Slumber Kids

★★★★☆
  • 11523 Carolina Place Pkwy Ste A

    Pineville, NC 28134

    Map & Directions
  • 704-541-0060

About Slumber Kids

3.9286 14
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.

I would not recommend this store. They are so disorganized and inefficient. I ordered a bedroom set including a bookcase back in Sept. I was told my order was ready and would be delivered. They ONLY deliver Wednesday and Thursday - they never mention that in the store. Be prepare to take valuable time off work to sit around and wait for them during a four hour window. When they arrived they changed the story and told me they didn't have my bookcase. Trying to get a status of the order was not easy, was given the run-around. FIVE months later I get a call it has arrived. Now scheduling a delivery time has been a nightmare. I have no choice but to take unpaid time off work to sit and wait for a bookcase to arrive. I wish they would have told me before making the purchase the only delivery days were Wednesday and Thursday - so inconvenient. The customer has to work around what is convenient for them, not the other way around.

1
★☆☆☆☆

I would not recommend this store. They are so disorganized and inefficient. I ordered a bedroom set including a bookcase back in Sept. I was told my order was ready and would be delivered. They ONLY deliver Wednesday and Thursday - they never mention that in the store. Be prepare to take valuable time off work to sit around and wait for them during a four hour window. When they arrived they changed the story and told me they didn't have my bookcase. Trying to get a status of the order was not easy, was given the run-around. FIVE months later I get a call it has arrived. Now scheduling a delivery time has been a nightmare. I have no choice but to take unpaid time off work to sit and wait for a bookcase to arrive. I wish they would have told me before making the purchase the only delivery days were Wednesday and Thursday - so inconvenient. The customer has to work around what is convenient for them, not the other way around.

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Shocked that there is still such a company that works with the customer not against the customer! I am so happy that someone has it together. I recently purchased furniture from Slumber Kids, and I had a tiny "concealed" damage on my

3
★★★★★

Shocked that there is still such a company that works with the customer not against the customer! I am so happy that someone has it together. I recently purchased furniture from Slumber Kids, and I had a tiny "concealed" damage on my

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Excitement nevers ends. From the day I arrived to Slumber Kids, greated by such a knowledegable staff, the day I ordered and the day I received the call that my order arrived so fast! I just knew it was a trick, but no it wasn't!

3
★★★★★

Excitement nevers ends. From the day I arrived to Slumber Kids, greated by such a knowledegable staff, the day I ordered and the day I received the call that my order arrived so fast! I just knew it was a trick, but no it wasn't!

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I have searched everywhere for my sons room and recently came across Slumber Kids. The people were great from the store to delivery and I am very pleased with the loft bed that we purchased. I would highly recommend Slumber Kids for anyone

3
★★★★★

I have searched everywhere for my sons room and recently came across Slumber Kids. The people were great from the store to delivery and I am very pleased with the loft bed that we purchased. I would highly recommend Slumber Kids for anyone

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Just received my baby furniture last week.....what great product and what a great price. We shopped everywhere and placed our order here based on the service that we received from Rick. Our order arrived two weeks early and we are very

3
★★★★★

Just received my baby furniture last week.....what great product and what a great price. We shopped everywhere and placed our order here based on the service that we received from Rick. Our order arrived two weeks early and we are very

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We purchased our bunk bed sets from Michelle at Slumber Kids and I will say that this was the best experience I have ever had purchasing furniture. Michelle was extremely helpful in making sure we purchased the right bunk for my child and the delivery was excellent. If you are looking for furniture for your child you should check out this store. They also have the best prices that I could find, and I searched everywhere.

5
★★★★★

We purchased our bunk bed sets from Michelle at Slumber Kids and I will say that this was the best experience I have ever had purchasing furniture. Michelle was extremely helpful in making sure we purchased the right bunk for my child and the delivery was excellent. If you are looking for furniture for your child you should check out this store. They also have the best prices that I could find, and I searched everywhere.

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Great selection and Great Pricing. The Delivery crew was excellent. We are extremely pleased with our choice and the service was excellent. I will be back to shop for my next child.....thank you Slumber Kids.

5
★★★★★

Great selection and Great Pricing. The Delivery crew was excellent. We are extremely pleased with our choice and the service was excellent. I will be back to shop for my next child.....thank you Slumber Kids.

