Dicks Sporting Goods

★★★☆☆

About Dicks Sporting Goods

Categories
  • Bicycle Dealers

Sports & Recreation

Sports & Recreation
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Inside-Out Sports

2002 Grisdale Ln Cary, IL

2.5 2
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The selection is great, and that's as good as it gets. As if Crossroads wasn't bad enough getting in and out, Dick'sSG is almost as bad. Lines for the cash register are almost always crowded. I haven't had any problems in any other departments of the store except for the bike section. Do not take your bike to get serviced there. They are cheaper than other places but the quality of the service is terrible. I took my bike in for a minor problem a few years ago, they said they had to send it back to the manufacturer for a part to get it fixed. A week later I go back (no one called) and i asked if they had the bike and they said yes, but it was in the back and they had to wait for the manager to come back from lunch, they couldn't get it for me. Not too big a deal, they said they would call later that day. I go to see a movie while in crossroads, come back (after the movie, no one called) and the manager is back in. He gets me the bike from the back and it was still broken. I take the bike to the Spin Cycle in Cary and they fixed it over the weekend. It cost more but it actually got fixed! Lesson learned, go with someone who knows how to fix a bike.

0
★☆☆☆☆

The selection is great, and that's as good as it gets. As if Crossroads wasn't bad enough getting in and out, Dick'sSG is almost as bad. Lines for the cash register are almost always crowded. I haven't had any problems in any other departments of the store except for the bike section. Do not take your bike to get serviced there. They are cheaper than other places but the quality of the service is terrible. I took my bike in for a minor problem a few years ago, they said they had to send it back to the manufacturer for a part to get it fixed. A week later I go back (no one called) and i asked if they had the bike and they said yes, but it was in the back and they had to wait for the manager to come back from lunch, they couldn't get it for me. Not too big a deal, they said they would call later that day. I go to see a movie while in crossroads, come back (after the movie, no one called) and the manager is back in. He gets me the bike from the back and it was still broken. I take the bike to the Spin Cycle in Cary and they fixed it over the weekend. It cost more but it actually got fixed! Lesson learned, go with someone who knows how to fix a bike.

Pros: Good Selection

Cons: Crappy Bike Service, Long Lines at Register (almost always)

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Dicks is great for all sports, but lacks soccer needs. If you are in Crossroads you are better to look at Omega or Premier. Dicks' selection on hunting gear and apparel is wonderful and they will order if there is no stock

4
★★★★☆

Dicks is great for all sports, but lacks soccer needs. If you are in Crossroads you are better to look at Omega or Premier. Dicks' selection on hunting gear and apparel is wonderful and they will order if there is no stock

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