Lowe Funeral Home & Crematory

★★★★☆
  • 2205 S Church St

    Burlington, NC 27215

    Map & Directions
  • 336-228-8366

About Lowe Funeral Home & Crematory

Hours
Mon-Sat 8am-6pm, Sun 8am-5pm, Open 7 Days, Open Holidays, Appointments Available, 24 Hour Emergency Service Available

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3.5 2
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Unfortunately, I didn't feel like this difficult process was made easier with Lowe. I had several negative experiences throughout the planning process and service. First off, our director had an arrogant attitude whenever I contacted him in regards to funeral documents and flowers (as if it was a bother to him). Second, the visitation times were incorrectly communicated (I had 3 seperate peeple call to tell me they missed the visitation because of this). I noticed myself on the morning of the funeral that the communication did display 8pm-8pm for the visitation. And lastly, the day of the service, one of the men who helped direct traffic was extremely rude when asked where the family should park and what the process was. These may not seem like incidents of concern in most cases, however, when dealing with a death of a loved one, I assure you, it hits a different nerve. I hope that this review will somehow get back to the owners so that they can inform and correct their staff. I will say that there were 2 staff members that stood out for their customer service: a special thank you to Ande and Neil for being compassionate and courteous.

2
★★☆☆☆

Unfortunately, I didn't feel like this difficult process was made easier with Lowe. I had several negative experiences throughout the planning process and service. First off, our director had an arrogant attitude whenever I contacted him in regards to funeral documents and flowers (as if it was a bother to him). Second, the visitation times were incorrectly communicated (I had 3 seperate peeple call to tell me they missed the visitation because of this). I noticed myself on the morning of the funeral that the communication did display 8pm-8pm for the visitation. And lastly, the day of the service, one of the men who helped direct traffic was extremely rude when asked where the family should park and what the process was. These may not seem like incidents of concern in most cases, however, when dealing with a death of a loved one, I assure you, it hits a different nerve. I hope that this review will somehow get back to the owners so that they can inform and correct their staff. I will say that there were 2 staff members that stood out for their customer service: a special thank you to Ande and Neil for being compassionate and courteous.

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Lowe Funeral Home is located in west Burlington and has served the community for 70 years. They have a website where you can check funeral schedules or just get more information on their services: www.lowefuneralhome.com . Lowe has professional staff that will help with advanced funeral planning, casket, vault, and urn selection, and services. They offer both contemporary and traditional services in their beautiful facilities. The chapel area is adequate to seat a crowd of at least 150. Our family has had several funerals there and weve been pleased with the service.

5
★★★★★

Lowe Funeral Home is located in west Burlington and has served the community for 70 years. They have a website where you can check funeral schedules or just get more information on their services: www.lowefuneralhome.com . Lowe has professional staff that will help with advanced funeral planning, casket, vault, and urn selection, and services. They offer both contemporary and traditional services in their beautiful facilities. The chapel area is adequate to seat a crowd of at least 150. Our family has had several funerals there and weve been pleased with the service.

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