Kloc's Carolina Car Care

★★★★★
  • 13908 Independence Blvd

    Indian Trail, NC 28079

    Map & Directions
  • 704-821-1790

About Kloc's Carolina Car Care

Hours
Mon 8:00-18:00, Tue 8:00-18:00, Wed 8:00-18:00, Thu 8:00-18:00, Fri 8:00-18:00, Sat 8:00-16:00, Sun closed

Automotive

Automotive
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STILL fighting to get my money back. Avoid at all costs!

3
★★★☆☆

STILL fighting to get my money back. Avoid at all costs!

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Came in once for an oil change and got hit on by the manager. Scary. DO NOT go here.

3
★★★☆☆

Came in once for an oil change and got hit on by the manager. Scary. DO NOT go here.

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Not very happy with this place, they do not seem to tell the truth. I am only giving them 3 stars because they were kind in person and released my car when I asked.

3
★★★★★

Not very happy with this place, they do not seem to tell the truth. I am only giving them 3 stars because they were kind in person and released my car when I asked.

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I went here first on October 1st for a transmission rebuild. They had shot a low price and answered most my questions - I honestly only chose them because I didnt have the money to go elsewhere. I picked up my vehicle on October 9th (the

3
★★★★★

I went here first on October 1st for a transmission rebuild. They had shot a low price and answered most my questions - I honestly only chose them because I didnt have the money to go elsewhere. I picked up my vehicle on October 9th (the

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After 4 calls back to this shop I am completely aware that they are not going to do the right thing and fix my vehicle.

3
★★★★★

After 4 calls back to this shop I am completely aware that they are not going to do the right thing and fix my vehicle.

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DO NOT GO HERE. This shop is ran by a bunch of scam artists only out for your money.

3
★★★★★

DO NOT GO HERE. This shop is ran by a bunch of scam artists only out for your money.

.

Carolina Car Care gave a decent price but the quality of work just is not there, neither is the customer service. If I did this repair again, I would not have went here.

3
★★★★★

Carolina Car Care gave a decent price but the quality of work just is not there, neither is the customer service. If I did this repair again, I would not have went here.

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I called Carolina Car Care for two new tires on a Friday and the receptionist who answered the telephone was polite and friendly. She said they did not have the tires in stock but she would go ahead and order them for me, she said it

3
★★★★★

I called Carolina Car Care for two new tires on a Friday and the receptionist who answered the telephone was polite and friendly. She said they did not have the tires in stock but she would go ahead and order them for me, she said it

.

Ever since the management changed at Kloc's in 2010 the service has not been the same. On top of that, when we purchased our tires under previous management they said we would get free rotations for life. The new management has decided not

3
★★★★★

Ever since the management changed at Kloc's in 2010 the service has not been the same. On top of that, when we purchased our tires under previous management they said we would get free rotations for life. The new management has decided not

.

I have had two very good experiences with this repair shop. I first brought my vette into the shop for new brakes as I suspected I needed rotors too. I was pleased to find out the bill was resonable but really made me a customer was when they did the alignment. I had a frozen lugnut which was causing me to wear tires. The tech fought with my car till it was fixed correctly. The car runs like new.
I then brought my diesel truck to them for a ERG value problem and they fixed it correctly, quickley and affordably. I finally have one place I can go for my vette to diesel! That makes me happy.

2
★★★★★

I have had two very good experiences with this repair shop. I first brought my vette into the shop for new brakes as I suspected I needed rotors too. I was pleased to find out the bill was resonable but really made me a customer was when they did the alignment. I had a frozen lugnut which was causing me to wear tires. The tech fought with my car till it was fixed correctly. The car runs like new.
I then brought my diesel truck to them for a ERG value problem and they fixed it correctly, quickley and affordably. I finally have one place I can go for my vette to diesel! That makes me happy.

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I went in for an inspection on my van. They took it in and the tech comes in and says "You didn't pass the emissions, but I can send you down to my buddy who can fix it cheap".

This sounded fishy, so I paid them for the check and took my van to another shop to get a second opinion. My car passed emission beautifully.

I will never go back to Kloc's

0
★☆☆☆☆

I went in for an inspection on my van. They took it in and the tech comes in and says "You didn't pass the emissions, but I can send you down to my buddy who can fix it cheap".

This sounded fishy, so I paid them for the check and took my van to another shop to get a second opinion. My car passed emission beautifully.

I will never go back to Kloc's

Cons: Mechanic proved to be untrustworthy

.

I went in for an inspection on my van. They took it in and the tech comes in and says "You didn't pass the emissions, but I can send you down to my buddy who can fix it cheap".

This sounded fishy, so I paid them for the check and took my van to Meineke to get a second opinion. My car passed emission beautifully.

I will never go back to Kloc's.

1
★☆☆☆☆

I went in for an inspection on my van. They took it in and the tech comes in and says "You didn't pass the emissions, but I can send you down to my buddy who can fix it cheap".

This sounded fishy, so I paid them for the check and took my van to Meineke to get a second opinion. My car passed emission beautifully.

I will never go back to Kloc's.

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