Chili's Grill & Bar

★☆☆☆☆
  • 635 Cross Creek Mall

    Fayetteville, NC 28303

    Map & Directions
  • 910-864-4363

Food

Food
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Chili's Grill & Bar

772 E Millsap Rd Fayetteville, AR

1.3333 3
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Long story short....there were 5 of us. Two latinos, three whites, we arrive and told it will be a 15 minute wait. Cool, no big deal. AS WE SIT by the front door. A white couple comes in, is told the same thing. After exactly 20 minutes of waiting, a small black family comes in with 6 people. I know this as fact because after 20 minutes I'm looking at everyone coming in that door. They are greeted with a smile from the black hostess, and they are seated IMMEDIATELY. We approach the girl, who gets her "manager" and we are told that seats are filled. Despite our protest of the previous family that literally passed right by us, they don't budge, not even with an intelligent answer, telling us we can wait on another table. If the tables were turned and it was a white family, being greeted by a white hostess, and we were black, all hell would break loose. BOTTOM LINE, WE LEFT. AND NOT SURPRISINGLY A COUPLE WEEKS LATER, MY CO-WORKER HAD THE SAME COMPLAINT. THE BLACK HOSTESS AND HER MANAGER ARE RACIST GARBAGE. I've never went back and have badmouthed them to whomever asks about Chilis. I hope that building doesn't pass fire code and is shut down. Racist people do not deserve employment.

1
★☆☆☆☆

Long story short....there were 5 of us. Two latinos, three whites, we arrive and told it will be a 15 minute wait. Cool, no big deal. AS WE SIT by the front door. A white couple comes in, is told the same thing. After exactly 20 minutes of waiting, a small black family comes in with 6 people. I know this as fact because after 20 minutes I'm looking at everyone coming in that door. They are greeted with a smile from the black hostess, and they are seated IMMEDIATELY. We approach the girl, who gets her "manager" and we are told that seats are filled. Despite our protest of the previous family that literally passed right by us, they don't budge, not even with an intelligent answer, telling us we can wait on another table. If the tables were turned and it was a white family, being greeted by a white hostess, and we were black, all hell would break loose. BOTTOM LINE, WE LEFT. AND NOT SURPRISINGLY A COUPLE WEEKS LATER, MY CO-WORKER HAD THE SAME COMPLAINT. THE BLACK HOSTESS AND HER MANAGER ARE RACIST GARBAGE. I've never went back and have badmouthed them to whomever asks about Chilis. I hope that building doesn't pass fire code and is shut down. Racist people do not deserve employment.

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Chilis has such good food and a wide variety of choices but the service staff at this location are unsatisfactory. It's hard to get refills. Once we got our drinks halfway through our meal and they weren't that busy. Another time, the waitress didn't come back until the end of our entire meal to see if we needed something else. They need to hire better servers or require them to get on the ball. Good restaurants become so if they have good food, but just as important is a qualified and conscientious waiter/ess.

2
★★☆☆☆

Chilis has such good food and a wide variety of choices but the service staff at this location are unsatisfactory. It's hard to get refills. Once we got our drinks halfway through our meal and they weren't that busy. Another time, the waitress didn't come back until the end of our entire meal to see if we needed something else. They need to hire better servers or require them to get on the ball. Good restaurants become so if they have good food, but just as important is a qualified and conscientious waiter/ess.

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1 out of 1 people found this review helpful.

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I went to Chili's with a friend and her son for lunch. The waiter asked for my drink order and not my friend. I asked twice for a highchair and finally walked around the restaurant and found one myself. When the waiter finally returned with my drink, my friend was able to order a drink. Tthe waitress walked away before she could order a coke for her son! When her drink arrived she asked for a coke for her son and they brought it out in a styrophoam cup and he bit into it and poured coke on everyone. We didn't stay. We got up and left and went some place else to eat. One mistake is excusable but the entire meal was ruined before it began!

PROS: familiar foods
CONS: terrible staff

1
★☆☆☆☆

I went to Chili's with a friend and her son for lunch. The waiter asked for my drink order and not my friend. I asked twice for a highchair and finally walked around the restaurant and found one myself. When the waiter finally returned with my drink, my friend was able to order a drink. Tthe waitress walked away before she could order a coke for her son! When her drink arrived she asked for a coke for her son and they brought it out in a styrophoam cup and he bit into it and poured coke on everyone. We didn't stay. We got up and left and went some place else to eat. One mistake is excusable but the entire meal was ruined before it began!

PROS: familiar foods
CONS: terrible staff

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1 out of 1 people found this review helpful.

Message from Chili's Grill & Bar

Kick back, be yourself and Pepper in Some Funβ?’ at Chili's Grill & Bar. Our bold flavors and signature drinks will satisfy any appetite. So come on in and spice up everyday life with us! -- restaurants, bar, grill, catering, desserts, ribs, take out, appetizers, sports bar, sandwiches, burgers

More about Chili's Grill & Bar

Fayetteville bar, grill, catering, desserts, take out, ribs, sandwiches, appetizers, restaurants, sports bar, burgers, american dining

 

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