Kmart

★★☆☆☆
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  • 1209 Russ Ave

    Waynesville, NC 28786

    Map & Directions
  • 828-452-0384

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2.0 1
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This particular Kmart location has great parking and is easy to enter the lot. Once you get out of your car, the whole experience goes downhill. The doors will shut on you, as the automatic doors do not work properly. I have almost been knocked over by these doors, so I have to be really careful not to injure my new hip. The employees are well aware of this problem, yet nothing has been done to adjust these doors. The store is generally clean, but it is terrible to try to find help when you need it, as they are terribly understaffed. The customer service counter service level is substandard as the person working is normally not very well trained. They often have to call someone else to assist them to assist the customer. The checkout lanes are so tiny that you can barely get a cart thru the aisle. The cashiers are very slow and there are never enough of them. I would not recommend this store at all.

2
★★☆☆☆

This particular Kmart location has great parking and is easy to enter the lot. Once you get out of your car, the whole experience goes downhill. The doors will shut on you, as the automatic doors do not work properly. I have almost been knocked over by these doors, so I have to be really careful not to injure my new hip. The employees are well aware of this problem, yet nothing has been done to adjust these doors. The store is generally clean, but it is terrible to try to find help when you need it, as they are terribly understaffed. The customer service counter service level is substandard as the person working is normally not very well trained. They often have to call someone else to assist them to assist the customer. The checkout lanes are so tiny that you can barely get a cart thru the aisle. The cashiers are very slow and there are never enough of them. I would not recommend this store at all.

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