Rite Aid - CLOSED

★★☆☆☆
  • 518 E Nash St

    Louisburg, NC 27549

    Map & Directions
  • 919-496-4134

2.0 1
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I wanted to let you know what I think of Eckerd's Drug in Louisburg North Carolina.
I was getting all of our family's prescriptions there and have been for many years.
Recently, this drug store did not have the prescription for my son in stock. Rather than sending me to another drug store, they gave me 9 pills instead of the 30 the prescription called for. The pharmacist told me that they would notify my doctor to get another prescription written out for the remaining amount. I then called and visited Eckerd's several times and they did not send this information to my doctor, even after claiming they had. I since found out later that they were not even supposed to fill this prescription if they did not have the right amount to start with. I was hung-up on, once, rudely told it was not their problem basically, was given the run-around more than once. The personel told me lies and made up different excuses...and to top it all off, I still never got the medication for my son that month. ,thanks to their screw-up. After years of being a faithful Eckerd's Drug customer, I thought the public should know that my family and I have now moved all of our business to another pharmacy because of the horrible treatment I felt I received from this one store. I even sent a formal complaint to Eckerds, and all I got was a letter that said Sorry to hear about it (It basically was a waste of good paper

2
★★☆☆☆

I wanted to let you know what I think of Eckerd's Drug in Louisburg North Carolina.
I was getting all of our family's prescriptions there and have been for many years.
Recently, this drug store did not have the prescription for my son in stock. Rather than sending me to another drug store, they gave me 9 pills instead of the 30 the prescription called for. The pharmacist told me that they would notify my doctor to get another prescription written out for the remaining amount. I then called and visited Eckerd's several times and they did not send this information to my doctor, even after claiming they had. I since found out later that they were not even supposed to fill this prescription if they did not have the right amount to start with. I was hung-up on, once, rudely told it was not their problem basically, was given the run-around more than once. The personel told me lies and made up different excuses...and to top it all off, I still never got the medication for my son that month. ,thanks to their screw-up. After years of being a faithful Eckerd's Drug customer, I thought the public should know that my family and I have now moved all of our business to another pharmacy because of the horrible treatment I felt I received from this one store. I even sent a formal complaint to Eckerds, and all I got was a letter that said Sorry to hear about it (It basically was a waste of good paper

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