Interstate Cycle INC

★★★★★
  • 20647 Catawba Ave

    Cornelius, NC 28031

    Map & Directions
  • 704-987-9800

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had a very bad experiance with them monday first of all im a comercial account customer with them i called twice to verifiy price and make sure we were on same page of parts i needed 1000$ worth fyi i ride 45 mins up there to order and pay

3
★★★★★

had a very bad experiance with them monday first of all im a comercial account customer with them i called twice to verifiy price and make sure we were on same page of parts i needed 1000$ worth fyi i ride 45 mins up there to order and pay

.

They were very helpful and great that they work with you to help out any way possible. Thank you!

5
★★★★★

They were very helpful and great that they work with you to help out any way possible. Thank you!

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.

Chris is awesome! Very knowledgeable and an asset to the company. He definitely deserves a raise. He turns my frown upside down.

5
★★★★★

Chris is awesome! Very knowledgeable and an asset to the company. He definitely deserves a raise. He turns my frown upside down.

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.

Chris is awesome! Very knowledgeable and an asset to the company. He definitely deserves a raise. He turns my frown upside down.

3
★★★★★

Chris is awesome! Very knowledgeable and an asset to the company. He definitely deserves a raise. He turns my frown upside down.

.

My salesman Chad was great. It was a smooth process and they were all friendly folks. Thanks!

5
★★★★★

My salesman Chad was great. It was a smooth process and they were all friendly folks. Thanks!

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.

My salesman Chad was great. It was a smooth process and they were all friendly folks. Thanks!

3
★★★★★

My salesman Chad was great. It was a smooth process and they were all friendly folks. Thanks!

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I worked with Tim at Interstate. He has to be the best salesman ever. He's nice, pleasant, and not pushy at all.

5
★★★★★

I worked with Tim at Interstate. He has to be the best salesman ever. He's nice, pleasant, and not pushy at all.

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.

I worked with Tim at Interstate. He has to be the best salesman ever. He's nice, pleasant, and not pushy at all.

3
★★★★★

I worked with Tim at Interstate. He has to be the best salesman ever. He's nice, pleasant, and not pushy at all.

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Everything has been great from when I called about a motorcycle I saw on the website.

3
★★★★★

Everything has been great from when I called about a motorcycle I saw on the website.

.

Everything has been great from when I called about a motorcycle I saw on the website.

5
★★★★★

Everything has been great from when I called about a motorcycle I saw on the website.

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.

Everything has been great from when I called about a motorcycle I saw on the website.

3
★★★★★

Everything has been great from when I called about a motorcycle I saw on the website.

.

Everything has been great from when I called about a motorcycle I saw on the website.

5
★★★★★

Everything has been great from when I called about a motorcycle I saw on the website.

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Ratings_icons Ratings_icons

.

Everything has been great from when I called about a motorcycle I saw on the website.

3
★★★★★

Everything has been great from when I called about a motorcycle I saw on the website.

.

Very informative and helpful with the entire process. I would definitely recommend them to anyone!

3
★★★★★

Very informative and helpful with the entire process. I would definitely recommend them to anyone!

.

I really enjoyed my experience at Interstate Cycle. Kevin and the rest of the staff made it very pleasant. I would definitely do it again.

5
★★★★★

I really enjoyed my experience at Interstate Cycle. Kevin and the rest of the staff made it very pleasant. I would definitely do it again.

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.

I really enjoyed my experience at Interstate Cycle. Kevin and the rest of the staff made it very pleasant. I would definitely do it again.

3
★★★★★

I really enjoyed my experience at Interstate Cycle. Kevin and the rest of the staff made it very pleasant. I would definitely do it again.

.

Great experience overall, all of my questions were answered immediately and correct.

5
★★★★★

Great experience overall, all of my questions were answered immediately and correct.

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.

Great experience overall, all of my questions were answered immediately and correct.

3
★★★★★

Great experience overall, all of my questions were answered immediately and correct.

.

Purchased a 2011 Suzuki DL650 Vstrom from Interstate Cycle. Perfectly satisfied with the sale and the delivery, sold a 2008 Suzuki RM-Z250 via consignment sale through Interstate Cycle - no issues. Had my 2011 Vstrom serviced at Interstate

3
★★★★★

Purchased a 2011 Suzuki DL650 Vstrom from Interstate Cycle. Perfectly satisfied with the sale and the delivery, sold a 2008 Suzuki RM-Z250 via consignment sale through Interstate Cycle - no issues. Had my 2011 Vstrom serviced at Interstate

.

They were so nice before I bought my bike but now not so much! Their service sucks! RUDE and OVERPRICED on everything !!! I go to another Suzuki dealership now since they didn't seem very interested in helping me with getting parts or

3
★★★★★

They were so nice before I bought my bike but now not so much! Their service sucks! RUDE and OVERPRICED on everything !!! I go to another Suzuki dealership now since they didn't seem very interested in helping me with getting parts or

.

