Rtp Insurance & Financial

★★★☆☆
  • 3325 Durham Chapel Hill Blvd # 200

    Durham, NC 27707

    Map & Directions
  • 919-401-6556

About Rtp Insurance & Financial

Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED

Insurance

Insurance
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2.5 2
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The guy spent almost an hour with me explaining how insurance works, how deductibles and limits on car insurance work, and what is in MY best interest. Especially interesting was Eddie's statement "You are better off in the long run paying me as little money as possible," rather than shoving a policy loaded with features (and commissions!) at me. The rates were good, but not jaw dropping. The office stays VERY busy, but he or Lorena always call me back if they cannot speak at the moment. First insurance agent I ever had that I thought cared about me as a person.

4
★★★★☆

The guy spent almost an hour with me explaining how insurance works, how deductibles and limits on car insurance work, and what is in MY best interest. Especially interesting was Eddie's statement "You are better off in the long run paying me as little money as possible," rather than shoving a policy loaded with features (and commissions!) at me. The rates were good, but not jaw dropping. The office stays VERY busy, but he or Lorena always call me back if they cannot speak at the moment. First insurance agent I ever had that I thought cared about me as a person.

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The idea of working with an independent firm and shopping around seemed cool to me. However this isn't at all how things worked out.

The owner kept trying to push us into all the "brand name" high dollar carriers and packages, pretty much ignoring our questions about smaller companies we had researched on our own.

The guy obviously didn't care about our needs and just wanted to nail the highest commission possible. I don't think he even listened to our interests and actually yawned (as if bored!) when we talked about our kids!

Honestly he spent the most time bragging about some award he got 10 years ago while working for Progressive or some other company. I have trouble dealing with people who are obviously in love with themselves and genuinely disinterested in what their customers want.

On a funny note, however, I've since spoken to TWO other people who laughed out loud when I brought up the award. It seems he spent most of the meeting showing off his little glass trophy to them as well! My two friends also said he pitched the big-ticket carriers with little interest in promoting the "scores of other companies" his Website claims to represent.

A total waste of time here.

1
★☆☆☆☆

The idea of working with an independent firm and shopping around seemed cool to me. However this isn't at all how things worked out.

The owner kept trying to push us into all the "brand name" high dollar carriers and packages, pretty much ignoring our questions about smaller companies we had researched on our own.

The guy obviously didn't care about our needs and just wanted to nail the highest commission possible. I don't think he even listened to our interests and actually yawned (as if bored!) when we talked about our kids!

Honestly he spent the most time bragging about some award he got 10 years ago while working for Progressive or some other company. I have trouble dealing with people who are obviously in love with themselves and genuinely disinterested in what their customers want.

On a funny note, however, I've since spoken to TWO other people who laughed out loud when I brought up the award. It seems he spent most of the meeting showing off his little glass trophy to them as well! My two friends also said he pitched the big-ticket carriers with little interest in promoting the "scores of other companies" his Website claims to represent.

A total waste of time here.

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