a vet that really was only out for the money before coming here. Falls Village is one of those rare vets that cares about you and your pet more than running up a huge bill for no good reason. I would recommend them to anyone!

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We've been using this vet clinic for our pets for over 15 years. The doctors are amazing, compassionate, and knowledgeable. I've never been overcharged or treated poorly. Dr Lewis in particular is a favorite of ours, she was very compassionate when we had to put our 15 year old dog down. Dr Green gave me excellent advice when we adopted a rescue dog, and I simply can't find a single negative thing to say about this office. They always are able to get us in even on short notice, and their fees are completely reasonable and in line with what other vets in the area charge, so I'm not sure what the other posters had experienced, but I would not go anywhere else.

5
★★★★★

We've been using this vet clinic for our pets for over 15 years. The doctors are amazing, compassionate, and knowledgeable. I've never been overcharged or treated poorly. Dr Lewis in particular is a favorite of ours, she was very compassionate when we had to put our 15 year old dog down. Dr Green gave me excellent advice when we adopted a rescue dog, and I simply can't find a single negative thing to say about this office. They always are able to get us in even on short notice, and their fees are completely reasonable and in line with what other vets in the area charge, so I'm not sure what the other posters had experienced, but I would not go anywhere else.

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While the vet I saw was very nice, the service they provided was incredibly overpriced. As one reviewer stated previously, they seemed more concerned with payment then service which is unfortunate because the doctor was so very nice. The vet left the room MANY times, for many minutes at a time and things seemed not to be run very smoothly behind the scenes. Anyway, if you want to be overcharged, go here.

1
★☆☆☆☆

While the vet I saw was very nice, the service they provided was incredibly overpriced. As one reviewer stated previously, they seemed more concerned with payment then service which is unfortunate because the doctor was so very nice. The vet left the room MANY times, for many minutes at a time and things seemed not to be run very smoothly behind the scenes. Anyway, if you want to be overcharged, go here.

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I am so glad that I found this vet! Dr. Brink has been wonderful to my dog. He has a lot of health problems, and the last vet he went to did not seem to help. They just wanted to charge a lot of money, and not suggest anything. Everyone is so helpful and nice at Falls Village. Our dog has shown great improvement since he has been a patient there. They all seem to truly care about animals!

2
★★★★★

I am so glad that I found this vet! Dr. Brink has been wonderful to my dog. He has a lot of health problems, and the last vet he went to did not seem to help. They just wanted to charge a lot of money, and not suggest anything. Everyone is so helpful and nice at Falls Village. Our dog has shown great improvement since he has been a patient there. They all seem to truly care about animals!

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They seem to charge more for routine visits than other vets I've been to in the area, and don't seem to have time to explain problems or answer questions. I'm looking for another doctor for my cat.

1
★☆☆☆☆

They seem to charge more for routine visits than other vets I've been to in the area, and don't seem to have time to explain problems or answer questions. I'm looking for another doctor for my cat.

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