The guys just deliver. They have the best team in the business. Just bought my 3rd ATV from them, and it was as just as pleasurable an experience as the previous two.

2
★★★★★

The guys just deliver. They have the best team in the business. Just bought my 3rd ATV from them, and it was as just as pleasurable an experience as the previous two.

Pros: Best experience in Charlotte

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I hate reading reviews from angry consumers. Everybody knows that you can't please everyone all the time, and some people you can't please ever. The unbiased truth is...there are 10 to 15 guys working at the store, and they don't share one personality. If you can't get along with 10 different people, maybe the problem is YOU! When it comes to Interstate Cycle, the guys have a wealth of knowledge, and they enjoy what they do. It is an outrage that CitySearch allows people to post reviews like this one below from Unbiased Truth. It just doesn't make any sense!!! Go see for yourself as opposed to take the opinion of an individual that hides behind an internet alias.

2
★★★★★

I hate reading reviews from angry consumers. Everybody knows that you can't please everyone all the time, and some people you can't please ever. The unbiased truth is...there are 10 to 15 guys working at the store, and they don't share one personality. If you can't get along with 10 different people, maybe the problem is YOU! When it comes to Interstate Cycle, the guys have a wealth of knowledge, and they enjoy what they do. It is an outrage that CitySearch allows people to post reviews like this one below from Unbiased Truth. It just doesn't make any sense!!! Go see for yourself as opposed to take the opinion of an individual that hides behind an internet alias.

Pros: They Care!

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We just want to thank all of our customers. Some of the reviews I read here truly shock me. The fact is Interstate Cycle has one of the top Yamaha CSI ratings in the state. The average term of employment at Interstate is 4 years with several employees that have worked for us 8 years or longer. We want to deliver top customer service, and we will do everything possible to make sure your purchase experience is fun!

We appreciate our good reviews, and we appologize for our mistakes.

Come experience Interstate for yourself.

2
★★★★★

We just want to thank all of our customers. Some of the reviews I read here truly shock me. The fact is Interstate Cycle has one of the top Yamaha CSI ratings in the state. The average term of employment at Interstate is 4 years with several employees that have worked for us 8 years or longer. We want to deliver top customer service, and we will do everything possible to make sure your purchase experience is fun!

We appreciate our good reviews, and we appologize for our mistakes.

Come experience Interstate for yourself.

Pros: We care!

.

Order gets confirmed but that's it... No sorry somethings back ordered... the dog ate your parts... Larry the net order guy got sick and lost it.... Just limbo without a filled order...

Shouldn't claim to sell what it can't deliver.

0
★☆☆☆☆

Order gets confirmed but that's it... No sorry somethings back ordered... the dog ate your parts... Larry the net order guy got sick and lost it.... Just limbo without a filled order...

Shouldn't claim to sell what it can't deliver.

Pros: have a web Presence

Cons: Don't seem to comunicate or deliver

.

My husband & I bought a brand new bike from Interstate Cycle and we have been nothing but pleased with the all around service. The group of people there are always willing to answer any questions & lead us in the right direction.

2
★★★★★

My husband & I bought a brand new bike from Interstate Cycle and we have been nothing but pleased with the all around service. The group of people there are always willing to answer any questions & lead us in the right direction.

.

Interstate Cycle is clearly the best motorcycle dealership in the Carolina's. They have a great staff of knowledgeable sales and service professionals. I have purchased motorcycles from other dealers in the Charlotte area, but none of them come close to the family friendly atmosphere that I have experienced at Interstate Cycle. Their great discounts on parts and accessories are unequaled. Recently, while on vacation in Canada, I had a slight problem with my bike and the dealer in Canada had the problem diagnosed incorrectly, however armed with the information from Interstate, the problem was solved. Interstate was right there getting me the information that I needed to have my bike back on the road in less than an hour and a half.

Thanks Interstate Cycle!

2
★★★★★

Interstate Cycle is clearly the best motorcycle dealership in the Carolina's. They have a great staff of knowledgeable sales and service professionals. I have purchased motorcycles from other dealers in the Charlotte area, but none of them come close to the family friendly atmosphere that I have experienced at Interstate Cycle. Their great discounts on parts and accessories are unequaled. Recently, while on vacation in Canada, I had a slight problem with my bike and the dealer in Canada had the problem diagnosed incorrectly, however armed with the information from Interstate, the problem was solved. Interstate was right there getting me the information that I needed to have my bike back on the road in less than an hour and a half.

Thanks Interstate Cycle!

Pros: You bet!

Cons: None

.

Great staff, very friendly and courteous, good pricing and inventory. They are out to please the customers.

2
★★★★★

Great staff, very friendly and courteous, good pricing and inventory. They are out to please the customers.

Pros: Great location, easy access, nice store

Cons: Tight to park in their lot, but the lot next to it has plenty of parking!

