Phil's Toy Store

★★★★☆
  • 605 E Chatham St

    Cary, NC 27511

    Map & Directions
  • (919) 462-0021

About Phil's Toy Store

Hours
Mon-Fri 8:30am-5:30pm ; Sat Closed ; Sun Closed ; Appointments Available ; 24 Hour Emergency Service Available

Automotive

Automotive
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I took my Highlander to a local mechanic and they told me it needed a new motor. Phil told me it just needed a valve cover. I was very happy to pay $1000 instead of $7000.

Fast forward a few months and our truck started misfiring. Local mechanic once again said it needed a new motor and Phil told me that I should have brought it to him to begin with. Well, I got it towed there and the next day he tells me it definitely needs a new motor. I was upset, but these things happen. I go to pick the thing up and he charges me $190 for the troubleshooting.... I really didn't know what to say. You would think that after charging me $1000 for a job that was pointless that he wouldn't pour salt on the wound and charge me for something I was told needed done in the first place. Ridiculous. Don't take your business here!!!

1
★☆☆☆☆

I took my Highlander to a local mechanic and they told me it needed a new motor. Phil told me it just needed a valve cover. I was very happy to pay $1000 instead of $7000.

Fast forward a few months and our truck started misfiring. Local mechanic once again said it needed a new motor and Phil told me that I should have brought it to him to begin with. Well, I got it towed there and the next day he tells me it definitely needs a new motor. I was upset, but these things happen. I go to pick the thing up and he charges me $190 for the troubleshooting.... I really didn't know what to say. You would think that after charging me $1000 for a job that was pointless that he wouldn't pour salt on the wound and charge me for something I was told needed done in the first place. Ridiculous. Don't take your business here!!!

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I have a 9 yr old Toyota MR2 with 110k miles. The average mechanic could try to sell a boatload of stuff I don't need, but Phil's Toy Store has never once tried to do something that isn't absolutely necessary. one time I went somewhere else because they were offering a free oil change and some discounted maintenance. that place came to me with a laundry list of junk to do to my car, and when I went to Phil's, they told me that most of it wasn't necessary. Phil's is a trusted mechanic, which is hard to find. And Wayne is one of the nicest guys I have ever met. Really a great place to take your car.
I couldn't say enough great things.

5
★★★★★

I have a 9 yr old Toyota MR2 with 110k miles. The average mechanic could try to sell a boatload of stuff I don't need, but Phil's Toy Store has never once tried to do something that isn't absolutely necessary. one time I went somewhere else because they were offering a free oil change and some discounted maintenance. that place came to me with a laundry list of junk to do to my car, and when I went to Phil's, they told me that most of it wasn't necessary. Phil's is a trusted mechanic, which is hard to find. And Wayne is one of the nicest guys I have ever met. Really a great place to take your car.
I couldn't say enough great things.

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We are Toyota owners exclusively. Unfortunately, dealers suck hard, but Phil is taking good care of our cars. It's not cheap but it's not worst than the dealer. My Camry has 173 000 miles now and it still runs like new.

They recommand only required maintenance and they know Toyota vehicules much better then the part time Morons working for the dealer.

As long as they will remain honest, I will be glad to keep doing business with this small shop.
I'm so sad I cannot have this shop honor the Warranty. At least, if the dealer damage my vehicule again, I could have it inspected by Phil.

Everything that is not covered by the Warranty is taken cared of by Phil, and after the Warranty is over, the dealer will never see my face again.

5
★★★★★

We are Toyota owners exclusively. Unfortunately, dealers suck hard, but Phil is taking good care of our cars. It's not cheap but it's not worst than the dealer. My Camry has 173 000 miles now and it still runs like new.

They recommand only required maintenance and they know Toyota vehicules much better then the part time Morons working for the dealer.

As long as they will remain honest, I will be glad to keep doing business with this small shop.
I'm so sad I cannot have this shop honor the Warranty. At least, if the dealer damage my vehicule again, I could have it inspected by Phil.

Everything that is not covered by the Warranty is taken cared of by Phil, and after the Warranty is over, the dealer will never see my face again.

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They're good as long as you can leave it there for a couple of days and even then they make no promises. Only use them for scheduled routine maintenance rather than when needing a fix. I've been turned away quite a few times when I needed something repaired or just looked at.

2
★★☆☆☆

They're good as long as you can leave it there for a couple of days and even then they make no promises. Only use them for scheduled routine maintenance rather than when needing a fix. I've been turned away quite a few times when I needed something repaired or just looked at.

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.

Our family has used Phil's for maintenance on all our Toyotas (Camrys and Avalons) since 1997. We've never been anything less than totally pleased with the work they have done and with the way they've treated us. In particular, they will always tell you what work needs to be done now and what work can be done later (and how to know when). Be sure to take any used Toyota you're considering purchasing to Phil's for a pre-purchase check-up!

PROS: Quality of work and customer service
CONS: Only that they're not closer to where we live in NE Raleigh!

5
★★★★★

Our family has used Phil's for maintenance on all our Toyotas (Camrys and Avalons) since 1997. We've never been anything less than totally pleased with the work they have done and with the way they've treated us. In particular, they will always tell you what work needs to be done now and what work can be done later (and how to know when). Be sure to take any used Toyota you're considering purchasing to Phil's for a pre-purchase check-up!

PROS: Quality of work and customer service
CONS: Only that they're not closer to where we live in NE Raleigh!

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