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While searching for furniture for my daughters room, I came across Slumber Kids. Michelle was extremely helpful in making sure that we made the right decisions and helped us through the process. We made our purchase and our delivery was

3
★★★★★

While searching for furniture for my daughters room, I came across Slumber Kids. Michelle was extremely helpful in making sure that we made the right decisions and helped us through the process. We made our purchase and our delivery was

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I was on a mission to find my a bedroom for my child when I came across Slumber Kids. They were extremely helpful and I found the perfect bedroom. The pricing was better than anywhere else I had shopped and the service was excellent. When

3
★★★★★

I was on a mission to find my a bedroom for my child when I came across Slumber Kids. They were extremely helpful and I found the perfect bedroom. The pricing was better than anywhere else I had shopped and the service was excellent. When

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Me and my wife bought bunk beds from Slumberkids. Lots of Bunks to choose from. The lady there was just as nice and helpful as she could be. Good buy!!

2
★★★★☆

Me and my wife bought bunk beds from Slumberkids. Lots of Bunks to choose from. The lady there was just as nice and helpful as she could be. Good buy!!

Pros: Good location, good prices NICE people !!

Cons: to many people in Charotte

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We purchased a bed, dresser, and mirror on February 14, 2010. After trying several times to set up a delivery date and being told the only times they could deliver was the weekend, they finally brought everything out three weeks later. After the delivery person was gone we opened the mirror and the wood was damaged. So we called them and they said they would replace it. They never called us back so we finally called them two weeks later. We are still trying to set up a delivery time, being told each time the only time they can deliver is on the weekend. We would never suggest that anyone buy furniture from Slumber Kids in Pineville, NC! Once they have gotten their money they will forget all about their customer service. At their website it says they will do whatever is needed to satisfy their customers. That is a joke and a big lie.

1
★☆☆☆☆

We purchased a bed, dresser, and mirror on February 14, 2010. After trying several times to set up a delivery date and being told the only times they could deliver was the weekend, they finally brought everything out three weeks later. After the delivery person was gone we opened the mirror and the wood was damaged. So we called them and they said they would replace it. They never called us back so we finally called them two weeks later. We are still trying to set up a delivery time, being told each time the only time they can deliver is on the weekend. We would never suggest that anyone buy furniture from Slumber Kids in Pineville, NC! Once they have gotten their money they will forget all about their customer service. At their website it says they will do whatever is needed to satisfy their customers. That is a joke and a big lie.

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0 out of 2 people found this review helpful.

.

We purchased a bed, dresser, and mirror on February 14, 2010. After trying several times to set up a delivery date and being told the only times they could deliver was the weekend, they finally brought everything out three weeks later. After the delivery person was gone we opened the mirror and the wood was damaged. So we called them and they said they would replace it. They never called us back so we finally called them two weeks later. We are still trying to set up a delivery time, being told each time the only time they can deliver is on the weekend. We would never suggest that anyone buy furniture from Slumber Kids in Pineville, NC! Once they have gotten their money they will forget all about their customer service. At their website it says they will do whatever is needed to satisfy their customers. That is a joke and a big lie.

0
★☆☆☆☆

We purchased a bed, dresser, and mirror on February 14, 2010. After trying several times to set up a delivery date and being told the only times they could deliver was the weekend, they finally brought everything out three weeks later. After the delivery person was gone we opened the mirror and the wood was damaged. So we called them and they said they would replace it. They never called us back so we finally called them two weeks later. We are still trying to set up a delivery time, being told each time the only time they can deliver is on the weekend. We would never suggest that anyone buy furniture from Slumber Kids in Pineville, NC! Once they have gotten their money they will forget all about their customer service. At their website it says they will do whatever is needed to satisfy their customers. That is a joke and a big lie.