.

Having owned several bikes and the opportunity to "experience" many dealerships in the Charlotte area, there is no question that Interstate Cycle "gets it" when it comes to customer service. Regardless of whether you are shopping for a new/pre-owned bike, parts or accessories, if you want to feel valued as a customer and treated like a friend, then IC is where you will get the best return on your investment of time and dollars. What separates IC from the rest of the pack is that the relationship goes beyond the point of sale. Don't take my word for it. Stop in and talk with anyone on the sales or service staff and you will see the difference for yourself. Great product lines, great people and great service. It just makes sense.

Bob Pearson
Huntersville, NC

2
★★★★★

Having owned several bikes and the opportunity to "experience" many dealerships in the Charlotte area, there is no question that Interstate Cycle "gets it" when it comes to customer service. Regardless of whether you are shopping for a new/pre-owned bike, parts or accessories, if you want to feel valued as a customer and treated like a friend, then IC is where you will get the best return on your investment of time and dollars. What separates IC from the rest of the pack is that the relationship goes beyond the point of sale. Don't take my word for it. Stop in and talk with anyone on the sales or service staff and you will see the difference for yourself. Great product lines, great people and great service. It just makes sense.

Bob Pearson
Huntersville, NC

.

I have been a customer of Interstate Cycle for the last two years. I own two motorcycles, both customized with there help and expertise. The owner, the management and service I have experienced with this dealership has been fantastic. When I and my friends go there we feel like we are part of a bigger family and not just another customer. There support for the local motorcycle chapters has been second to none. If you are looking for a establishment that is honest and straight forward this is it.

2
★★★★★

I have been a customer of Interstate Cycle for the last two years. I own two motorcycles, both customized with there help and expertise. The owner, the management and service I have experienced with this dealership has been fantastic. When I and my friends go there we feel like we are part of a bigger family and not just another customer. There support for the local motorcycle chapters has been second to none. If you are looking for a establishment that is honest and straight forward this is it.

Pros: Great staff and service

.

I have been an Interstate Cycle customer for a year and a half, have bought three bikes from them (moving up each time with my abilities), and have spent countless hours with the staff, sales personnel, and service technicians and they are, by far, the best in the area. The sales staff is no pressure (and the finance guys are great!) and very knowledgeable about their products. The parts department is fantastic (Barry and Cody go the extra-extra mile) and always willing to help you find that just-right part(s). And lastly, the service department is abso-freaking awesome! Richard, has a tremendous group of guys in that department who take care of every thing, big and small! Lastly, Bevin is a great help in all aspects of the sale--before and after! There are other shops in the area with a few more bikes, but they also have much more attitude and are completely high-pressure (like some shops on Freedom Drive!). Going there to pick up a friend who had to drop his bike off there and seeing how they treated me and him reinforced what a great bunch of guys that are at Interstate!

Keep it up! I'm almost due for a new bike!

Jon Golden
Charlotte, NC

2
★★★★★

I have been an Interstate Cycle customer for a year and a half, have bought three bikes from them (moving up each time with my abilities), and have spent countless hours with the staff, sales personnel, and service technicians and they are, by far, the best in the area. The sales staff is no pressure (and the finance guys are great!) and very knowledgeable about their products. The parts department is fantastic (Barry and Cody go the extra-extra mile) and always willing to help you find that just-right part(s). And lastly, the service department is abso-freaking awesome! Richard, has a tremendous group of guys in that department who take care of every thing, big and small! Lastly, Bevin is a great help in all aspects of the sale--before and after! There are other shops in the area with a few more bikes, but they also have much more attitude and are completely high-pressure (like some shops on Freedom Drive!). Going there to pick up a friend who had to drop his bike off there and seeing how they treated me and him reinforced what a great bunch of guys that are at Interstate!

Keep it up! I'm almost due for a new bike!

Jon Golden
Charlotte, NC

Pros: Everything about Interstate is top-notch!

Cons: Now that they're open 6 days a week, nothing to complain about!

.

The best customer service anywhere, i have gone to several shops and purchased many bikes. No one can compare to Interstate. They truly care about their customers before, during, and after the sale! I bring my friends there because of the great service. There are three dealerships closer to me, but i go out of my way to Interstate becasue i know I will receive the customer service I deserve. They have not forgotten what makes a good business....Happy customers who come again and again. Thank You Everyone at Interstate for caring about your customers at all times!

2
★★★★★

The best customer service anywhere, i have gone to several shops and purchased many bikes. No one can compare to Interstate. They truly care about their customers before, during, and after the sale! I bring my friends there because of the great service. There are three dealerships closer to me, but i go out of my way to Interstate becasue i know I will receive the customer service I deserve. They have not forgotten what makes a good business....Happy customers who come again and again. Thank You Everyone at Interstate for caring about your customers at all times!

Pros: A staff that knows you and remembers you.always

Cons: wish they were open until 6:30

 

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