Cons: worst customer service ever, damaged furniture

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Placed an order for 2 pieces of furniture in July 2008, a bunk bed and a dresser. They arrived in September 2008 with the dresser damaged. We did not accept it and they took the dresser back to be fixed. Were told that we would be contacted with new shipment date. After not hearing from them in 1 month we started calling, and calling, and calling. They finally called back in December to say the new dresser top was in and they would call back with a new shipment date. Guess what, they never called back. Called them today (1/22/09) and said it should ship out in mid February 2009. They refuse to use any truck but their own and say that is the soonest one is coming to our area. We are stuck because the bed and dresser were bought as a set. I would like to tell them to shove the dresser you know where...but then I won't be able to get a dresser that matches the bed.
8 months is way to long to wait for a dresser! We'll see if it actually arrives in 8 months. I never would deal with this company again. They are full of excuses and will not do anything to provide decent customer service. They rarely return phone calls...maybe 3 in the 20 or so we've placed! In these trying economic times you would think that companies would work harder to gain and keep your business. This has every sign of a company about to fold. Beware of giving your hard earned dollars to a company that might not be around to deliver the goods.

1
★☆☆☆☆

Placed an order for 2 pieces of furniture in July 2008, a bunk bed and a dresser. They arrived in September 2008 with the dresser damaged. We did not accept it and they took the dresser back to be fixed. Were told that we would be contacted with new shipment date. After not hearing from them in 1 month we started calling, and calling, and calling. They finally called back in December to say the new dresser top was in and they would call back with a new shipment date. Guess what, they never called back. Called them today (1/22/09) and said it should ship out in mid February 2009. They refuse to use any truck but their own and say that is the soonest one is coming to our area. We are stuck because the bed and dresser were bought as a set. I would like to tell them to shove the dresser you know where...but then I won't be able to get a dresser that matches the bed.
8 months is way to long to wait for a dresser! We'll see if it actually arrives in 8 months. I never would deal with this company again. They are full of excuses and will not do anything to provide decent customer service. They rarely return phone calls...maybe 3 in the 20 or so we've placed! In these trying economic times you would think that companies would work harder to gain and keep your business. This has every sign of a company about to fold. Beware of giving your hard earned dollars to a company that might not be around to deliver the goods.

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0 out of 2 people found this review helpful.

.

Placed an order for 2 pieces of furniture in July 2008, a bunk bed and a dresser. They arrived in September 2008 with the dresser damaged. We did not accept it and they took the dresser back to be fixed. Were told that we would be contacted with new shipment date. After not hearing from them in 1 month we started calling, and calling, and calling. They finally called back in December to say the new dresser top was in and they would call back with a new shipment date. Guess what, they never called back. Called them today (1/22/09) and said it should ship out in mid February 2009. They refuse to use any truck but their own and say that is the soonest one is coming to our area. We are stuck because the bed and dresser were bought as a set. I would like to tell them to shove the dresser you know where...but then I won't be able to get a dresser that matches the bed.
8 months is way to long to wait for a dresser! We'll see if it actually arrives in 8 months. I never would deal with this company again. They are full of excuses and will not do anything to provide decent customer service. They rarely return phone calls...maybe 3 in the 20 or so we've placed! In these trying economic times you would think that companies would work harder to gain and keep your business. This has every sign of a company about to fold. Beware of giving your hard earned dollars to a company that might not be around to deliver the goods.

0
★☆☆☆☆

Placed an order for 2 pieces of furniture in July 2008, a bunk bed and a dresser. They arrived in September 2008 with the dresser damaged. We did not accept it and they took the dresser back to be fixed. Were told that we would be contacted with new shipment date. After not hearing from them in 1 month we started calling, and calling, and calling. They finally called back in December to say the new dresser top was in and they would call back with a new shipment date. Guess what, they never called back. Called them today (1/22/09) and said it should ship out in mid February 2009. They refuse to use any truck but their own and say that is the soonest one is coming to our area. We are stuck because the bed and dresser were bought as a set. I would like to tell them to shove the dresser you know where...but then I won't be able to get a dresser that matches the bed.
8 months is way to long to wait for a dresser! We'll see if it actually arrives in 8 months. I never would deal with this company again. They are full of excuses and will not do anything to provide decent customer service. They rarely return phone calls...maybe 3 in the 20 or so we've placed! In these trying economic times you would think that companies would work harder to gain and keep your business. This has every sign of a company about to fold. Beware of giving your hard earned dollars to a company that might not be around to deliver the goods.

Pros: They easily took my money

Cons: Still waiting for delivery, 8 months and counting!

 

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